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Can't access "Your registered game content"


5 réponses à ce sujet

#1
Turaeon

Turaeon
  • Members
  • 16 messages
Hi,

I can't get access to "Your registered game content" on this site since the latest ME3 commendation pack trouble.

I'm getting a blank page.

Every other profile page works.

Is anyone else getting this?

Are my DLC gone or can I just not see them?

Is there a server problem at EA/Bioware?

Any info or help would be most appreciated.

#2
Jesse Reid

Jesse Reid
  • BioWare Employees
  • 998 messages
What platform are you playing ME3 on?

#3
Jesse Reid

Jesse Reid
  • BioWare Employees
  • 998 messages
Do both of you play Kingdoms of Amalur: Reckoning?

#4
Jesse Reid

Jesse Reid
  • BioWare Employees
  • 998 messages
Ok, we're looking into the problem. It is related to Amalur and not ME3. And don't worry your entitlements are all still there. :)

#5
Jesse Reid

Jesse Reid
  • BioWare Employees
  • 998 messages
Your account has the same issue.

It isn't if you have the game installed or not, if you've played Amalur it is possible you have this problem.

#6
Jesse Reid

Jesse Reid
  • BioWare Employees
  • 998 messages
Ok, we've put a workaround in place here on BSN to view the registered game content page.

Keep in mind that if you contact EA support they may not see your proper list of entitlements in their system until the Amalur guys fix it.