Hi,
I can't get access to "Your registered game content" on this site since the latest ME3 commendation pack trouble.
I'm getting a blank page.
Every other profile page works.
Is anyone else getting this?
Are my DLC gone or can I just not see them?
Is there a server problem at EA/Bioware?
Any info or help would be most appreciated.
Can't access "Your registered game content"
Débuté par
Turaeon
, mai 05 2012 09:43
Retour en haut
#2
Posté 06 mai 2012 - 12:35
kinapuffen
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- Members
- 6 messages
Oh, I didn't see this before posting this: http://social.biowar.../index/11895916
Sorry.
But in short: yeah I have the same problem on one account.
Sorry.
But in short: yeah I have the same problem on one account.
#3
Posté 06 mai 2012 - 10:50
Turaeon
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- Members
- 16 messages
I am 'glad' I'm not the only one with this problem.
It seems some accounts got messed up somehow.
I tried different browsers but the problem occurs with each so I guess the problem is with their servers/data.
It seems some accounts got messed up somehow.
I tried different browsers but the problem occurs with each so I guess the problem is with their servers/data.
#4
Posté 07 mai 2012 - 06:40
kinapuffen
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- Members
- 6 messages
Haha, yes, I guess you could say that there is some "comfort" in not being alone at least.
#5
Posté 07 mai 2012 - 08:21
Jesse Reid
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- BioWare Employees
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- 998 messages
What platform are you playing ME3 on?
#6
Posté 07 mai 2012 - 11:32
Turaeon
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- Members
- 16 messages
I am playing ME 3 on the PC.
Same with Dragon Age and ME 1+2, while I unlocked some bonus items - Dead Space 2 for example - playing on the PS 3.
Same with Dragon Age and ME 1+2, while I unlocked some bonus items - Dead Space 2 for example - playing on the PS 3.
#8
Posté 08 mai 2012 - 05:15
Jesse Reid
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- BioWare Employees
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- 998 messages
Do both of you play Kingdoms of Amalur: Reckoning?
#9
Posté 08 mai 2012 - 10:29
Turaeon
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- Members
- 16 messages
I play Kingdoms of Amalur: Reckoning.
And I played the demo on PC and PS3.
And I played the demo on PC and PS3.
#10
Posté 08 mai 2012 - 11:03
Jesse Reid
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- BioWare Employees
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- 998 messages
Ok, we're looking into the problem. It is related to Amalur and not ME3. And don't worry your entitlements are all still there. 
#11
Posté 08 mai 2012 - 11:12
Turaeon
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- Members
- 16 messages
Thank you!!!
It would be great if you post again when it's fixed so I can check.
It would be great if you post again when it's fixed so I can check.
#12
Posté 09 mai 2012 - 07:50
kinapuffen
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- Members
- 6 messages
Yes. It started after I installed Amalur.
Thanks for looking into it
Thanks for looking into it
#13
Posté 11 mai 2012 - 05:44
theyoria
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- Members
- 8 messages
I dont have amalur on my pc and I still cannot access my dlc....
#14
Posté 11 mai 2012 - 08:26
Jesse Reid
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- BioWare Employees
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- 998 messages
Your account has the same issue.
It isn't if you have the game installed or not, if you've played Amalur it is possible you have this problem.
It isn't if you have the game installed or not, if you've played Amalur it is possible you have this problem.
#15
Posté 11 mai 2012 - 09:51
Jesse Reid
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- BioWare Employees
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- 998 messages
Ok, we've put a workaround in place here on BSN to view the registered game content page.
Keep in mind that if you contact EA support they may not see your proper list of entitlements in their system until the Amalur guys fix it.
Keep in mind that if you contact EA support they may not see your proper list of entitlements in their system until the Amalur guys fix it.
#17
Posté 14 mai 2012 - 09:27
Turaeon
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- Members
- 16 messages
Just tested your workaround.
It works.
Very cool - Thanks!
It works.
Very cool - Thanks!
#18
Posté 17 mai 2012 - 08:05
Turaeon
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- Members
- 16 messages
Another problem occured:
The commendation pack from operation silencer did not register.
And i can't log in to help.ea.com/en/mass-effect/mass-effect-3
After I tipe my info it hangs at logging in.
I got the pack using the live chat though.
I only wonder if my account will keep having problems from now on.
The commendation pack from operation silencer did not register.
And i can't log in to help.ea.com/en/mass-effect/mass-effect-3
After I tipe my info it hangs at logging in.
I got the pack using the live chat though.
I only wonder if my account will keep having problems from now on.
Modifié par Turaeon, 17 mai 2012 - 10:46 .
#19
Posté 30 mai 2012 - 08:49
Turaeon
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- Members
- 16 messages
I know the Amalur guys have some problems right now, but could I get an ETA on the fix for my account because I have some issues atm.
The event weekends don’t register on my account anymore. It was fine before.
I can’t download the new DLC. I get an error, probably because my account can’t be checked for the ME 3 online pass?
I can’t login to my account on the EA website. Origin and Bioware site work.
So my account seems to have some problems – ironically Amalur works without an issue – and I would like to know if and when it will be fixed for the future because I can’t play with my friends atm (->DLC) and I am kinda worried that I will be having problems from now on and until it’s fixed buying EA games/DLC makes no sense for me when I will be having problems I cannot foresee.
The event weekends don’t register on my account anymore. It was fine before.
I can’t download the new DLC. I get an error, probably because my account can’t be checked for the ME 3 online pass?
I can’t login to my account on the EA website. Origin and Bioware site work.
So my account seems to have some problems – ironically Amalur works without an issue – and I would like to know if and when it will be fixed for the future because I can’t play with my friends atm (->DLC) and I am kinda worried that I will be having problems from now on and until it’s fixed buying EA games/DLC makes no sense for me when I will be having problems I cannot foresee.
