26 réponses à ce sujet

[Jisaac]

Hello, there are a couple of points I would like to make. When was the last time anyone has gone to a pro-football game only to find that neither team showed up for the second quarter? Or the last time you went to see a movie and several key scenes randomly blanked out? Gaming has been compared over and over again with major entertainment, such as movies but the truth is, regardless of budget or how many people work on these projects, the gaming industry simply can not compete, at least not until they are willing to provide the same unbroken products. Sure, a live concert or sporting event is expensive, but in many cases no more so than the latest game release. Movies cost the consumer an average of five times less, cost the same or more to produce and yet I've personally never encountered a broken movie. People have a right to complain about this problem but every time I come on one of these forums looking for answers I can not believe how many of you tell us to shut up and wait! it seems that every major gaming release these days is plagued with lock-ups, broken quests and countless other issues. I lost twenty hours of my life re-playing this game because of broken quests. The truth is that as long as games like this sell millions of copies the companies that produce them will continue ripping us off. For a company this size that is simply unacceptable, and the attitude from many gaming consumers that this is ok is also unacceptable. I am not attempting to flame any one, only trying to convey a reasoned arguement, that when you provide a product such as this, and than demand that we, the consumer, respect it as an intellectual property, you have a responsibility to deliver it unbroken. Thank you.

[BramAlam12345]

I've been to baseball games (to be fair, not football) that were rained out (heck, I'm from Wisconsin, I've been to Brewer games that were SNOWED out). I've been to movies where the film broke and rented movies that didn't work. I've also been to concerts where the headliner didn't show and some crappy band played two sets.

Bioware does not create bugs on purpose. They are doing their best to patch the game. Personally, I've have only encountered one broken minor quest in my 1.5 playthroughs, so I am probably bound to not be as hard on them as someone like you, who has experienced significant problems. Regardless, I believe that if you give them a chance you will find that along with being (in my opinion) the best video game company in the world, they have a very well-deserved reputation as being a company than provides among the best support of it's products in this market.

Edit: I noticed that you just signed up and that this is your first post.  Perhaps you should describe some of the problems that you are having.  There might be someone around that could help you.

Modifié par BramAlam12345, 09 décembre 2009 - 05:50 .

[tvoincyky]

i writed to them n and waited a week n all they did is delete my question im still trying to connect to there servers in the game n i have finished the game n i still havent bin able to use the codes 4 shale or the dragon armour all cuz the server keeps telling me to please try again i love the game bt its made it rubbish how i can not unlock the things i have paid for n i still havent had a reply off them

[mathewgurney]

I know where your coming from but this is new technology, that's why it's so exciting and we have such high expectations of it pre-release. And that's why you have to give producers of games a little slack when it comes to polished products, the tech moves so fast that there's always something new to work on, to move on to and so games ALWAYS get released early. If the technology hits a soft cap at a certain level and allows artists, programmers etc to catch thier breath until some big new breakthrough then hopefully we'll see some kind of golden age of gaming in the near future where companies that financially back studios are more relaxed because they have to compete in terms of near pure quality of artistry rather than constantly gimicking new techniques. But until then money is the driving factor of game production and we gotta suck it up, enjoy the many flawed but brilliant classics that come of this growth period and wait for the even better times with reassurance. However be prepared to not enjoy it as you feel nostalgic for those crappy old, clunky pixellated adventures you played in your youth, life is funny like that. That is if we manage as a race to survive dying of our own world-wide pollution based environmental catastrophe, theres always a fly in the ointment these days maybe, that's why people want everything perfect and now.

[mathewgurney]

A patch has been announced as incoming by the way, so hopefully soon some of your in-game problems should be solved.

[Jisaac]

I truly am not blaming Bioware, I personally feel that it is far more the fault of their parent company, as I have never actually had these kinds of problems from their past titles. All the issues i have experienced are already well documented here in the forum, in fact when I came here two nights ago it only took five minutes to find them and also to find no current solutions. the thing that prompted my post, and you'll find that I rarely post, is the new wave of these massively buggy games. Fallout 3, for instance, which got no less than two hundred hours from me on PC, is still broken, was in fact sold broken, seemingly with the knowledge that it would probably never be fixed to acceptable levels. This game, DA-O, should not have released when it did, but the probable theory was that if the time was taken to fix it they would not be able to cash in on holiday sales. I know what it's like to feel a certain loyalty to these companies, I've been an avid supporter of both Id and Valve from their beginnings, but come on now! Gamers have been going through this crap for years and, like it or not, it's getting worse and worse as the prices go up and the quality goes down. if we dont start acting like the paying consumers that we are it will never get better. Gamers absolutely hate to hear "it will be done when it's done." I dont, not anymore, in fact those dev's have my respect. sadly I find that it's when one of the super-companies or publishers step in that we get screwed the hardest.

[Jisaac]

And another thing, all I hear from this industry is "Oh woe are we! They keep stealing our products and pirating them!" I never hear them say anything at all about making sure they treat their paying customers with the respect we deserve by insuring quality products or, more importantly, providing decent support. I understand Bugs, I've been a pc gamer a long time. But remember one thing: up until hardrives arrived in console land game breaking bugs hardly existed. with no way of fixing the thing after market dev's seemed to be a lot more careful about releasing buggy games. Yes I know it has happened, but not like this. One last thing and than I'll shut up, I swear. as one or two or maybe even more people here have already stated, this company seems to have plenty of time to produce add on content, for a price of course, even if they dont have time to fix the base software.

Modifié par Jisaac, 09 décembre 2009 - 06:27 .

[Jisaac]

You, know, if we were getting this for free than I would understand your point of view, I do not want perfection, perfection would be that not only did every game you buy work PROPERLY, but that you were also guaranteed to ENJOY it. I have bought more than a few items that I did not enjoy, but they worked or performed as addvertised, leaving no room for me to complain. Also if you think this game engine is some kind of breathtaking NEW TECH, than you obviously dont know much about the hobby we all enjoy.

[Jesse van Herk]

I believe mathewgurney was referring to the downloadable content being new tech, which is definitely true.  If you have specific examples of what is broken/bugged in your copy of the game, and if you've checked the help.dragonage.com site and the various stickied threads here about common problems, please post your specific bugs in this forum and hopefully people will be able to help you out.  

[Jisaac]

Unfortunately, the only thing that will help is the patch, and I hope that performs better than my expectations. as far as downloadable content being new, I guess I dont have to tell you how rediculous that statement is. new to console gamers? Sure, ok but pc gamers have been downloading new content for years. it used to be FREE! imagine that. sadly the free stuff any unreal tournament, doom, quake, half-life or dozens of other dev's and publishers allow, works much better than all this new stuff we are paying for and in most cases is being produced by amateurs. Now, I have come here complaining and have not been one hundred percent fair, the reason I am so upset with the bugs in this game is that it truly has been one of the most addictive RPG's I have ever played. it has a great story and characters and probably is my favorite Bioware game to date. but that makes the game breaking bugs all the more unbearable! thank you for allowing me to express my opinions.

[I Tsunayoshi I]

Jesse van Herk wrote...

I believe mathewgurney was referring to the downloadable content being new tech, which is definitely true.  If you have specific examples of what is broken/bugged in your copy of the game, and if you've checked the help.dragonage.com site and the various stickied threads here about common problems, please post your specific bugs in this forum and hopefully people will be able to help you out.  

Someone seems very unaware or plain ignorant to the fact that EA claims 90% of all reported problems are gameplay related and will not help you no matter how much you yell at them.

[Justin2k]

I loved this game, everything about it and think it is fantastic. That being said, unfortunately I agree.

The first time I played I got to one of the major story questlines, not a side quest, but the whole Orzammar questline. You are presented with the choice of siding with one king or another. The loading screen states "you are currently siding with both, although how long you can do this is a mystery" or something.

It should have said "you are siding with both. Stop now or you will be locked out from proceeding the questline, you will lose 15 hours of play and have to start again".

This is a major major quest, that needs to be done to complete the game and taking one of three options (the one many thorough players will take) will break your game.  Thats not good odds. . In addition quest rewards I was meant to get never showed up in the inventory, some quests never really showed as finalised even though they are, and I was never able to complete the blackstone quests (a long sidequest chain) as the last quest bugs if you encounter one NPC before another.

Not to go on but I've had glitchy sound, cutscenes that messed up, a zombie that needed to be killed to advance the plot getting stuck around the back of a house miles away from where he is supposed to be, big red X's when uploading my characters online and just lots of niggly little things.

So that being said, i love and adore this game, and can put up with the bugs as everything else is so amazing. But noone but the most die-hard fan should disagree that Dragon Age is currently broken in some ways.

Modifié par Justin2k, 09 décembre 2009 - 08:38 .

[TheWarProdigy]

Yes, unfortunately it is. reminds me of oblivion when it first came out.

[DracoFulcrum]

I hate to say it, but my play has been pretty glitch free, the sound in the cut scenes at the landsmeet, (still haven't a clue what half of the speechs are), and Shale vanished on the side quest after the anvil off the void. Shale was there at the start of the bridge, shale wasn't there at the end of the bridge, wft. More response choices would have been nice, Sten piggy back ride!

[dfjdejulio]

as far as downloadable content being new, I guess I dont have to tell you how rediculous that statement is. new to console gamers? Sure, ok but pc gamers have been downloading new content for years.

DLC in the abstract is far from new to console gamers.  Heck, it's not even new to people who play Bioware RPGs on Microsoft consoles.  Ever play the original XBox version of KotOR?  If you put the disk into an XB360, you can still download the Yavin station right now!

What is new is the way they're doing the DLC this time around.  Notice how you didn't use a Microsoft 5x5 code entered at the game marketplace, but instead an EA-specific code directly within the game?  Notice how multiple different pieces of DLC are tied to one file in your download history?  Notice how some DLC unlocked itself based on what you did elsewhere, such as playing the flash game or using the character creator?  That stuff is new.  And having one piece of DLC available both in this game and in Mass Effect 2 is fairly novel (sure, it's going down a trail that was blazed by Rock Band and Fable, but multi-game DLC and inter-game communicationis not all that common yet).

There are certainly aspects of it I do not care for.  I don't like that there seems to now be two different layers of DRM involved, the MSFT-based stuff we're used to and the EA-based stuff that's new.  (On the other hand, I do like the business with unlocking interesting-but-not-overpowered DLC by playing the flash game.)  But in any event, I can't deny that they're actually doing novel stuff here.

[Forsakerr]

Jesse van Herk wrote...

I believe mathewgurney was referring to the downloadable content being new tech, which is definitely true.  If you have specific examples of what is broken/bugged in your copy of the game, and if you've checked the help.dragonage.com site and the various stickied threads here about common problems, please post your specific bugs in this forum and hopefully people will be able to help you out.  

you should stop telling people to post something at help.dragonage.com because they will tell you go go back here on the forums and post so people can help us out , i know you re trying to be helpfull and all but maybe you should tell the people at EA that they are supposed to help us, one time you said to post there about characters not updating which i did and they answered me after 3 weeks of waiting to post here take a look :

Thank you for contacting EA.com Customer Support.

We are sorry the inconvenience caused to you. The issue you are facing looks to be related to gameplay mechanics, we are sorry but we are customer support and we don't have in-depth gameplay knowledge. We can only assist with issues related to the game itself. We would suggest you to post this issue on our forums, so that other players can help you with this. Official forums for Dragon Age : Origins can be located at the below given link: -

http://social.bioware.com/

If there is anything else we can help you with please let us know.

Sincerely,

Pogo Matteo
Customer Support
EA.com


so erm what are we supposed to do when something happends? post here or there and get a canned response ?

[Jisaac]

they direct you back to the forums because they are hoping someone out here, someone who is not busy making DLC to sell you, can help you. ninety percent of the help I have EVER received for games - mostly PC, I admit, but this discussion is evidence that is changing - has come from other users. My quest broke at orzamar, and again at the alienage. I also have not received plot items at certain points, the NPC says "here have this wonderful new thing" but you can't find it anywhere. a suggestion: fix the game so it TELLS us what has been added to inventory and make sure it gets there! I have even purchased items from vendors that never shows up in my inventory and is also, of course, gone from the vendor as well. It would be a miracle if any number of patches could fix this game, that's why I didnt bother coming here with a redundant list of things that were broken, I have zero faith EA wil bother helping. If, however, there is a patch and it does fix these issues I will post an apology.

[Annihilator27]

The only help we can get is from bioware, EA sucks. They deleted my xbox live persona in a horrible attempt of fixing the "cannot uplaod character to the server" that plagues the 360. I told them 5 times not to delete it and now my social account is messed up and it wont connect form the game menu. I had them put it back to. The help site doesnt have anything like that. So hopefully someone from bioware or the community can help me out.

Modifié par annihilator27, 10 décembre 2009 - 06:45 .

[Pauldarian]

Hrm maybe try and get a job at EA as a tester then?



That's what I did, not for EA but that's what I did.

[I Tsunayoshi I]

Dont be a kissass. Nobody likes ass kissers.

[Onyx_XI]

It is definently not BioWare's fault. I highly doubt they leave glitches in on purpose. I've played through twice with no problems.

Let's pretend your right though.

First, you didn't have to buy the game. Second, you didn't have to "waste 20 hours of your life re-playing it"



I don't want to sound rude, but I've played every BioWare game to date with pretty much zero issues. What you are saying is totally true about many developers, but I don't think BioWare is one of those.

Modifié par Onyx_XI, 12 décembre 2009 - 05:24 .

[Pauldarian]

Sora Kitano wrote...

Dont be a kissass. Nobody likes ass kissers.

again it's not kissing ass I was giving a real solution. if you don't like something take steps to change it. 

Sora, All I'm saying is if you can do a better job or keep people in line, they get a  job there and change them from the inside. 

[I Tsunayoshi I]

Psh, if that was a real solution then I am the king of the universe.

[Pauldarian]

Why is it not a real solution?

When people or politicians don't like a Bill they amend it.