242 réponses à ce sujet

[CmndrFisher]

I'm really curious.  I come here daily looking for news...anything....about how/what Bioware is doing in response to the avalanche of criticism, displeasure and so on about ME3.  Everyday, it seems, someone is posting yet another thread about this problem or that;  log in problems, unable to register games, multiplayer problems, bugs and glitches and even the patches that were to suposed to fix things but didn't and even made things worse for some, etc.  Not to mention the SP and EMS bullshyte

I won't get into the ending thing as that has been discussed Ad nauseum, and Bioware has made promises (take those for what they may or may not be worth) to alleviate some distress ie. the EC DLC.  But other than a few platitudes and hasty announcements by Dr. Ray and Mr. Hudson shortly after release, there has been nothing short of silence on Bioware's part and it's making me wonder what is really happening over there in Edmonton.

OK. so we get a few statements from the mods (again,platitudes) saying they are aware of whatever problem and looking into it but wouldn't it be nice from a public relations point of view for someone to come out and say definitively that they are doing more than looking into the problem?  I mean, what are they doing exactly? Even if they can't give us a date or concrete timeline, well, something at least..anything!  C,mon, it's been almost two months now, surely there is some sort of action plan in effect.

The only news we are getting is a plethora of MP activities.  Perhaps it is time to stop wasting time/dollars/man hours on these events and focus on many of the concerns that so many threads have been created about.

Perhaps there is more to be seen on other social outlets but I am not a TwitFace so if there has been anything going on in those places, let me know.  Otherwise, how 'bout it Bioware...can ya tell us something?

So before Mr. Priestly says LOCKDOWN...yeah I already know someone, somewhere is looking into these things 

Thanks

[shurikenmanta]

I think the reason they're keeping it quiet is because with the high levels of emotion, coupled with all the accusations of lying and false advertising and other such things, a statement carries the risk of doing more harm than good.

[Arsenic Touch]

You know when you get off work, throw your boots off, sit in your favorite chair with a beer in one hand, a remote in the other while your old lady prattles on and on about her day? you're "listening" that's what bioware is doing in regards to all these issues.

[-Skorpious-]

Nobody knows...not even Bioware.

[sinesztra]

if you give them 10 bucks.Yes
Sorry bad joke

[Terror_K]

Nope. They claim they are, but they aren't. This has been a common problem of BioWare's as of late. They quite commonly look at complaints on the surface, but judging from their actions they don't seem to actually look more into the reasoning behind the complaints.

[Nenya Higurashi]

I can actually understand why they won't reply: the level of hatred in this forum reached very high levels and, so far, it doesn't matte what they said, they were attacked. They're probably listening,I want to believe so, but giving us answers... meh, it's a big risk.

[CmndrFisher]

Arsenic Touch wrote...

You know when you get off work, throw your boots off, sit in your favorite chair with a beer in one hand, a remote in the other while your old lady prattles on and on about her day? you're "listening" that's what bioware is doing in regards to all these issues.

*chuckles*...yeah!, spoken like married man.  But believe me, my friend, they do the same.  But I will cut this short and not turn this thread into a gender battle.   But the analogy works.  When I was married I used to drift of to my "happy place" while she prattled on, perhaps Bioware has burried their collective heads in their happy places too!

[Optimist Prime]

shurikenmanta wrote...

I think the reason they're keeping it quiet is because with the high levels of emotion, coupled with all the accusations of lying and false advertising and other such things, a statement carries the risk of doing more harm than good.

This.

They worked on getting Sony to allow PS3 player participation in the MP events, and they accomplished that.  People didn't get their Raptor commendation packs and they resolved that.  They had issues providing Exorcism commendation packs and resolved that in a day, which may or may not have caused the Online Pass issue and they got that resolved in a day.

Maybe they aren't constantly vocal about everything, but I believe they are listening.
Edit: *listening and working to resolve issues.

Modifié par Optimist Prime, 04 mai 2012 - 08:04 .

[mnomaha]

That is all MP related. What about the SP games. You know, the kind that has always been the norm in the Mass Effect universe.

Everything they do not is for MP. They have, in effect and my own opinion, alienated a good part of their fan base by doing this.

[timj2011]

NO!!!!!1111!!!1 THEY HATE US ALL!!!!1 THEY NEVER LISTEN, ALL HOPE IS LOST MIGHT AS WELL KILL OURSELVES

[Noelemahc]

I think they are. Or I hope they are. I know why they aren't responding now - any SP-related response other than "Look, here's a video of what to expect in the EC!" is going to be met with hate, derision and "get back to work, ya hacks" or "why did you do that to us?!" yells. While the aforementioned "Look, here's a video of what to expect in the EC!" will be met with "why didn't you put it into the game to begin with?" It's a no-win situation and, as sad as it is, BioWare put themselves into it themselves. Good job, guys. "Didn't expect people will demand closure" my ass. Your marketing department? Fire it.

(the reason is that they SHOULD have responded within the first week with something other than "we're waiting for more people to finish the game", but it's beside the point now; the eventual explaining of failed plot points they did on twitter was a surefire sign their PR department doesn't know how to do their job)

Unfortunately, we'll all know the real answer only when real official screencaps, trailers or actual releases of the EC will come out. Till then, we're left to boil in our own hate and/or headcanon.

And you know the magic of headcanon? At some point, you get so good at it, that the real thing, no matter how good, isn't gonna be as good as headcanon. It's a common fanfic writer and reader disease, and when gamers become afflicted by it... well, BioWare's in for one tough summer, I'm afraid. All because they let the disease into the forums by not doing their clarifications right away. Or, you know, in the actual game.

Modifié par Noelemahc, 04 mai 2012 - 08:17 .

[xsdob]

sinesztra wrote...

if you give them 10 bucks.Yes
Sorry bad joke

more than you know.

And until they have a finished product ready to go talking about anything would simply be dismissed as a lie. Looks at what happend to patrick weekes and mike gamble, they came on here and the first things out of peoples mouths were "You are wrong aobut the universe you made" "You are trolls and are lying to the fanbase" and "you should be charged with false advertsing"

They've stuck to twitter ever since.

Also they listen to fans who approach them on twitter, which is a lot, and everyone keeps asking about the ending so no one else can ask a question.

Modifié par xsdob, 04 mai 2012 - 08:34 .

[Terror_K]

Well, Patrick was the one who basically revealed that BioWare never had any real intention of our choices mattering given the way they went about designing the game, despite all claims to the contrary.

Modifié par Terror_K, 04 mai 2012 - 08:37 .

[kingtigernz]

If the Mass Effect team cared they would be addressing the concerns of fans in their own forum.The silence speaks volumes in my opinion.

[DaJe]

There was a popular threat about what endings the community would hate.

The actual ME3 ending is in there and elements of it have been brought up multiple times in that threat.

Listening my ass.

Modifié par DaJe, 04 mai 2012 - 09:04 .

[kingtigernz]

xsdob wrote...

sinesztra wrote...

if you give them 10 bucks.Yes
Sorry bad joke

more than you know.

And until they have a finished product ready to go talking about anything would simply be dismissed as a lie. Looks at what happend to patrick weekes and mike gamble, they came on here and the first things out of peoples mouths were "You are wrong aobut the universe you made" "You are trolls and are lying to the fanbase" and "you should be charged with false advertsing"

They've stuck to twitter ever since.

Also they listen to fans who approach them on twitter, which is a lot, and everyone keeps asking about the ending so no one else can ask a question.

God forbid someone throw a hard hitting question at them.Do you expect people to walk around on egg shells around them and not voicing their concerns??A old saying springs to mind,you reap what you sow.

[CSMone01]

Situations like this, I like to think of some wisdom imparted by the warlock with tiger blood and adonis DNA, Charlie Sheen.

"I've already got your money, dude."

[Keltikone]

As Warhammer failbot but generally all round "Top Geeza" (and senior EABioware exec) Paul Barnett has said, and I paraphrase:

"Reviewers loved it, so it's not our problem"

"P.S. I've already got your money, dude."

[CG Drum]

They may be listening but the lack of communication they are doing is giving the impression that they aren't.

Not sure whose idea it was for them to just not respond to their customers but personally seems like a very poor decision to me.

[res27772]

IMHO the mindset at BW seems to be, "It's the last game, we don't need them to come back, so who gives a flying fcuk!?".

I mean the half-arsed attempt to fix the face import issue, then claim it's fixed when everybody can see it's NOT speaks volumes about their attitude. Which is why I have very low expectations that the EC DLC will be much good.

[Terror_K]

CG Drum wrote...

They may be listening but the lack of communication they are doing is giving the impression that they aren't.

Not sure whose idea it was for them to just not respond to their customers but personally seems like a very poor decision to me.

Well... depends what you prefer: a non-response, or things like the following:-

Players: They face import doesn't work! What the hell, BioWare?!
BioWare: Sorry, we didn't bother to do any testing on this and decided to borrow Obsidian's QA department.
Players: Are you going to actually do anything about it now?
BioWare: Give us a couple of weeks and we'll have a fix. Don't worry.
Players: Okay then. Good.
{A couple of weeks pass}
BioWare: Okay, we've found the issue and fix is incoming.
Players: Good.
BioWare: Okay, fix'd.
Players: Okay. (pause) Uh... this isn't fixed.
BioWare: Yes it is.
Players: No, it's not.
BioWare: We've fixed the error. If the fix doesn't work, that's your problem.
Players: But it doesn't work. Here's hundreds of pictures of proof that it doesn't.
BioWare: No, you're wrong. It's fixed. The problem you're experiencing is a problem we claim exists that doesn't.
Players: No, you're lying. In fact... looking at things more closely, it appears impossible to create certain faces at all in ME3.
BioWare: ...
Players: Are you listening BioWare?
BioWare: ...
Players: BioWare?
BioWare: ....
BioWare has logged out.

[CG Drum]

Terror_K wrote...

CG Drum wrote...

They may be listening but the lack of communication they are doing is giving the impression that they aren't.

Not sure whose idea it was for them to just not respond to their customers but personally seems like a very poor decision to me.

Well... depends what you prefer: a non-response, or things like the following:-

Players: They face import doesn't work! What the hell, BioWare?!
BioWare: Sorry, we didn't bother to do any testing on this and decided to borrow Obsidian's QA department.
Players: Are you going to actually do anything about it now?
BioWare: Give us a couple of weeks and we'll have a fix. Don't worry.
Players: Okay then. Good.
{A couple of weeks pass}
BioWare: Okay, we've found the issue and fix is incoming.
Players: Good.
BioWare: Okay, fix'd.
Players: Okay. (pause) Uh... this isn't fixed.
BioWare: Yes it is.
Players: No, it's not.
BioWare: We've fixed the error. If the fix doesn't work, that's your problem.
Players: But it doesn't work. Here's hundreds of pictures of proof that it doesn't.
BioWare: No, you're wrong. It's fixed. The problem you're experiencing is a problem we claim exists that doesn't.
Players: No, you're lying. In fact... looking at things more closely, it appears impossible to create certain faces at all in ME3.
BioWare: ...
Players: Are you listening BioWare?
BioWare: ...
Players: BioWare?
BioWare: ....
BioWare has logged out.

Maybe that is why they are now no longer anywhere to be seen or heard from !

[Deltakarma]

They need new hearing aids and/or glasses.