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DA Game Profile Diagnostics Page Available


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#201
Baytor

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I get an "Invalid game/persona" error when trying to use the profile diagnostic.  Is this because I set my EA account default to my 360 Gamertag?  I have DAO for PC, and do not recall seeing an option to link it to that gamertag when setting up.

If this is the case, how do I proceed?  I have already activated various codes and whatnot for DLC in DAO, and would really like to be able to still have that DLC in-game without having to go to ea.com and swap personas back and forth on a regular basis.

Any help would be appreciated.

#202
Snoteye

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@Baytor: Somebody had that exact problem not long ago but I'm afraid I don't remember the solution. I do think it involved setting a default persona on EA's site, though.

#203
paaveeL

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hi, i got in my "profile diagnostics" a lot of pg that i delete a lot of time ago.. that's a bug? there is a solution?

#204
Snoteye

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paaveeL wrote...

hi, i got in my "profile diagnostics" a lot of pg that i delete a lot of time ago.. that's a bug? there is a solution?

You have a lot of what?

#205
SusanStoHelit

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paaveeL wrote...

hi, i got in my "profile diagnostics" a lot of pg that i delete a lot of time ago.. that's a bug? there is a solution?


If you mean a lot of files, or a lot of characters, follow this link and do what it says:

social.bioware.com/forum/1/topic/6/index/583965

#206
Mistress9Nine

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Well I've posted about this earlier but didn't find any answers, so here I go again a bit more in-depth. Hope someone knows.



So according to the profile diagostics I have one character, she's from the Character Creator and I deleted her long ago. I get the "no story uploaded" error for her, obviously because she was only in the CC.



None of my DA characters ever updated, even though the achievements and screenshots update perfectly. I have all firewalls turned off, all exceptions added, all boxes ticked, all saves done manually, I've got a 1111 profile views. I don't see why they shouldn't be updating. I even reinstalled the game once and still nothing. I'm thinking it might be something with the game or the PC, because my brother (with different account, but shared PC) has the same problem. Any ideas?

#207
Snoteye

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Router ports?

#208
Revya

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I keep getting "Error Code 1000 - No characters were found in your on-line storage."



Any help, please

#209
david46

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I can't seem to get the screen shot page to delete shots consistently. Even when it says it is deleted i come back and it it is still there.

#210
SusanStoHelit

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david46 wrote...

I can't seem to get the screen shot page to delete shots consistently. Even when it says it is deleted i come back and it it is still there.


It's a common issue, just keep deleting them.

#211
SusanStoHelit

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Revya wrote...

I keep getting "Error Code 1000 - No characters were found in your on-line storage."

Any help, please


Are you logged in when you play? Are you connected to the server when you play (as well as logged in)? In your settings, in Options - Online do you have Upload Character Profile ticked?

#212
Genyen65

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I am getting Errors 1001 through 1005 on all mine, plus I have an extra character listed for PC version that I have never made as PS3 has 6 and PC 1 only. Neither PS3 nor PC versions update and if they did PS3 stopped one at level 3 and he has completed game at level 22 as have 4 others one I am playing now on PS3 version is level 12 and site shows level 3. Unsure how to fix site updates for missing data, photos, etc.. Forgot I am getting time out errors all the time on PS3 version and alot of erronious server error messages while playing PC version.

Modifié par Genyen65, 29 janvier 2010 - 04:35 .


#213
paaveeL

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SusanStoHelit wrote...

paaveeL wrote...

hi, i got in my "profile diagnostics" a lot of pg that i delete a lot of time ago.. that's a bug? there is a solution?


If you mean a lot of files, or a lot of characters, follow this link and do what it says:

social.bioware.com/forum/1/topic/6/index/583965



yes thx susan

btw...i got errors in all my pg, i need 3 hours to remove an old pg...

this "profile diagnostic" page is a TOTAL FAIL. thx bioware.

#214
SusanStoHelit

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paaveeL wrote...

btw...i got errors in all my pg, i need 3 hours to remove an old pg...


It took me 5 days to fix all of mine. Largely because of the time I had to wait for my profile to update.

#215
SusanStoHelit

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Genyen65 wrote...

I am getting Errors 1001 through 1005 on all mine



Follow the link below and do what it says. It's time consuming, but it works.

social.bioware.com/forum/1/topic/6/index/583965

Neither PS3 nor PC versions update and if they did PS3 stopped one at level 3 and he has completed game at level 22 as have 4 others one I am playing now on PS3 version is level 12 and site shows level 3. Unsure how to fix site updates for missing data, photos, etc.

 

The site prioritises updates. People whose profile is viewed by someone other than themselves get first priority. If your profile is not viewed by others, you get bumped down the list. If you want it to update - have a friend view it, or view it yourself while not logged in. If you want it to update regularly - do the aforementioned regularly.

The link above explains how to fix some of the issues with missing photos and whatever. But, if you're on console (I think it is true for both consoles, but I'm not positive) some of those things are only uploaded at character creation. If they don't upload then (and there is a fairly frequent occurrence of them not doing so) - they never do. The pc doesn't have that problem.

Forgot I am getting time out errors all the time on PS3 version and alot of erronious server error messages while playing PC version.


In both cases, you must exit the game completely and restart. Keep doing this until the game both logs you in and connects you to the server. Don't start playing until both have happened. This is incredibly annoying, but that's the way it works.

[Edited for typos.]

Modifié par SusanStoHelit, 30 janvier 2010 - 09:20 .


#216
Mistress9Nine

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Snoteye wrote...

Router ports?


I tried it, though you are quite vague and I can't really tell if you meant the same thing as I did. I addedd the necessary ports to the list.

#217
Snoteye

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Mistress9Nine wrote...

I tried it, though you are quite vague and I can't really tell if you meant the same thing as I did. I addedd the necessary ports to the list.

That was what I meant.

#218
schalafi

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You know what, I quit caring about the profile, the screenshots and anything else connected with this massive screw-up. I'll just play the game and visit the forums, and forget about all this profile s###! It's obvious to me that whoever is running this site bit off a lot more than they can chew, and I don't care if It's ever fixed. I certainly am not going to go through xxx number of steps to fix it myself, I've got better things to do.Image IPB

#219
Xadabas

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schalafi wrote...

You know what, I quit caring about the profile, the screenshots and anything else connected with this massive screw-up. I'll just play the game and visit the forums, and forget about all this profile s###! It's obvious to me that whoever is running this site bit off a lot more than they can chew, and I don't care if It's ever fixed. I certainly am not going to go through xxx number of steps to fix it myself, I've got better things to do.Image IPB


So true. This entire profile data mess is just annoying. Why should I spend hours and hours on deleting and reuploading and wtf whatever? Even if this sould work after a few weeks the profile would be totally messed up again with Error 1005. One of my characters has amazing 22 files according to diagnostics and still counting...

If the System is able to detect needless files (resulting in Error 1005) why is it not able to delete them automatically??!? Nobody can tell me this is rocket science and not realizable.

#220
schalafi

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I've got 4 character names on my profile, one of them is my avatar, the other 3 are characters I created on the char creator before the game even came out, and the weird part is that I never used them in a game, they were part of my online album, which I deleted a long time ago.

Out of curiosity I did a full search of my computer for those chars and they weren't anywhere to be found. Somehow those characters are stuck on the Bioware profile, and I wish they would just delete them, or put a delete option so we could delete them.

I wonder if this problem is even being addressed by Bioware, there's been a suspicious absence of comment by any dev that makes me think it's not. So I'll stick to my decision to ignore the whole mess.

Modifié par schalafi, 03 février 2010 - 04:05 .


#221
Genyen65

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Thanks some of it did update finally as for char pics can live without em. Almost finished with 6th play through at least it is starting to show some of my progress on PS3 version. Still buggy but oh well at least it updates sometimes for now. As for PC not playing it right now installing too many games to worry about it for now. Thanks again for the PM heads up on post.

Modifié par Genyen65, 03 février 2010 - 05:29 .


#222
King_Gabs

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i was wondering is there a PATCH that i can play dragon origins without a cd? i find it annoying everytime it loads. please reply...

#223
Xadabas

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schalafi wrote...
...
I wonder if this problem is even
being addressed by Bioware, there's been a suspicious absence of comment
by any dev that makes me think it's not. So I'll stick to my decision
to ignore the whole mess.


It seems so [smilie]../../../images/forum/emoticons/wondering.png[/smilie]

I feel a bit sad about it, because I really like the idea of the profile
page.
Another solution could be implementing a button on the
diagnostic page "delete unexpected files" - this can't be impossible.

My situation:

Number of Files
43

Maximum Files Allowed
100

Space Used

1.21 MB

The character I mentioned before now has 24 files and still counting....

Modifié par Xadabas, 07 février 2010 - 12:17 .


#224
SusanStoHelit

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It's easy to fix the extra unexpected files issue, it just requires a little time and patience. If you want a simple button to push to fix it - there isn't one.



Delete that character from the site, using the 'manage characters' - 'delete' function. Play with the character and make a new save in a new slot. When the character uploads to the site again, check in profile diagnostics to see how many files are now attached. If you are lucky, it will be back to 4. If not go through the procedure again (delete - play - save - upload - check). Do this until you get back to 4 files.



At one point I had 30+ on one character. It took, iirc, 4 deletions to get the number of files back down to 4, with them reducing each time. If you delete a character from the site whenever you first get the extra unexpected files message, it usually only takes that one deletion to fix the error.

#225
SithLordExarKun

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"Unable to connect to the on-line storage server"
"Unable to connect to the on-line storage server"
"Unable to connect to the on-line storage server"
"Unable to connect to the on-line storage server"
"Unable to connect to the on-line storage server"
"Unable to connect to the on-line storage server"
"Unable to connect to the on-line storage server"


Thats all i have been getting after this website damaged my previous avatar and made any existing character invisible. It is obvious the problem is with social bioware, not me.

Modifié par SithLordExarKun, 09 février 2010 - 10:50 .