2 réponses à ce sujet

[JohnDoe]

Good day gentlemen,

I just installed DAO a few days ago and I'm still having this silly problem.. where despite using the same login (email) as my ORIGIN account.
the game still INSISTS that my account is not correct..

the full error is "Unable to access your online profile storage. The account information provided may be invalid"


Steps I did:

A) Update to the latest DAO version (1.05)
  Contact EA customer support.. (after being told to wait a long, to try again.. and they not being clear at all...their english was horrible and sometimes awfully broken)
they literally told me to "ask in the forum"

I quote: 

We apologize for the inconvenience
you&#*****;ve had to face so far. With respect to the issues of
specific nature and or game-play mechanics, I would recommend you
posting this issue on the forums, located at:
http://www.ea.com/dr...igins-awakening, wherein, you can get
further assistance/some tips from Game Experts and fellow gamers who
would have encountered similar issues/ might have similar queries. The
Forums serve as the uniting ground for the Gaming community and the
Developers where they come together and brainstorm to figure out issues
of complicated nature/ game-play mechanics

Note how they instantly they use a canned answer to hide the fact they have NO IDEA what is going on, and then they ask me to FIND SUPPORT WITH OTHER USERS..

and of course this problem is NOT gameplay /mechanics related..
I just want my profiles,characters, archievements..etc.. to appear correctly in my profile!


also the enfuriating part is, all the guys I tried to get help.. either hanged on me ( Ie, closed the chat on my face) or left me waiting... OR they have horrible english that makes it hard to understand.

I quote again...

xx: Please try it let me know weather the problem still persists.


xx: tyt


xx: Sure, take your time.

Anyway the interesting part of the game is.. when you click on the ONLINE PROFILE...it sends me to a broken url that says "PROFILE NOT FOUND;
The requested player does not have any Dragon Age data uploaded.
"

Modifié par JohnDoe, 05 mai 2012 - 05:04 .

[Jesse Reid]

I'm a little confused at what you are trying to do. Are you wanting to view your DA:O profile here on the BSN?

[Jesse Reid]

Try changing your password to just be letters and numbers. We are thinking DA:O might not handle more "advanced" passwords.