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[Gorath Alpha]

Gorath Alpha wrote...

This particular message thread about the subject of the video card function- checking routine's error message, is the longest of them all, with those having as key words the phrase "detect a" in their subject lines now totaling 36 (there are well over the forum's own limit of 51 with the word "supported" as the key word). On a fairly regular basis, I've verified that useful answers were included within all such threads, but for some reason it never seems adequately clear to many of our newest arrivals here, and I just don't know why not.

This is almost always a fairly cut and dried subject matter.  The number of low quality onboard graphics chips that cannot run modern games has grown larger as the prices of laptops and notebooks have dropped.  Far too many perfectly good desktops only a couple of years old, and easily upgraded, are being sold or given away in order to replace them with far less capable mobile hardware. 

Laptops are what are in demand as status symbols, whether or not they are even half as good as what they replaced.

P. S.  The following day after I updated this (comment above), a new arrival came into the forum and complained about an HD 5450 having started to be unable to pass the pixel shader tests.  My assumption is that the card is now toast, having been fried by the heavy overstress situation that the owner put the card through (it's not exactly WAY DOWN in the sub-basement low end, but it is well below minimum).  

Just in case anyone new pulls up this thread in a search sweep for the error message involved, there are other causes for the error message to appear besides the purely mechanical failure of the graphics hardware, or a software screwup in drivers + Direct3D + game.  You also can't mix screen settings among various types.  Check other threads from the search you've made for more information (on the display setting mixup).

Modifié par Gorath Alpha, 19 juillet 2011 - 02:42 .

[asille]

Thanks for the article. I've been playing DA:O on a friend's computer for some time now and thinking of buying DAII for myself. I guess my 6 year old laptop with an Intel chipset just won't do. Another excuse to buy a new laptop!

[Gorath Alpha]

If you are determined on another mobile device, in spite of its overall poor capability for gaming, consider a Toshiba model. They have the reputation for providing far more adequate cooling when a game-level GPU is included. At least use them as a touchstone for what your other choice should contain for fans and heat sink radiators.

[caronte80]

Fail to detect video card.
My specs are: Windows 7 Ultimate 64bits, Ati Radeon HD5750, 8GB Ram
Can't play Dragon age origins

Please help

[caronte80]

Fail to detect video card.
My specs are: AMD Phenom II x4 3.2Ghz, Windows 7 Ultimate 64bits, Ati Radeon HD5750, 8GB Ram
Can't play Dragon age origins
I've just tried upgrading drivers, even going backwards to Catalyst 10.4 and still not working. I read that this video card is under the supported ones... but not working.

Any help would be really appreciated.
Thanks

[caronte80]

I just found after several tries of changing for different Catalyst versions that each time I try to run the game under the previous Configurations on the Display Summary section there's no Driver detected even if I've just reboot from a last driver update.
I checked under dxdiag and it's detected and working properly but with the game isn't working...

[sami jo]

First, please see the read first thread pinned to the top of this forum for posting guidelines. You need a thread of your own. Second, given what little you have said, it sounds as if all the driver back and forth may have caused issues. There are directions in the solutions round-up thread for doing a clean graphics driver install.

[caronte80]

Thanks for the hint. And sorry... I'm new at this "thread/forums/blog/whatever" thing so I'm no so familiarized with them.
I'll check the info you provide. Thanks anyway.

[sami jo]

Not a problem. If you need more help, folks are happy to hop in. We just need more information. =)

[Gorath Alpha]

Gorath Alpha wrote...

This is almost always a fairly cut and dried subject matter.  The number of low quality onboard graphics chips that cannot run modern games has grown larger as the prices of laptops and notebooks have dropped.  Far too many perfectly good desktops only a couple of years old, and easily upgraded, are being sold or given away in order to replace them with far less capable mobile hardware. 

Laptops are what are in demand as status symbols, whether or not they are even half as good as what they replaced.

P. S.  The following day after I updated this (comment above), a new arrival came into the forum and complained about an HD 5450 having started to be unable to pass the pixel shader tests.  My assumption is that the card is now toast, having been fried by the heavy overstress situation that the owner put the card through (it's not exactly WAY DOWN in the sub-basement low end, but it is well below minimum).  

Just in case anyone new pulls up this thread in a search sweep for the error message involved, there are other causes for the error message to appear besides the purely mechanical failure of the graphics hardware, or a software screwup in drivers + Direct3D + game.  You also can't mix screen settings among various types.  Check other threads from the search you've made for more information (on the display setting mixup).

You can't select a 4:3 resolution, such as 1280 by 1024, for a 16:9 or 16:10 display screen, nor the other direction.  This same exact error message will be the result. 

[HanryTheIpad]

 Every time i start up my game i get the same pop up "failed to detect a supported video card" but every time i try to download NVIDIA it says im up to date :\\
here is what i have:
Processor: Intel® Pentium® Dual CPU E2200 @ 2.20 GHz, 2200 Mhz 2 core(s) 2 Logical Processor(s)
i use Windows Vista Home Premium... is there any other info needed to get some help?

[Gorath Alpha]

Your CPU is below what this game requires, no matter if you have a qualified GPU (which you chose not to mention). The so-called "Pentium Dual" is an extra-cheap, very low performance processor hardly any better than the P4 Pentiums of years gone by. In order to make a CoreDuo at such a cheap price, they gutted it of most of the cache that a C2D normally has, which totally killed performance.

To dertermine whether it's worth the time to sort out whatever else is wrong, follow Raen Imrahl's guide to reporting, and include everything he tells you to include, in your own separate, new forum message.

social.bioware.com/forum/1/topic/58/index/7280573

Modifié par Gorath Alpha, 17 août 2011 - 01:52 .

[DraconicMorphine]

Hey everyone maybe you all can help me. I'm getting the same problem when I installed dragon age and it gave me the same message. I have two computers desktops and this one i'm on is my old one it's an XP my Vista is getting a repaired but on that one it works fine. But my question is I played dragon age before on this PC and I never got the message until now. Why is that? My graphics card is RADEON X300 Series. This PC is from 2002.

[Gorath Alpha]

Someone has swapped out video cards in the recent months, is the only possible reason why. The X300 would always have failed, no matter when or how anyone tried using it for any game that requires the SM-3 shaders, as does DAO. It only has the SM-2 pixel shaders. 

If you MEANT to say that you had an X1300 of some sort that no longer works, that one was a year newer, also somewhat faster, although not really fast enough, and it did have the SM-3 pixel shaders. 

Modifié par Gorath Alpha, 22 août 2011 - 03:07 .

[DraconicMorphine]

oh ok, but why tho? I mean im not complaining since i'll get my fixed computer soon.

[Gorath Alpha]

What do you mean "why"? Really.  Things always keep on changing. It's the nature of life, we grow up, we grow old, and we die.  Mechanical devices grow more complicated, faster, run hotter, run louder, and eventually wear out and they also "die", and that is called progress. Computers just cycle somewhat faster than most things do. But the Xn00 graphics cards, after all, are now literally beyond merely antique, making the fact that the game included small sized texture files to suit the incomplete version of the SM-3 pixel shaders in the high end cards from that year, now seven years ago, a rather generous option.

That computer is now even older than seven years old, being nine if you are accurate, in which case your identification of the X300 is likely to be incorrect.  Computers that old used "AGP" for video, and the X300 was only offered in PCI-e.  For the low end that year, the budget buyer with a PC from 2002 was expected to buy either the Radeon 9200 or 9600, both of which came with the same AGP video bus as the machine. 

http://www.tweaknews...x300/index4.php

All that aside, the X300 was the $30 extra-cheap option in 2004, so that games two years older than DAO, that only used SM-2 pixel shaders, would still not have run using an X300, because the card would have been far too slow to play satisfactorily:  Chances are equally good that the audio, CPU, Power Supply, RAM, just about everything inside of any ordinary PC that old, is all below the DAO game requirements, so that locating a graphics card to use (since there just aren't a lot of AGP cards readily available any more) would be difficult, although the high end Xn00 models were sold in both AGP and PCIe, so let's say you could find the official minimum X850 card, it would almost certainly have been well used before you got it, and heavily bottlenecked by the rest of that old machine of yours. 

The newest AGP cards anyone has sold in recent months have been from almost three years ago now, being HD 4n00 models, from which the HD 4350 and HD 4550 have to be eliminated.  They also are too slow.  Here is a comment I added that describes video graphic card naming systems:

http://social.biowar...86054/2#8163871

Modifié par Gorath Alpha, 25 août 2011 - 01:38 .

[DraconicMorphine]

Well thank you for the link ill read more

[Gorath Alpha]

The entire list actually ran to more, to account for semi-duplicate versions in DA2, ME-1, and in ME-2: 

PC Hardware* Basics for Gaming (and inventory of Components):
http://social.biowar...58/index/509580

Getting the most value out of the Graphics Budget dollar (DAO)
http://social.biowar...8/index/7196223

Video Card Shader Performance Rankings* (DA: O):
http://social.biowar...58/index/128343

Generational Ladders* (and NTK-based shaders ranking list - "old" class markers)
http://social.biowar...58/index/575571

Very basic discussion* of video cards, video chips, PhysX, and even of laptops' limits: 
http://social.biowar...58/index/519461

What's the deal with Video Graphics Card Naming and Quality Levels? (ME-2)
http://social.biowar...6/index/8149188

Modifié par Gorath Alpha, 22 août 2011 - 10:50 .