102 réponses à ce sujet

[Caratinoid]

.458 wrote...

Taking out firewall and router and going straight to the internet is
most important for hosting. See if someone can join HIM when he hosts,
and when router and firewall are off, and directly connected to the internet...plug those appliances back in one at a time and test if the prior test worked. No matter what he does, if the
host doesn't have the right ports open and set up correctly, he can't
join. Once you know if he can host, you can move on to joining.

This. You both have to set up your network correctly to make it work in all cases. If you can't join him try to host instead and let him join. The problem could be on his side.

[Caratinoid]

behrendt666 wrote...

@Caratinoid I am not that savvy when it comes to doing things like that, but I attempted it the best I could according to your directions and I still have the problem.

If you done everything correctly you should be able to host your own games and invite friends with no problems, but keep in mind that you won't be able to join another person's game if he hasn't done the same. The problem is now on his side, so try to host and let him join. If you still have problems post in this thread I will try to help you if I can:
http://social.biowar...118652#13118652

Modifié par Caratinoid, 17 juillet 2012 - 06:28 .

[behrendt666]

@Caratinoid I appreciate your help. My problem isn't hosting a game and inviting friends I am having problems with though. My problems occur anytime that I create a quick match or when I try to join a quick match.

To be more specific, most of the time when I host a quick match, or try to join one, I will be able to play for a few minutes then I get the "communicating" message at the top of the screen and I eventually get kicked from the game, or everyone in my game leaves/gets kicked out. I actually have no friends on origin so the problem is widespread for me dealing with any type of multiplayer in ME3.

[.458]

behrendt666 wrote...

@Caratinoid I appreciate your help. My problem isn't hosting a game and inviting friends I am having problems with though. My problems occur anytime that I create a quick match or when I try to join a quick match.

To be more specific, most of the time when I host a quick match, or try to join one, I will be able to play for a few minutes then I get the "communicating" message at the top of the screen and I eventually get kicked from the game, or everyone in my game leaves/gets kicked out. I actually have no friends on origin so the problem is widespread for me dealing with any type of multiplayer in ME3.

If you can briefly host or briefly join, then the problem isn't a firewall or router or ports closed. You're probably getting a brief traffic burst it can't handle. See:
http://social.biowar...666123#12681969

Every point along the route that gets a short peak is subject to failure with the same message of disconnect or someone leaving the game (which is misleading, really someone was forced out).

Do see if you are getting any loss or bad jitter at speedtest.net and pingtest.net.

Modifié par .458, 18 juillet 2012 - 03:09 .

[behrendt666]

@.458 Did the tests and everything was fine.

edit: Another interesting thing is that any time that the communication message comes up, I am unable to host a new game or even join another one unless I completely shut down the game and restart ME3.

Modifié par behrendt666, 18 juillet 2012 - 04:09 .

[.458]

behrendt666 wrote...

@.458 Did the tests and everything was fine.

edit: Another interesting thing is that any time that the communication message comes up, I am unable to host a new game or even join another one unless I completely shut down the game and restart ME3.

One possibility since their UDP implementation is sensitive to peaks in traffic...do you have another app sucking up bandwidth? Or someone sharing in some way?

Sometimes other apps run that you are not aware of because they run automatically in the background. One big shining example of this is steam. If you have any games that ran this, you need to take it out of autostart.

Another would be an email program set to periodically check. Or even windows update checking for updates at a bad time. The worst possibility is from some sort of malware. Things that would not interrupt email or web browsing will destroy a game like this.

[Caratinoid]

.458 wrote...
If you can briefly host or briefly join, then the problem isn't a firewall or router or ports closed.

You will probably be amazed (I know I was) but if you disable UPNP and do not forward anything you can still host and join but it will behave similar to what behrendt666 is describing. I think this works because both host and other computers receive each other ip and both try to connect in fact, sometimes this will result in UDP tunnel being created by your router but this will usually be an unstable connection (because of the short timeout).

Because we don't know anything about his situation it's even possible that he is running in switch mode.

Have you turned UPNP off? This can be the reason too.

Also try to check if another program is not using that port because it can cause simulair issue.

Modifié par Caratinoid, 18 juillet 2012 - 09:11 .

[behrendt666]

I had UPNP off before and it didn't help, i typed in "netstat -ano" in cmd and I did not see any other programs using any of the 3 ports I opened.

edit* How do I check if I am in switched mode?

Modifié par behrendt666, 19 juillet 2012 - 06:02 .

[.458]

behrendt666 wrote...

I had UPNP off before and it didn't help, i typed in "netstat -ano" in cmd and I did not see any other programs using any of the 3 ports I opened.

edit* How do I check if I am in switched mode?

I've never done anything with UPNP (universal plug-n-play) since I have my own IP address and go straight to the network. I'm not sure how to check, but almost all of these plug-n-play devices are accessed via a USB port or a direct network port connect and a web page. If it is via a network port, you need the non-routable modem address, and if by USB, probably you need a driver for that. USB often is accessible also as a mass storage device so you can browse and find a document or index. It would pretty much always be dependent on the hardware brand and model.

Modifié par .458, 20 juillet 2012 - 02:54 .

[Imyox]

I cant believe there isnt an answer for this, like 99% of the players have this problem, i could join recently and played with just 1 guy in a silver mission, there isnt players, cos noone can connect, this is really annoying.

[behrendt666]

I have opened 3 ports, turned off every process that I think could be causing a problem, and I just got the communicating message and got kicked on wave 10 in a silver mission. I have done everything to try to remedy this problem within my knowledge and others knowledge and I am still having problems. I think it is a joke that players have to go to all this trouble to try to fix this situation.

The point is that players shouldn't have to do all that stuff just to be able to play multiplayer. This is obviously a problem with EA/Bioware, and it is incredibly frustrating. FIX THE GAME.

[.458]

behrendt666 wrote...

I have opened 3 ports, turned off every process that I think could be causing a problem, and I just got the communicating message and got kicked on wave 10 in a silver mission. I have done everything to try to remedy this problem within my knowledge and others knowledge and I am still having problems. I think it is a joke that players have to go to all this trouble to try to fix this situation.

The point is that players shouldn't have to do all that stuff just to be able to play multiplayer. This is obviously a problem with EA/Bioware, and it is incredibly frustrating. FIX THE GAME.

It is indeed a software problem, not a network problem. I think someone up top is taking the opinion that it is sufficiently playable by a certain percentage of people that it isn't worth their time to fix it. Networking is so important though that whoever made this decision shouldn't be in charge of it.

FYI, there are also many times when losing connect in the shop results in character corruption...stats and other setup are wiped out. Sometimes purchases are wiped out, and people have to call help support for refunds. I've heard of some people having their inventory wiped out. After this weekend event I went into the shop, and without even clicking on anything, lost connect and came back to find my items were gone...what is so dangerous about this and makes it a severity 1 ticket to be taken seriously is that it apparently corrupted the database at THEIR end, wiping out my existence during the weekend event. Dropped connections are not the only issue with the bad networking, even the underlying data at the BW/EA end can be harmed it seems. If only 5% of the people are losing something, it doesn't mean it is "good enough"...it's the heart of their business they are throwing away. They can't be trusted enough to buy real BW points.

[Caratinoid]

.458 wrote...

behrendt666 wrote...

I have opened 3 ports, turned off every process that I think could be causing a problem, and I just got the communicating message and got kicked on wave 10 in a silver mission. I have done everything to try to remedy this problem within my knowledge and others knowledge and I am still having problems. I think it is a joke that players have to go to all this trouble to try to fix this situation.

The point is that players shouldn't have to do all that stuff just to be able to play multiplayer. This is obviously a problem with EA/Bioware, and it is incredibly frustrating. FIX THE GAME.

It is indeed a software problem, not a network problem. I think someone up top is taking the opinion that it is sufficiently playable by a certain percentage of people that it isn't worth their time to fix it. Networking is so important though that whoever made this decision shouldn't be in charge of it.

FYI, there are also many times when losing connect in the shop results in character corruption...stats and other setup are wiped out. Sometimes purchases are wiped out, and people have to call help support for refunds. I've heard of some people having their inventory wiped out. After this weekend event I went into the shop, and without even clicking on anything, lost connect and came back to find my items were gone...what is so dangerous about this and makes it a severity 1 ticket to be taken seriously is that it apparently corrupted the database at THEIR end, wiping out my existence during the weekend event. Dropped connections are not the only issue with the bad networking, even the underlying data at the BW/EA end can be harmed it seems. If only 5% of the people are losing something, it doesn't mean it is "good enough"...it's the heart of their business they are throwing away. They can't be trusted enough to buy real BW points.

By the looks of it their whole database is a mess. Why is it taking so long to redistribute victory packets or calculate how many enemies got killed is still a mystery to me. Why does word redistribute is being used here at all? It should only take one database query to do that. How is it even possible to lose connection in shop when it's the same simple TCP connection you use to post on this forums. Why does it take your money if you didn't get the package? It should be a simple transaction. Why does it take so long to load multiplayer? The game itself loads faster then that. Why is it possible to lose connection to ea server? It should reconnect in the background for at least 5 minutes before kicking you out.

[behrendt666]

I find it hard to believe that this thread has been up for 2 months now and not a single person from Bioware has said anything yet. Are they aware of the problem? Are they planning on fixing it? Do they care at all? Do they think that only a small portion of people are having these connection problems, so it is not worth their time?

If Bioware figures that this problem is not big enough to warrant an investigation or fix, I think I may have to discontinue my business with bioware all together. I am sure others may feel the same way as well.

[.458]

behrendt666 wrote...

I find it hard to believe that this thread has been up for 2 months now and not a single person from Bioware has said anything yet. Are they aware of the problem? Are they planning on fixing it? Do they care at all? Do they think that only a small portion of people are having these connection problems, so it is not worth their time?

If Bioware figures that this problem is not big enough to warrant an investigation or fix, I think I may have to discontinue my business with bioware all together. I am sure others may feel the same way as well.

I personally won't be giving EA or BW any more money if they can't show an ability to own up to this and attempt to fix it. They have known about this for a long time. One big issue is that this is not easy to fix, and very likely this network software is part of multiple games and not just ME3. I'm more concerned with their failure to talk about it...shows me a lack of leadership and probability that all things in the future will be exactly the same. The ending received a huge amount of press, and an extended cut; a defect that makes the game frustrating to play seems to have no comment at all. Leadership requires the willingness to take a public stand on controversial or difficult topics...all I see is the ostrich with its head in the sand.

Modifié par .458, 22 juillet 2012 - 12:12 .

[DragonFotch]

Same problem as all above for 4+ weeks Really getting tired of trying to connect in MP. Every thing else works fine.

[behrendt666]

Good to see Bioware is working hard to fix this problem.

Bump

[MChang1984]

behrendt666 wrote...

Good to see Bioware is working hard to fix this problem.

Bump

how do you know? they announced it?

[gyuuniku]

bump

[Mar3ekl]

Just to add my two cents. This problem has been occurring since the demo. I have a specific friend who:

1. Connects to my game
2. 95% of time drops within 5 minutes
3. Reconnect - either success (and no more drops) or failure.

If reconnect fails (stuck at "joining game"), we both have to restart Origin AND WAIT a few minutes before attempting to connect again. Without waiting he will become stuck again.

Since the "joining game" prevents the user from quitting MP properly, there might be a server side variable that causes problems with connecting after restart and one must wait for this variable to reset.

This is just my take on the issue and might be totally wrong, but from my perspective, it looks like it might be possible.

[behrendt666]

bump

[Enichan]

Since Saturday I was having huge issues with this. Again, I should say, since I had the same issue right after launch. Nothing I did helped.

Until I disabled Nagle's algorithm and turned my MTU down to 1430. After that I have had no more issues for a few days now. However it's anyone's guess whether or not what I did actually made a damn bit of difference.

Technical stuff, skip if TL;DR
It can't really hurt much for most people, since the MTU will either be ignored by your router/local ISP link, and disabling nagle's algorithm will actually enhance any TCP gaming experience anyway. Now the game itself uses UDP so theoretically this shouldn't have any effect on in game disconnects, but if Origin's servers are used to connect to lobbies, then this might be why it's having an effect on being able to join game lobbies. Especially since I read somewhere that Origin's servers have a low TTL which basically means they kneejerk and disconnect you very quickly.

Either way, I can now play with my friends again. YMMV.

EDIT: Additional helpful note for anyone who doesn't know (I didn't), you can try joining a friend's game again once the icon in the top left that has "Connecting..." next to it has vanished and it'll dump you back to the character select and try to join again. Which is much more efficient than reloading the game entirely.

Modifié par Enichan, 10 août 2012 - 03:18 .

[Enichan]

Well, my luck appears to have run out again, back in joining limbo...

[kiiuliiini]

This is absolutely ridicilous. Me and my friend are having this same problem now that origin got updated and all. Ive tried everything, but nothing works.

Modifié par kiiuliiini, 11 août 2012 - 03:22 .

[wamingo]

bump