82 réponses à ce sujet

[DeviousKahr]

 Like most of you who bought the limited edition of Mass Effect 3, you experienced the horrors of removing the disc. Now it seems my nightmares have come true. As I was trying to remove the disc, it now has crack around the ring. Didn't think it would actually happen, but damnit.. Now it has.

Luckily, I found me some of those disc packets. Put the discs in there now. The limited edition case I guess is now for show. This is about as bad as the limited edtion I got for Halo 3. 

[sackyhack]

Totally read the title wrong. But yeah removing the disc terrifies me. Sorry to hear that. Check with EA support, maybe they'll replace it.  If not, in the past whenever I've asked for something reasonable and they can't do it cuz of some policy, they always give me a 15-20% coupon for Origin store.

Modifié par sackyhack, 07 mai 2012 - 02:01 .

[wolfstanus]

That's why you buy insurance/extended warranty

[shepskisaac]

The CE box is a nightmare, I'm terrified every time I have to get that disc from the box...

[SilentNukee]

It baffles me why they decided to go ahead and ship it like this... Always scares me too.

[arial]

the tital name made me think you were talking about piracy...

anyways man, im sorry to hear about that, I had the same issue a few times, it really sucks

[GhostV9]

I have a couple blank DVD cases that I keep the discs in. The CE case is absolute crap. It scratches too easily, and is a nightmare to get the discs out of.

[medusa_hair]

wolfstanus wrote...

That's why you buy insurance/extended warranty

Seriously?  I don't think so.  It's foolish that they didn't make sure the disc comes in and out of the case properly.  I have had a lot of difficulty getting the disc out of the case as well and I'm surprised mine hasn't cracked yet considering how much I've had to work to get it out on many occasions.

Here's one:  how about they make a decent case for an $80 game???? You can get a $20 game in a functional case, for crying out loud!  It was one of those important details that they missed.

[Link Ashland 614]

That's why I kept my discs on little plastic bags, they're not damaged at all
My ME2 Disc 1 however.

[Contradicted]

I've always been worried about that happening to mine, but i just assumed i was paranoid... seems i was wrong and now i'm going to be too scared to remove it now. Well multiplayer, it was fun...

[DOYOURLABS]

I'm terrified of breaking the discs, so I have them in dvd cases until I can find a cheap regular edition to use instead.

[mesmerizedish]

Oh hay, looks like Origin DOES have benefits!

[jakenou]

I pretty much have a nervous breakdown every time I have to take a disc out of the CE case, and this has motivated me to finally put the discs in alternate storage!

[Oldbones2]

Just don't put it back in the holders.

Just let those disks freeball.

[wolfstanus]

medusa_hair wrote...

wolfstanus wrote...

That's why you buy insurance/extended warranty

Seriously?  I don't think so.  It's foolish that they didn't make sure the disc comes in and out of the case properly.  I have had a lot of difficulty getting the disc out of the case as well and I'm surprised mine hasn't cracked yet considering how much I've had to work to get it out on many occasions.

Here's one:  how about they make a decent case for an $80 game???? You can get a $20 game in a functional case, for crying out loud!  It was one of those important details that they missed.

$7 usd. Covers any damage to disc for 2 years. It's replaced with a new game disc. Cost only about 68-89 usd. Long run... Saves you money. How about this. If you don't buy a warranty to **** about having to spend more money to replace it.

[Phategod1]

Same thing happened to me on the second day took it back to gamestop and since the guy was cool he gave me another disc only problem he gave me the regular disc. It works fine and all but I liked having the N7 logo on the disc.

[Lenimph]

This is why you move it to another regular case while you're playing it.

[DeviousKahr]

I didn't really think much about getting insurance. I thought it was a waste of money since I'm pretty good at taking care of my games. But now, I might think twice. It's unfortunate that this happened and I blame the damn person who designed the case. I almost teared up.

It actually reads the game and plays fine. But if it decides to start acting up, I will definitely give EA a call (Or whoever can help).

[spirosz]

You too? Damn shame.

[Bogsnot]

Contact your local consumer rights organisation and lodge an official complaint. If the disk is made fomr substandard materials, or the act of removing it from the packagaing weakens or damages it, then the product can be officially classified as "not fit for purpose", and EA will be forced to grant you a free replacement disk, and/or redesign the packaging to remove this risk.

If it happens to numerous peolpe, than a class action cannot be ruled out. Ignore that line in the EULA, as its not worth the paper/pixels its printed on, and will not stand up in a court of law.

[shepdog77]

yeah i hate those cases, i just keep em in crappy movie dvd cases so this won't happen