69 réponses à ce sujet

[Vedocorban]

well this make me angry, my story isnt updated then im finished a game at 24lv, i tried delete my online character profile, but now it isnt updated ( saved a game like 10 hours ago ) should i upload my old character from the DA character creator?



but funny, i uploaded a mage, he is 5lv atm and his story updating till lv2 and a warrior still has a 1005 error >< have no idea what happened, tried all things like deleting ini etc

[metalfenix]

Hey, add me to the club of people that are getting the 1005 problem. I have the PC Version, and my only character, my warrior Raf, is getting this error since the beggining. My character doesn't update automatically, I have to delete it everytime I want to refresh my character and achievements and it's getting really annoying.

I've tried many things, including opening the ports mentioned before on my windows firewall, and nothing, my character stats and achievements doesn't update UNTIL I delete the character and wait for the re-upload (that usually happens 12 hours after that).

[OhPa2]

I deleted both characters from my profile. I am still seeing old stats on the original one - but no portrait.

I've installed the 1.02 patch, changed equipment, and done game (in addition to quick) saves.

My achievements update but not my other accomplishments.

The following now shows up in profile diagnostics:

Error Codes

1004 - No story xml file uploaded from the game to the on-line storage server.

1003 - No portrait image uploaded from the game to the on-line storage server.

* Also, if I log into the BioWare servers via the game main menu, I can't play as I get a message saying I have unauthorized content. I can play just fine if I am not logged in.

Techincal issues or ancient curse?

[SusanStoHelit]

Achievements (almost) always update immediately. Characters update much more slowly, if at all. Priority is given to those whose profile has been viewed by another person (not themselves) in the past 24 hours. So, if your profile is updating slowly or not at all it is probably because it is being de-prioritised.



If you want your profile to update regularly, have someone other than yourself (a friend?) log on to the site and view your character profile. This will generally trigger an update in anything from a few minutes to almost a day, depending.



If this is not possible, you can do it yourself - but you need to not be logged in, so the site doesn't know it's you. This can be irksome for various reasons, as you will see. First, bookmark your profile page to simplify things a bit. Second, have your browser set to not keep cookies. Don't log in from the game, instead open your browser and use the bookmark. Go through the process - select language, DoB - and you should get to your profile without being logged in as you. You can view your characters, there is no access to profile diagnostics or the 'manage' buttons. You can then log in if you choose. But it is roundabout, and it means every site you use you will have to log in manually because cookies aren't kept.



Entirely up to you.

[Snoteye]

SusanStoHelit wrote...

If this is not possible, you can do it yourself...

I just realized you can do all this with IE8's InPrivate feature, and I wager Firefox's and Chrome's similar features.

[Vedocorban]

found a *solution* ehehe, just deleted all of my screenshots from the character section and now a mage who has been updated every day has an error... (1005)



absolutely no idea what the hell happening with my profiles, seems im not alone /cry

[SusanStoHelit]

Snoteye wrote...

I just realized you can do all this with IE8's InPrivate feature, and I wager Firefox's and Chrome's similar features.

I don't use IE myself, so wasn't aware of it. I do use Firefox but have not heard of such a feature. I simply never keep cookies for various reasons, they get dumped when I close my browser. So the 'solution' is easy for me, I just have to do what I always do anyway. But for those who use different settings, I wanted to explain something that worked. I'm glad to hear there's an easy way around for those who like to keep cookies.

[FireWynd]

Just got the game for Christmas. I have not been able to view my character ever. I always get: "1005 - Extra unexpected files uploaded for this character" on the diagnostics screen.

When I click on "manage characters" link - it shows nothing. By nothing I mean I webpage appears properly - there is just no content where I would expect it to show my characters.

When I click on "manage screenshots" link - it shows nothing (same as above - no content). I've tried cntrl+f5, cntrl+refresh button. I've come back over the course of several days and no change.

My achievements, however, are appearing properly.

I would like to delete my characters and screenshots (as others have said that worked for them) but I don't even have the choice as the manage screenshots / manage characters screen lists nothing.

Apparently I have 12 screenshots - but I cannot view them anywhere or manage them.

This is very frustrating.

edit: Oh and I primarily use Google Chrome, but I've tried Safari, Firefox and IE - same thing. So it is not the browser.

edit: Either posting here fixed it, or one of the Bioware guys saw my post - because shortly after my original post - my profile started working. Look at my profile - strange... Oh well I'm happy that it is working now!

Modifié par FireWynd, 30 décembre 2009 - 02:58 .

[Spitz6860]

i had the same 1005 error and my character was not updating either. but after i read this post my character is now correctly updated,except for the strongest foe slain, where it says 0, i swear i didn't do anything lol

[cacodem0n]

Im having problems as well. Error 1005 when using diagnostic "tool" (5 files). Tried changing equipment and saving, didnt work. I dont have many screenshots uploaded.

[Vedocorban]

i made it! how? good question, actually have no idea, but.. deleted all of my characters, screenshots, then uploaded an old character ( with 1004 error of course >< ) changed equipment, save into new slot and finally he has no errors, but story list is still blank dammit



probably it will help, but imho Bioware should fix these problems as soon as possible

[Sudrin]

I have the 1005 error on both my characters and I've noticed that either running the profile diagnostics or logging into my profile or both will cause it to update. If I'm not doing these things, it will go days without updating.

[Nexus_420]

Same error here with one character and 9 files.  No screenshots.  Not sure what happened.  On the 360.  I also can't delete the character as it doesn't appear in the manage characters screen. 

[CBGB]

Jeff Rousell (BIOWARE) wrote...
In Most cases the extra file(s) are due extra copies of the character xml files being uploaded.
Making choices in the game, reloading and then making different choices should not cause a new version of the story file to upload.

And how do we fix that?

Like others here, I'm far from the 100 files limit, so I'm not sure what's causing the trouble.

Is deleting the character online and re-uploading the recommended route?

[Vedocorban]

dont think so, when you re-uploading character a profile diagnotic will show you all of green stuff, but when you try to update profile, this error is back again.. tried 3 times, no luck

[Snoteye]

CBGB wrote...

Is deleting the character online and re-uploading the recommended route?

It's the only one. There are more details available in other threads on this subject, namely the diagnostics page sticky.

[CBGB]

 This is the only Thread the search function seems to find, but thanks for mentioning the Sticky.

For anyone else with this problem, the Sticky has no significant further information. The best details come from Snoteye, who just posted above, and the end result is the same: you can try deleting the Online save of the character and reload it.

It'd sure help if Bioware posted more information about this and other errors in their FAQs, as they claim.


This isn't correct, as you can read from other posts in this Thread:

Jesse van Herk (BIOWARE) wrote...
error 1005 is ONLY a problem if your total number of files is at or near 100, i.e. nothing new can get uploaded..

and this, while more accurate, doesn't explain what caused the problem or what to do:

Jeff Rousell (BIOWARE) wrote...
We have just changed the wording on this error message to say "Error 1005 - Extra unexpected files uploaded for this character." This should help clear up some of the confusion with that error message.

We do have this information:

Jeff Rousell wrote...
In Most cases the extra file(s) are due extra copies of the character xml files being uploaded.

but it's not clear what would cause such a thing or what do about it. Apparently it isn't due to reloads:

Making choices in the game, reloading and then making different choices should not cause a new version of the story file to upload.

Ophidios wrote...

Snoteye wrote...

wolfman007 wrote...
I,am gating 1005 - Extra unexpected files uploaded for this character to what do i do

First, you read the rest of this thread. That question has been answered several times over in many different places, including this thread.

To be perfectly fair, it has not significantly been explained.

That's true. It's still not explained, nor fully 'solved.' But the best bet appears to be to try these:

• Delete the online persona of your character, then re-upload.
• If that doesn't work, you could try Adaram's method of deleting ALL the online characters and all screenshots.
• Snoteye also suggested confirming the following ports are open: 18081, 80, 443.

[metalfenix]

Now I created a second character, and until level 4 it seemed to be updating well...but it didn't update the last week, so I ran the profile diagnostic, and again, the 1005 problem, agh, second character and second 1005 error I get. So I had to return to the old routine of deleting my character and wait for the re-upload for the update.

I hope that the bioware guys fix this bug someday...and before someone ask, yes, I tried everything suggested in the old 1005 thread (opening ports, disabling firewall, deleting all screenshots and so on...) and nothing, my characters have the same annoying 1005 error.

Modifié par metalfenix, 10 janvier 2010 - 07:12 .

[TriggerHappy64]

I should mention another thing I did that may have corrected this problem. After deleting my online profile I also went to the file folder containing my character information and made sure there were no extraneous files. It turned out that I had screenshots from another character that I never ended up keeping stuck in the screenshots folder for the character that was having the error. I removed anything out of the ordinary and everything was working.