I was just told on the telephone that the shop not giving out items and taking the money is a known issue, and that there is no help for it. I have a call in for the supervisor, Charles, and am waiting for a call back. However, I will keep calling hourly. Why is a known defect blatantly ignored, with no recourse? I believe there is something about paying money...real money...for this software...that makes it wrong to compensate some people but not others. Picking and choosing who gets their credits back??? Here is a public record that EA is now quoting this.
Shop Bug No Longer Compensated?
Débuté par
.458
, mai 07 2012 12:27
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#2
Posté 07 mai 2012 - 01:13
DangerKnerd
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If you are refering to the bug where a purches fails, but the money is gone when you restart the game, you dont really loose anything, cus you still get the items that you pay for. Every single time ive had that bug, i checked my gear before and after the restart, and something was always diffrent. I always had 5 more medigel or any of the 3 other supplys, and there was always something upgraded like a new apperence or a weapon. I got my upgarde from Widow IX to X that way.
#3
Posté 07 mai 2012 - 01:37
.458
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DangerKnerd wrote...
If you are refering to the bug where a purches fails, but the money is gone when you restart the game, you dont really loose anything, cus you still get the items that you pay for. Every single time ive had that bug, i checked my gear before and after the restart, and something was always diffrent. I always had 5 more medigel or any of the 3 other supplys, and there was always something upgraded like a new apperence or a weapon. I got my upgarde from Widow IX to X that way.
I got nothing. Probably because the server crashed in mid-transaction. Just gone.
#4
Posté 07 mai 2012 - 01:46
jacinda1234
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DangerKnerd wrote...
If you are refering to the bug where a purches fails, but the money is gone when you restart the game, you dont really loose anything, cus you still get the items that you pay for. Every single time ive had that bug, i checked my gear before and after the restart, and something was always diffrent. I always had 5 more medigel or any of the 3 other supplys, and there was always something upgraded like a new apperence or a weapon. I got my upgarde from Widow IX to X that way.
This isn't true for everyone.
#5
Posté 07 mai 2012 - 01:56
.458
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I finally got a call back and they replaced the missing credits. Why this requires multiple phone calls I don't know.
