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Lost Online pass


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#1
raulonfire

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Hi,

Unfortunately I  lost my  online pass code. for ME 3. I seem to have lost the card on which code was printed. Is there any way I can retrieve my online pass code? I tried to contact EA support, But I cant find a way to email them . It would be great if some one could help me out here.

Thanks,

rahul

Modifié par raulonfire, 03 mai 2012 - 07:26 .


#2
Dragoncloud

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https://help.ea.com/

--> click on 'contact us'.

Should be pretty straight forward from there on out.

#3
raulonfire

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Thank you. I tried this but all contact options are greyed out. I cant seem to contact them in any way. Do you suppose this has to do with the region I am in?

#4
FROST4584

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raulonfire wrote...

Thank you. I tried this but all contact options are greyed out. I cant seem to contact them in any way. Do you suppose this has to do with the region I am in?


 You can go to Xbox.com and sign in, then view your download history and re download, your pass. Another option , is to do it from your dash.

Modifié par FROST4584, 05 mai 2012 - 04:03 .


#5
raulonfire

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I bought the game dvd from an online retail store. So I guess I wont be able to download my pass, am i right?

#6
Dragoncloud

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first of all: log in to your ea/origin account on that website, then on the 'contact us' bit, fill in all the fields like: 'Mass effect 3' (as product), Technical Support (i'm guessing, or one that you deem more appropriate), and then select your platform (in this case xbox 360), only then will the options not be greyed out anymore.


On the reply to FROST:
Are you using the same account as the one you registered it with?

Or did you lose the code prior to entering it? (this is the 360 tech forum, you are playing on a 360 right?)

Normally what FROST4584 said should work, on your xbox somewhere (not sure for now, will look it up again tomorrow) you can find your download history and just redownload previously downloaded items.

If you have lost the code before actually registering it'll be a bit harder.

#7
raulonfire

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Yes, I lost it before i entered it to register online pass on my xbox 360. I never used to play online. Because of the peculiar design of ME3, I find it impossible to increase my EMS to 4000+ in ME3 :) . And only way I can do is by playing online, so I tried to sign up my online pass for the first time, and well, unfortunately , seems like I lost it. Thanks to both of you for helping me out here. !!
:)