275 réponses à ce sujet

[veramis]

Saying he deserves the ban is like saying someone who gets the immortality bug in me3 deserves to be banned if he doesn't leave the game.

[jahaa]

Maybe buy new online pass if you like this game so much but i don't know how much costs a new one. Just saying.

[Hellfire257]

Best of luck getting this resolved, OP.

[Ruben Huertas]

jahaa wrote...

Maybe buy new online pass if you like this game so much but i don't know how much costs a new one. Just saying.

what? sorry but I bought this game in march, I dont want to pay double for a simple game. I only want something I bought and bioware stolen me.

[Rite All Wrong]

astheoceansblue wrote...
The real problem here is the coaleaced file being able to influence online play, and that joining a random game can put someone into this position in the first place.

This.

Might not be all that easy as things like PunkBuster or VAC (why is there no Origin Anti-Cheat yet anyway?) only work with protected dedicated servers but there's got to be a way to at least make it harder, right?

OP should appeal their ban, BioWare seem to be reasonable enough about this.

[Mohamed Yaseen]

contact bioware, attach copy of your email if you did email them.

[count_4]

A Wild Snorlax wrote...
Also a ton of hypocrites in this topic.If he contacted customer support and they never replied I'm sure a lot of the flamers in here would have spent the credits too.

EA/Bioware even introduced a new contact mail adress for such things. You can be sure they'd respond to such an issue. It might take them some time. 
And I certainly wouldn't spend the credits after opening an issue about it. 

veramis wrote...
Saying he deserves the ban is like saying someone who gets the immortality bug in me3 deserves to be banned if he doesn't leave the game.

  
No, it is not. 
Immortatility bug means you're sure to finish a match you might have finished anyway, gaining some credits you might have gained anyway.
'Earning' 6,000,000 credits with a single match and then spending it, however, means you actively benefited from cheating.

The spending of the credits is the point here.
A ban for simply joining (and even completing) an illegal match would not be warranted. A ban for knowingly spending credits earned in an illegal match would.


Addendum: If OP did mail the support and just wasn't patient/persistent enough to get an answer, I'm ok with a lift, though. No harm done.

Modifié par count_4, 11 mai 2012 - 12:27 .

[Sovereign24]

You guys are being a bit harsh.

If what the OP says is true and that he did in fact notify Bioware with no response, then what else could he do? Not buy anything?

Modifié par Sovereign24, 11 mai 2012 - 12:28 .

[Bushido Effect]

Credit glitchers should get what they deserve. I hate them.

[count_4]

Sovereign24 wrote...
If what the OP says is true and that he did in fact notify Bioware with no response, then what else could he do? Not buy anything? Quit playing MP?

Ask a mod for starters. They always respond in time and are able to offer further help. There is a mail adress specifically for cheating and ban issues. There are several ways to contact support and I have yet to experience a support inquiry not being answered.

Fun fact: Last time I contacted BioWare support with an issue via mail I got an answer within 9 minutes. And it was a rather specific question that had to be answered individually and not via template.

Modifié par count_4, 11 mai 2012 - 12:34 .

[LeandroBraz]

Ruben Huertas wrote...

I dont know if was a cheat that day, I contact bioware but they dont say nothing, so I spend it.

So I want My game back !!!

 You shouldn't spend the cash, and should keep trying to contact them. I hope they fix it for you, but it was your mistake. Anyway, it's lame that they didn't answered, this should be taked seriously. How you contacted them?







considering the number of topics of people banned, I think Bioware started some kind of clean up operation. Nice.. 

[Ruben Huertas]

count_4 wrote...

Sovereign24 wrote...
If what the OP says is true and that he did in fact notify Bioware with no response, then what else could he do? Not buy anything? Quit playing MP?

Ask a mod for starters. They always respond in time and are able to offer further help. There is a mail adress specifically for cheating and ban issues. There are several ways to contact support and I have yet to experience a support inquiry not being answered.

Fun fact: Last time I contacted BioWare support with an issue via mail I got an answer within 9 minutes. And it was a rather specific question that had to be answered individually and not via template.

I wait a week. Today I have no answer yet from the two emails I send that day.

mail to: ME3AccountAdmin@bioware.com
mail to: tabram@bioware.com

Modifié par Ruben Huertas, 11 mai 2012 - 12:39 .

[LeandroBraz]

VistaSoldier wrote...

Legitimate banning.
If you spent the credits, you deserve the ban.
If 6 million stolen dollars in a suitcase was left at your door and you spent it all knowing that it was stolen, you can be sure you would've been arrested.

it was left in his wallet, I'm sure the 6 million owner is a troll..

[Ruben Huertas]

If I were a cheater and they had caught me, I would not say anything. But I never use a cheat in an online game. And I am very angry. I consider this very unfair.

[Rinzler]

Talking to the wrong people dude. Get onto bioware and appeal. The forums cant do **** for u

[LeandroBraz]

Ruben Huertas wrote...

If I were a cheater and they had caught me, I would not say anything. But I never use a cheat in an online game. And I am very angry. I consider this very unfair.

Try to PM the moderators, send message to everyone related to Bioware, send message to god if you are feeling religious. Someone will answer you. 


 I don't think they can help, but try EA support too.

[Pavs719]

Hmm what I say why wasn't the host who hacked the game banned? according to Ruben he/she is still playing, as for the credits, fair enough he spent them, I know what it's like when contacting support, you either get a generated mail or the same answer over and over again, just as a matter of interest how many duplicate cards did you get roflmao, I got 6 of the same in one day for my well earned credits (Not Cheating). I belive the game is fun, yet it annoys you when you play a game and one of the other players has the same gun/mods as you but can take down a target in one shot, happened to me the other day, took down an atlas with a striker IX 92 Full Clips) & 2 proximity mines, the other player one shot from the striker, no you tell me? I hope this issue for you Ruben gets resolved, I really do, ban the hackers & cheaters, not the poor players who joined the game and was unaware, enough said.

Modifié par Pavs719, 11 mai 2012 - 01:10 .

[Koenig888]

Assuming that what the OP said was true i.e. he did not cheat, then it is unfair for Bioware to ban him for cheating.

What the OP did was spend credits which he knew or ought to have known were proceeds from cheating. Bioware should have banned him for this reason instead.

[KaeserZen]

If you did contact the customer support and have not been replied in a week before you started spending the credits, I'd say they lift the ban. It should never be up to the user to cope with the low reaction time on customer support.

I mean, even if you started spending the credits, then realized something was wrong, AND contacted them a few days after getting the credits, the ban should be lifted.

It's a dick move I know, but it might help if you provided them with the name of the hosts, if you remember.

[JAD2009]

The ones who really need to get banned are the real cheaters who make multiplayer a lifeless place. Killing enemies with ''super-mega-weapons'' or making people earn 6 millions of credits. My friend dind't make that happen, the leader of that game did.

Ruben hasn't cheated in any way, he is a victim. The only thing he did wrong was spend the credits. Why? Because he didn't know they were illegal. He contacted Bioware about the issue but they didn't asnwer.

I have played with him several times and I can asure you all, that he doesn't cheat or have cheated before. I take very seriously this kind of stuff and I don't play with cheaters, I report them.

Ruben hasn't cheated, he doesn't deserve a ban.

Modifié par JAD2009, 11 mai 2012 - 01:08 .

[PaperAlien]

The fact that we have to contact Bioware when a cheater gets us 6 million credits and wait a week or so while they fix it or risk getting insta-permaban is stupid. This is the main reason why I hate cheaters in a co-op game, because it's actually affecting others negatively.

[Ruben Huertas]

no... I dont remember the host name....

thanks to all !!!

pd: I'm boy not girl...

Modifié par Ruben Huertas, 11 mai 2012 - 01:10 .

[InTheZone]

LOL at all the butthurt in this thread. Who cares if people are glitching and cheating? This isn't PVP, who gives a ****. 

Edit: Bioware needs to get that giant stick out of its ass and realize that no matter what, you can't stop the inevitable. 

Modifié par InTheZone, 11 mai 2012 - 01:10 .