185 réponses à ce sujet

[bret987]

2 days without a video game?!?!?!?!?!?!?!?!?!??????????!?!?!?!?!???1/

?

[KiraTsukasa]

Sweddington1 wrote...

KiraTsukasa wrote...

Sweddington1 wrote...

KiraTsukasa wrote...

Sweddington1 wrote...

KiraTsukasa wrote...

Sweddington1 wrote...

 Like many who have posted on this forum, I was locked out of multiplayer/singleplayer for 48 hours. When I finally got back into the game I bought and should have been able to play (single player at least), I notice that I didn't even get the commendation pack for my part in Exorcist.

I contact EA tech support, they give me one. Of course, that's another 15 minutes of my life. 

So, the question is this: No compensation? When WoW and other online games went down, we at least got a free day. But ME3? Forget that! We won't even clearly communicate with everyone about what is going on, just post vague comments about the problem being fixed "sometime."

Really? This is how you treat your customers? Of course, I know what you are going to argue, along with your fanboys: Well, multiplayer is free! What are you complaining about?

Actually, no, it's not free. It's part of the 59.99 I paid for this game. My playing it, along with thousands of others, keeps people with too much money on their hands spinning the roulette wheel of your store system via Bioware points. So, no, it's not free. Keeping customers happy and people playing is critical to your business model.

Since this is true, take a lesson from business: Own up to your mistake and pay for it. Compensate us. Give us (who suffered and can document it via case id numbers) 5 extra commendation packs. If that's a no go, how about the credits I would have made if I was able to play. Let's call it an even 1,000,000 credits...

Of course, why am I bothering. This will be greeted with silence from Bioware as well. 

All that really needs to be said is,

As pointed out in a previous post, what is it with you youngsters and flight towards mediocrity? Is being derivative that fun? Lemmings are real, not just a cute cartoon.

What would I rather do? Copy an IMG tagged link from my Photobucket account, or waste time typing out some response to your incessant dribble?

Lemmings? I don't understand what you're blathering about now.

Google it...bro...you're good at that. Something about massive numbers of mammals and migration...

Something that Disney faked to "make something interesting happen."

I still don't understand what you're blathering about.

OMG...bro. Lemmings aren't fake. They are real. The fact that Disney made some sort of movie about them doesn't negate their reality. Come on Digital Bubble Boy, did you at least google lemmings?

Lemmings are real. Do they naturally follow each other off cliffs? No, Disney faked that.

Why don't you try to google your baseless assumptions?
At least I get to use a lot of my pictures today.

Modifié par KiraTsukasa, 04 mai 2012 - 01:50 .

[Yigorse]

Do you think Patrick Stewart knows that he is quite literally the face of Facepalm?

Why should we get compensation? Something messed up, and they fixed it. It took them a while, boo-hoo.

[Sweddington1]

Actually...Lemmings migrate in large "herds." That mass instinct can force them into certain situations, where, let's say, the herd drowns crossing a large body of water. Yes, it is a myth about jumping off a cliff. At the same time, lemmings are just another way of saying "sheeple." If you will notice what I wrote, I never mentioned cliffs or jumping. I mentioned migration and massive numbers.

Please Bioware moderators, where is my ban?

[KiraTsukasa]

Yigorse wrote...

Do you think Patrick Stewart knows that he is quite literally the face of Facepalm?

Why should we get compensation? Something messed up, and they fixed it. It took them a while, boo-hoo.

Well, Chuck Norris makes Chuck Norris jokes, so possibly.

[Konstantin]

He is not mad,but a virgin!After a certain age the physical contact between the sexes are necessary.Do not waste your time in games,your life is not mass effect,go and made fun with your friends...

[Missme]

Bioware should consider a compensation for their own good. It's generally bad business to ****** off customers regardless if this is a free game or subscription game. Then again people will probably complain about the compensation being useless to them.

[Sweddington1]

KiraTsukasa wrote...

Yigorse wrote...

Do you think Patrick Stewart knows that he is quite literally the face of Facepalm?

Why should we get compensation? Something messed up, and they fixed it. It took them a while, boo-hoo.

Well, Chuck Norris makes Chuck Norris jokes, so possibly.

A funny little video for you and aekforever...

Modifié par Sweddington1, 04 mai 2012 - 02:02 .

[KiraTsukasa]

Sweddington1 wrote...

Actually...Lemmings migrate in large "herds." That mass instinct can force them into certain situations, where, let's say, the herd drowns crossing a large body of water. Yes, it is a myth about jumping off a cliff. At the same time, lemmings are just another way of saying "sheeple." If you will notice what I wrote, I never mentioned cliffs or jumping. I mentioned migration and massive numbers.

Please Bioware moderators, where is my ban?

No, they don't do mass suicides. Didn't I just tell you that sort of behavior was faked? And you do realize that countless other animals also migrate, right? Do you even bother to listen, or do you just spout your incoherent blabbering with your fingers in your ears?

I don't post pictures because other people think it's "cool," but because it is efficient. A picture says a thousand words, and this:



says more about you than typing out "YOU ARE A COMPLETE IDIOT."

[Sweddington1]

KiraTsukasa wrote...

Sweddington1 wrote...

Actually...Lemmings migrate in large "herds." That mass instinct can force them into certain situations, where, let's say, the herd drowns crossing a large body of water. Yes, it is a myth about jumping off a cliff. At the same time, lemmings are just another way of saying "sheeple." If you will notice what I wrote, I never mentioned cliffs or jumping. I mentioned migration and massive numbers.

Please Bioware moderators, where is my ban?

No, they don't do mass suicides. Didn't I just tell you that sort of behavior was faked? And you do realize that countless other animals also migrate, right? Do you even bother to listen, or do you just spout your incoherent blabbering with your fingers in your ears?

I don't post pictures because other people think it's "cool," but because it is efficient. A picture says a thousand words, and this:



says more about you than typing out "YOU ARE A COMPLETE IDIOT."

 "Yes, it is a myth about jumping off a cliff " What part of that post did you fail to understand? Do you bother to read?

Oh yes, and please don't forget: 
 

Modifié par Sweddington1, 04 mai 2012 - 02:09 .

[ryanshowseason3]

s*** happens. None of us even know the nature of the failure. It may not even be their own fault if something like power failure or a downed external network router as the cause. Heck no one can predict when something like hard drive failure is going to happen. Maybe it is US who need to learn to understand that things like this happen and to take it in stride.

Have you ever had an electronic break on you? Could you have predicted it? Has it been for anything important like a paper on a computer? Did your professor then ask you for compensation? Or did he just look the other way and take your paper when you got it ready again without making a fuss?

Its not like Bioware got anything out of having their multiplayer down either, they tripped, hit their nose and knocked your books out of your hand on the way down. They picked up your books and gave them back to you. Now you're asking them to carry them as well to the next class to make up for it. If they offered to do so than yes it would be throwing happiness your way, but asking it of them is tantamount to bullying.

[InfamousResult]

WoW grants their users a free day because their subscriptions are based on time. If they didn't give the user a free day, it would have been like taking money out of that user's wallet for a day, and giving them nothing in return. That would have been wrong, so WoW compensates for it.

You, however, have lost nothing of value. You do not pay per day, so the days don't actually matter- your time automatically carries over. You are owed nothing except a game that works, and as soon as your game starts working again, nothing else is owed to you.

[Malkeor]

InfamousResult wrote...

WoW grants their users a free day because their subscriptions are based on time. If they didn't give the user a free day, it would have been like taking money out of that user's wallet for a day, and giving them nothing in return. That would have been wrong, so WoW compensates for it.

You, however, have lost nothing of value. You do not pay per day, so the days don't actually matter- your time automatically carries over. You are owed nothing except a game that works, and as soon as your game starts working again, nothing else is owed to you.

^This....can we just enjoy our working game now?

[Sweddington1]

InfamousResult wrote...

WoW grants their users a free day because their subscriptions are based on time. If they didn't give the user a free day, it would have been like taking money out of that user's wallet for a day, and giving them nothing in return. That would have been wrong, so WoW compensates for it.

You, however, have lost nothing of value. You do not pay per day, so the days don't actually matter- your time automatically carries over. You are owed nothing except a game that works, and as soon as your game starts working again, nothing else is owed to you.

Please, please, please...before entering a conversation, take time to read it. At many points along my trollfest (and yes, it was intentionally that) I pointed out that my analogy to Wow wasn't about "legal" guidelines about me paying for a subscription.

So, to state it again, in plain English:
I paid money for a game. I was limited to all facets of that game for 72 hours. Of course, this isn't the first failfest from Bioware in this game. So, AS AN ACT OF GOODWILL AND AS AN ACT OF GOOD BUSINESS HOSPITALITY (in the sense that they want to keep customers happy), give us compensation. Not money. Not a refund. Nothing to do with a subscription. If you actually take time to WoW's terms of service, they are similar to the warranty you agree to when you download/play this game. The difference? Blizzard realizes that its fortunes depend on happy customers who will keep shelling out money to play their games.

Bioware is no different. Whether it is DLC, a new game, or Bioware points to buy packs, Bioware has a vested interest in keeping customers happy, acknowledging their faults, and compensating (through non-existent digital goods that don't impact the company's bottom line) those they have slighted.

In fact, the lack of hubris has become the hallmark of Bioware. From the failed response to the ending issues, to criticisms over the lack of role-playing, and now to major failures in its online multiplayer, Bioware has consistently been vague (or completely lacking) in its response to customers, and when explanations have come, they have come in self-serving statements that attempt to deflect criticism. Don't believe me? Do you know what the "passive voice" is in English? Look at official statements from Bioware, and thye are full of statements in the passive voice. No direct acknowledment of who is at fault, or who actually "acted," just passive statements about the "state of things," as if circumstances have been thrust onto Bioware.

[Sweddington1]

Oh, and another point: If you want to get technical, the digital rights agreement we all signed doesn't even guarantee us a working game. There is no warranty for that. But again, the point has always been: Make us, your customers, happy.

[marshalleck]

what a big baby. you don't need or deserve "compensation"

[Sweddington1]

Malkeor wrote...

InfamousResult wrote...

WoW grants their users a free day because their subscriptions are based on time. If they didn't give the user a free day, it would have been like taking money out of that user's wallet for a day, and giving them nothing in return. That would have been wrong, so WoW compensates for it.

You, however, have lost nothing of value. You do not pay per day, so the days don't actually matter- your time automatically carries over. You are owed nothing except a game that works, and as soon as your game starts working again, nothing else is owed to you.

^This....can we just enjoy our working game now?

You are assuming that the game is workign for everyone. It isn't. There are still people who are locked out. So, to recapitulate a point: Just because things are nice for you doesn't make your perspective universal. 

[Sweddington1]

marshalleck wrote...

what a big baby. you don't need or deserve "compensation"

Either learn to be constructive in your criticism, or STFU.

[BoomDynamite]

YOU DON'T DESERVE IT. RAGING HERE ENDING YOUR DESERVING-NESS

[BooBooZX]

So here I am Bioware I was locked out of the previous n7 weekend events. Where is my compensation? (honestly would be cool if ps3 had a chance to do them now since, you know we can....)

[Malkeor]

Sweddington1 wrote...
You are assuming that the game is workign for everyone. It isn't. There are still people who are locked out. So, to recapitulate a point: Just because things are nice for you doesn't make your perspective universal. 

Well there's a hellava lot of folks that are able to play...the ones that are are STILL wanting goodies because they couldn't play their most recent addiction for a couple days. I was directing my comment towards those people.  You need to relax.

[Sweddington1]

BoomDynamite wrote...

YOU DON'T DESERVE IT. RAGING HERE ENDING YOUR DESERVING-NESS

Learn English...it will help.

[Sweddington1]

BooBooZX wrote...

So here I am Bioware I was locked out of the previous n7 weekend events. Where is my compensation? (honestly would be cool if ps3 had a chance to do them now since, you know we can....)

/agree. PS3 owners have been crapped on the most of all of us. If I'm not mistaken, this is your first event weekend, correct?

[Sweddington1]

Malkeor wrote...

Sweddington1 wrote...
You are assuming that the game is workign for everyone. It isn't. There are still people who are locked out. So, to recapitulate a point: Just because things are nice for you doesn't make your perspective universal. 

Well there's a hellava lot of folks that are able to play...the ones that are are STILL wanting goodies because they couldn't play their most recent addiction for a couple days. I was directing my comment towards those people.  You need to relax.

so, like the others, you missed the point. The point has never been, "oh, well, it's fixed now...let's just forget all that nasty suckiness and just play." The point is: The state of this whole game release is at a broken point. Bioware really needs to start ginning up sympathy for its fan base.

On a related point, evidently, some people are now getting 300,000 credit "special" packs for the inconvenience, while many are not. So, not only did they screw up the new content release, now they are screwing up compensation with the double standard that some are "rewarded" for their inconvenience while many of us are left out in the cold.

Why is a standard compensation pack for the inconvenience such a hard concept? It would seem at every turn, Bioware is just digging a deeper hole...

Oh, and for all those, "It's not costing you anything crowd," an analogy:
You rent a car. You don't own the car, you only paid for the convenience of using another person's (company's) car. You sign all the standard legal forms. Of course, you are liable for damage so you have to show proof of insurance, but that is beside the point. 

Anyway, you have rented the car. You are enjoying the drive. The car breaks down. You call the company. They reply: "Yes, we know you are having problems. We'll send a truck right out to get the car fixed."

The truck comes and tows the car away. You are left on the side of the road with no car, no ride. 48 hours later, you get a call, "Okay, the car's fixed. Thanks for paying $59.99 for playing...erm...driving."

Most of us here would be screaming for a refund. In my case, I'm just asking for a cab. A gesture. A nice thought. Something that makes me think that this company even gave a d@#$ in the first place. Bioware? Nothing. They fixed the car. I can drive it now, but it's 48 hours too late.

Modifié par Sweddington1, 05 mai 2012 - 05:07 .

[OblivionDawn]

*Implying you deserve compensation for a game that has no monthly fee*

Next time something like this happens, consider going outside or something.

EDIT: The Gift Pack is only for the people who had their weapons and characters wiped during the weeks following release.

Modifié par OblivionDawn, 05 mai 2012 - 05:03 .