248 réponses à ce sujet

[flixerflax]

This sucks. Once this gets fixed, I'm never logging in again.

[adanedel]

hanibal.gr wrote...

guys i have the solution and it works 10000000% promise so this is what you have to do<br />
<br />
Locate AddIns.xml in "C:/Users/(Username)/Documents/Bioware/Dragon Age/Settings" and edit it using WordPad or any XML editor. Replace all RequiresAuthorization="1" with RequiresAuthorization="0".<br />
<br />
Run the game and check to see if everything worked!<br />
<br />
<br />
if it worked say it here so that the others can see that it worked

-----------------

If i do this i lose my blood dragon armor....

damn it, when Ea/bioware will do something about this stupid DRM?

[xichus]

I'm having the same problem, suddenly. First time ever.

I'm guessing it's a temporary glitch, and will be fixed soon?

[Merilsell]

Umm...never? They are done with Origins and since DA2 is their new (ugly) lovechild don't expect them to fix anything on Origins anymore. Sadly.

I got my saves to work with disconnecting from the internet. I could play all chars without problems then, but this only works if your DLC's had been authorized once, I suppose. If you bought the game new or have reinstalled it....you are officially screwed until the server come back online.

[Polylux]

What the ****, EA, DO SOMETHING ABOUT THIS. We here on the forums are the core of your most loyal fanbase. Most people in this thread have bought DA:Origins, all DLC for it and DA2.

WE ARE THE PEOPLE YOU SHOULD CARE FOR!

DO SOMETHING!

[hwiklfliint]

Had this problem last night - might've been the night before - worked after opening and closing DA:O a few times. Just changed my EA email address and it's not working again, opening the game over and over doesn't seem to be working now, either...

[adanedel]

Why we have any official reply about our problem.... this really sucks, i want so know if its our problem or they problem.
I read that the problems is about bioware servers... but i didnt read anything oficial about it

[Luke Bioware]

Is there something with the servers? I have the service up and running, I still run the game as an administrator (ridiculous, but screw that) and now I can't load my saves all of a suddeN?

Modifié par Luke Bioware, 09 avril 2011 - 10:53 .

[Agordian]

This game is a big pain in the butt! I only had problem with this one… I bought the game on steam and already in day one I had problems with my account and it´s authorizations. Maybe it´s time to go pirate on this one? If I do so I presume that most of the issues with the game will be ended.

I know, it´s wrong of me to suggest a pirate copy of the game. But as I see it, I have the right on my side... I bought a game (Dragon Age Origins - Ultimate Edition) and after that bioware betrayed me... continuously! By this I mean that the server bioware is providing is in my way when I want to play MY game... What right do they have to preventing me to access my account? If they not find a way to provide authority to my account in 99% of the time they need to rethink the web solution they have chosen!!!

(Sorry for my grammar, it´s not my strong part)

[bitfiend]

Just chatted with EA/Bioware tech support:

Sophis: I sincerely regret any difficulties you are experiencing. I have just checked with our update and found that there are some temporary issues with our servers. We are aware of the issue and our engineers are working towards a solution to fix this. Unfortunately, we do not have an ETA for when they will deploy a fix but I hope it should be fix very soon. I need your co-operation and understanding in this matter.

DRM sucks.

[0-RoadKill-0]

HMMMM.. This sucks...

Just reinstalled DAO and DAA ( with all DLC )
started playing the newer ( new to me ) DLC and low and behold i cant play anything.

i tried the RequiresAuthorization=0 and it worked sort of the DLC other camp. didnt work right so i changed it back and now i have no DLC at all..

Oh Well.. so should i buy DA2? was thinking about it but now not to sure...

[Luke Bioware]

I worked my way around their crappy DRM. I bought it; I should be able to play it just as easily as those pirates.

[RaenImrahl]

0-RoadKill-0 wrote...

HMMMM.. This sucks...

Just reinstalled DAO and DAA ( with all DLC )
started playing the newer ( new to me ) DLC and low and behold i cant play anything.

i tried the RequiresAuthorization=0 and it worked sort of the DLC other camp. didnt work right so i changed it back and now i have no DLC at all..

Oh Well.. so should i buy DA2? was thinking about it but now not to sure...

Sadly, since you just reinstalled, the game will need to authorize online once... which can't happen until the server is up, I am afraid. 

As to DA2, I encourage you to check out the appropriate forums... although I also caution that a lot of people are pretty passionate with both their praise and criticism.  You may want to wait until you've played DAO and DAA... DA2 will only go down in price as time goes by.  As far as DA2's DLC... it's handled differently and appears (so far at least)... to avoid the flaws that plague DAO.

RI

p.s.  Wow... that's a lot of initials.  Hope that made sense...

[Ngoctu]

I tried all type of solution

from starting as administrator
then changing the value from 1 to 0
then putting the service on Automatic
and i even followed the instruction on Support page about delete a bunch of file/folder and run the service "net start DAUpdaterSvc" (that is similar to start the service someone advice but with deleting some file first check http://support.ea.co...nauthorized dlc)

NOTHING WORK

it was working till thursday night i noticed friday for the first time my DLC where gone

i contacted the support on line they told me is they server and there is nothing i can do just wait 24-48 hours


oh and btw last night i left the pc on deleted DA:O and reinstalled it too honestly there is only to wait i kind of gave up and came here to play the forum instead

Modifié par Ngoctu, 09 avril 2011 - 05:53 .

[AelinaDA]

So advice from an IT professional, if Tech Support asks you to uninstall and reinstall your game, DON'T DO IT. That's simply a measure of last resort from Tech Support that are basically reading from a script. As long as this issue with the servers persists it will most likely be the cause of all your problems. You should not have to reinstall to fix it.

Of course once this issue is resolved all bets are off

[Zexion21]

This is pathetic. I really don't even care about the DLC's but because the stone prisoner was apparantly a part of my save games I'm not totally unable to play the game unless I start from scratch. Get the damn problem fixed! This is unacceptable.

[KaeLoriel]

I really want to access my save game with DLC on it so I can do landsmeet and slay the archdemon soon, really wanted to import my char into awakening afterwards once it's finished.

This offline servers just gets me me more and more annoying when I can't play a really nice game. =/

[Solo80]

Yeah, same problem here - the servers must have been down over a day now, looking at the posts here. This is incredible from a big-name publisher like EA, and WILL hurt them in the long run if, say, someone tips off the game media.

[animaltested]

Cant load my Awakenings save because it says my DLC is unauthorized. Lovely.

[Luthien_jish]

Oh, I thought I was only one with authorization problem today, but server issue?

EA must make up for this issue. Unfortunately, I can't login support site because of the silly unicode problem.

What a weekend of ill luck!! The character of DAL has lost progress, the saved games of DAO cannot be loaded, and I don't like to play DA2. (sigh)

[Zexion21]

Solo80 wrote...

Yeah, same problem here - the servers must have been down over a day now, looking at the posts here. This is incredible from a big-name publisher like EA, and WILL hurt them in the long run if, say, someone tips off the game media.

I agree. My faith in Bioware has seriously been shaken since the release of Dragon Age 2.

[Bigsmooth155]

Stupid Bioware had to sell out to even dumber EA. Want the old Bioware customer support back. Would have never had to contact Bioware (now dumb EA) to find out servers were down.

[Zexion21]

You can understand this sort of thing with MMO's but you don't expect a single-player rpg game you own to just suddenly stop working on you. It's absoloutly pathetic.

[AelinaDA]

Just bear in mind that EA's Tier 1 support isn't really in a position to help with this issue. It's not really their fault. A supervisor suggests that if you do contact them regarding the current issue you ask to speak to a Tier 3 person from the get go. It will save some time and frustration.

[Jeftah]

So it's a server issue then? I found it really strange that I did not have access to none of my stuff, as soon as I logged in... however thankfully I have all my stuff authorized as long as I stay offline. I can play fully with no problems. Sorry to those that can't play this, Bioware just screwed up big time here.