317 réponses à ce sujet

[Sol Nox]

360 User



6 Characters (down to 5, one had the 1005 error, tried deleting from site and re-saving in game to see if it would fix the issue. Nothing yet.)

Only the last character I created seems to have uploaded everything.

Four of them have error 1002, three have 1003, and one of them has 1004.



I have no idea what course of action to take. They've all been manually saved in-game multiple times, had their equipment switched, etc...



And a few days ago I started getting the message that it can't connect to the DA servers; there's been an error, when I start up the game. Weird 'cause I'm still connecting to Xbox Live just fine and nothing's changed about my connection since the last time it worked.



Pourquoi?

[joe_black]

I'm having a similar problem. Everything but the screenshots are loading right but I can't get rid of the deleted characters and I keep getting a message saying i have timed out while trying to access the server when i login to the game,,,,,now what?

[Siven80]

How long does it take for the Profle Diag page to update?

Ive deleted all screenshots and characters yet it still show some files for each in that page.



I deleted them as i will be starting other characters with the same name as the ones i deleted and didnt want them to conflict. Oh and i hate seeing errors

[SusanStoHelit]

Siven80 wrote...

How long does it take for the Profle Diag page to update?
Ive deleted all screenshots and characters yet it still show some files for each in that page.

I deleted them as i will be starting other characters with the same name as the ones i deleted and didnt want them to conflict. Oh and i hate seeing errors

Some I deleted almost a month ago still have files hanging around, although the characters and screenshots are long gone. I can't get rid of them, and there's been no news afaik on being able to do so. You may be stuck with them, just like the rest of us.

If you create a new character with that name, it'll have a numerical designator added. That is, if your character is Fred (and it still has files on the diagnostic page) the new one will be Fred1. Up to you, ofc, but I'd go for a new name.

On a different note, do we have any news yet on being able to delete extra profiles (or set the default one or something)? Or at least making it so those of us with multiples can use our characters as avatars? I am soooo sick of looking at the wrong one (and there's very little choice in the generic ones).

[trueKieran]

Is there even a chance to ever get rid of that 1005 error? I recently started a new version of the char I made my first playthrough with and to make it a "clean" start, I wanted to delete the files of the old one (1005 error with 15 files, the 4 regular + 11 extra files). The first try didn't bring the desired result though, it just went down to 10 files. So I deleted again and again and it went down to 7 or 8 and finally to 5. I deleted once more and while the char didn't show up in the character list anymore, it was still in the diagnostic with 6 files (all 4 regular +2 extra), and now went up to 7 again... seriously, is there any silver lining on the horizon or are we best advised to just forget about it?

[Starlight]

I have the same 1005 problem with the first and second character I'm playing now. I have used the following steps to check it (I have installed some mods like character reconfiguration and Trailer Edition):



1. Delete both characters from profile page.

2. Load the saved game of the first character, play for a while until the character is uploaded again.

3. Disable the two mods

4. Load the saved game of the second character and do the same as step 2.

5. Check the profile diagnostics again.



Then I find that the first character still get the same 1005 problem and with 11 files uploaded while the second no longer have this problem and with only 4 file uploaded.



I suspect the extra files are mod-related information which are also be uploaded when you play the game.

[trueKieran]

I'm afraid that can't be it. Like I said I had 15 files with the char of my first playthrough, and I didn't use any mods back then, just the dlc from Bioware.

[Starlight]

Oh...sorry about that...then there may have another causes: I have installed to the latest patch during the testing. I'm not sure do that counts also?

[trueKieran]

Now that you mention it... I haven't played with patch 1.02 back then but 1.01b. Theoretically there could have been several reasons, some of which the patch fixed with a problem with mods still remaining.

[King Killoth]

I dose not tell me how to fix the errors I got I want to see my avatar pictore. how can I fix the errors

[smore006]

King Killoth wrote...

I dose not tell me how to fix the errors I got I want to see my avatar pictore. how can I fix the errors

Go to your gaming profile, click Manage characters, delete the char with the faulty picture, then play the game with that character for a while and save into a new slot. In a few hours your problem will be solved.

[King Killoth]

smore006 wrote...

King Killoth wrote...

I dose not tell me how to fix the errors I got I want to see my avatar pictore. how can I fix the errors

Go to your gaming profile, click Manage characters, delete the char with the faulty picture, then play the game with that character for a while and save into a new slot. In a few hours your problem will be solved.

thank you

[Wulf74]

Don't hate me - I haven't read all 107pages, and the pages I have read haven't mentioned anything relevant to my problem.
I ran the profile diagnostic, it gives me a green checkmark on everything, tells me I have 4 files, and no error codes?
Yet since before the 2nd patch I've gone through and deleted my character off the website, reinstalled the game, etc etc - and my profile is still borked. It reports my original first character and that's it. It updates till about level 6 then quits. It seems to always get the achievements but that's it.

Can anyone help?

*EDIT*
ummm. whoa

within about 15min of posting this topic, all of a sudden my profile pic starts working again- and that hasn't really worked since the 6th day after the game was released..  The Profile Gods must be watching.  Now here's hoping the rest gets fixed too.. lol

Modifié par Wulf74, 23 décembre 2009 - 07:33 .

[amrose2]

Wulf74 wrote...

Don't hate me - I haven't read all 107pages, and the pages I have read haven't mentioned anything relevant to my problem.
I ran the profile diagnostic, it gives me a green checkmark on everything, tells me I have 4 files, and no error codes?
Yet since before the 2nd patch I've gone through and deleted my character off the website, reinstalled the game, etc etc - and my profile is still borked. It reports my original first character and that's it. It updates till about level 6 then quits. It seems to always get the achievements but that's it.

Can anyone help?

*EDIT*
ummm. whoa

within about 15min of posting this topic, all of a sudden my profile pic starts working again- and that hasn't really worked since the 6th day after the game was released..  The Profile Gods must be watching.  Now here's hoping the rest gets fixed too.. lol

Yeah getting the profile to update even when you have no errors seems to be a battle I am constantly struggling with now that I fixed my major problems.

The whole "you must have profile views" to update is rediculous, 90% of people are probably being permanently bumped down the list because of it.

[Wulf74]

amrose2 wrote...



The whole "you must have profile views" to update is rediculous, 90% of people are probably being permanently bumped down the list because of it.

Agreed.  Some of us didn't purchase the game for the social aspect, and as such the only people viewing our profiles are ourselves. 
The profile view is a fun idea but extrordinarily frustrating - especially when early on having to deal with "tech support".  I used to manage a NOC that dealt with end-users periodically, therefore it was aggrivating to have the tech-support folks follow the BS lines straight from the call center Rule Book.
1) Be patient it will fix itself and/or reboot. 
2) The problem isn't on our side, therefore you must've installed/run/started/looked at or breathed funny on the game - so you'll have to reinstall your OS. 
And my personal favorite #3) It's a known issue that our engineers are aware of.  Sadly #3 was the most honest answer even though tech support had no idea and was simply trying to get me off of the live chat.

I'm finished, but I think that just proved how maddening this entire problem has been.

/rant

Modifié par Wulf74, 23 décembre 2009 - 11:40 .

[Eshme]

It is enough if you look at the profile ,in a few minutes it will be updated. Thats how it is for me. Sometimes.

[SusanStoHelit]

So, Santa didn't bring us avatars for Christmas? Or remove from the server the files we've already deleted from our game and our profile? *sigh* Too much to ask, I suppose.

[bahamutomega]

i have deleted a number of characters from my account, both in my game and from my profile here, but it still says i have used 644MB of my 350MB allowed.  when i try to log in now, it says that there is an error updating my profile.  what's more, i never deleted one of my characters from the game, or from my account, and now it's gone missing.

any help?

[sp0lh4us]

All I want is a 'WIPE 'EM ALL' button on the diagnostics page. That would solve several issues mentioned here IMHO. Just my 2 coppers...

[sp0lh4us]

OK, here's what happened. I've had like 4 characters stored online, I deleted them. One of them remained in the form of two files, but cannot be seen elsewhere but on the diagnotics page. No way to get rid of those f**d files I refused to log in ingame for 3 days, I don't want another 'yourchar'1 or 'yourchar'2 characters stored. Today I had to download my DLCs, so I had to log in ingame. That caused my deleted character to reappear online, with a missing avatar. I deleted it again, and thanks to the God of All Things Technical I have a clean diagnostics page now. 0 files! Hope it helps to others with the same problem...

p.s.: Make sure to uncheck the 'upload character profile' and 'upload screenshots' on the options page BEFORE logging in!

Modifié par sp0lh4us, 27 décembre 2009 - 05:11 .

[stpaul]

I got error codes 1002,1003 and 1004 on one of my characters.What should I do?

[wckeddan]

i get the same error i deleted all my screen shots what shall i do ??