24 réponses à ce sujet

[Jalmar02]

My computer will often restart mid-game, anywhere from 5 minutes to 3 hours (usually 5 minutes). I've tried using only processors 4-7, updating drivers, etc to no avail. Posting basic info on my system in hopes someone can help.




Processor: Intel® Core™ i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz



Memory: 3062MB RAM
Page File: 1392MB used, 91574MB available



DirectX Version: DirectX 11



Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.090803-2339)



Card name: ATI Radeon HD 4800 Series



Display Memory: 1781 MB
Dedicated Memory: 506 MB
Shared Memory: 1275 MB



atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version: 8.14.0010.0708 (English)
DDI Version: 10.1

[Nwalya42]

What kind of cooling do you have installed in your pc? I found that my computer was hard restarting on a regular basis because my GPU was overheating, and your rig is far more powerful than mine.

[Nwalya42]

It is also entirely possible that the difference in times relates to this. I.e. 3 hours when it started from cold, 5 minutes after the restart.

[Jalmar02]

It only does this with bioware games, nothing else. Just those. I have 3 seperate cooling fans, one for the processor, one for the video card, one general fan.

[Nwalya42]

It depends on how much everything else uses the graphics cards etc. I played Crysis no problem, but played wolfenstien and had restarts every 10-20 mins. Definition of Bioware Games? Curious note: why the 90 GB page file?

[Nwalya42]

And unless those are very high power fans you could have an issue - I have one for CPU, GPU, 2 on the case and 2 internal fans.

Modifié par Nwalya42, 10 décembre 2009 - 07:29 .

[Jalmar02]

NWN 2 specifically is the only other bioware game I play anymore, but I've played blizzard games, etc and none have caused this issue, and yes they are high power. I've checked temps, and they are ok during both NWN2 and DA:O.

[Nwalya42]

Blizzard games arn't exactly high spec at the moment (WoW, Starcraft, Warcraft, Diablo) , where as NWN2 and DA:O are quite hefty (comparitivly) in the graphics. Both games use different engines, so that shouldn't be an issue. I'm also not sure about 8 cores - haven't gone past 4 myself. Could you explain how the restart occurs? Is it just an instant shut down, or does it power down normally etc?

[Jalmar02]

It's an instant shut down with restart start afterwards basically a crash. Also one thing odd, Microsoft Visual C++ 2005 SP1 Redistributable won't install, it tries to install on D: and there is no physical drive there. It says it runs out of room.

[piscikeeper]

right click computer and open properties. advanced system properties from the left pane. startup and recovery settings. uncheck automatic restart.



when it blue screens, write down the error message.

[Jalmar02]

Will do.

[Jalmar02]

No blue screen, my computer just shuts off.

[Jalmar02]

0000000016: 2009-12-10 02:39:40:591 Unable to obtain Color Correction information, dem status: -2

Error Called by: ATI.ACE.CLI.Aspect.DeviceTV.Graphics.Runtime.RT_DeviceTV::Parse processID:01128 threadID:( ) domainName:(CCC.exe ) assemblyName:(CLI.Aspect.DeviceTV.Graphics.Runtime, Version=2.0.3595.17898, Culture=neutral, PublicKeyToken=90ba9c70f846762e)

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[Herethos]

What PSU do you have?

Hmm that error could be gfx driver related. Have you tried newer drivers or rolling back, or perhaps they're corrupt?
Try uninstalling the gfx drivers, reboot into safe mode, run driver sweeper and remove left over files and reg entries.
Reboot and reinstall the drivers or install new ones.
http://www.guru3d.com/category/driversweeper/

Modifié par Herethos, 10 décembre 2009 - 09:06 .

[Jalmar02]

liteon ps-6451-2

+3.3v 20A

+5v 18A

+5v (SB) 2A

-12v 0.3A



+12v (V1) 18.5A

+12v (V2) 18.5A

[Herethos]

Whats the rated wattage on the psu?
Couldn't find any info on the PSU, perhaps look at the sticker on it?

http://educations.ne...calc/index.html
I you run ATI Radeon HD 4800 Series in dual mode you'll need atleast 600W

Modifié par Herethos, 10 décembre 2009 - 09:29 .

[Jalmar02]

it's 450 with a max of 500...but 500 won't last very long. I don't run it in dual mode, the suggested from what I put in was 462, just a bit above where I'm at.

[Jalmar02]

Still, something to consider I suppose.

[Jalmar02]

These are the errors I'm getting when the computer crashes.

0000000022: 2009-12-10 04:02:27:091 Exception : Could not load file or assembly 'CLI.AIB.TutorialInfoCentre.Tutorial.Dashboard' or one of its dependencies. The system cannot find the file specified.



0000000016: 2009-12-10 04:02:21:466 Exception: No value exists with that name.

Exception Called by: ATI.ACE.LOG.Foundation.Implementation.Setting::DeleteRegistryFromUser processID:03916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(LOG.Foundation.Implementation, Version=2.0.3595.17911, Culture=neutral, PublicKeyToken=90ba9c70f846762e)

************************************************************************************************************************

0000000014: 2009-12-10 04:02:21:466 Exception: No value exists with that name.

Exception Called by: ATI.ACE.LOG.Foundation.Implementation.Setting::DeleteRegistryFromUser processID:03916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(LOG.Foundation.Implementation, Version=2.0.3595.17911, Culture=neutral, PublicKeyToken=90ba9c70f846762e)

************************************************************************************************************************

0000000013: 2009-12-10 04:02:21:466 Exception: No value exists with that name.

Exception Called by: ATI.ACE.LOG.Foundation.Implementation.Setting::DeleteRegistryFromUser processID:03916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(LOG.Foundation.Implementation, Version=2.0.3595.17911, Culture=neutral, PublicKeyToken=90ba9c70f846762e)

************************************************************************************************************************

0000000012: 2009-12-10 04:02:21:466 Exception: No value exists with that name.

Exception Called by: ATI.ACE.LOG.Foundation.Implementation.Setting::DeleteRegistryFromUser processID:03916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(LOG.Foundation.Implementation, Version=2.0.3595.17911, Culture=neutral, PublicKeyToken=90ba9c70f846762e)

************************************************************************************************************************

0000000011: 2009-12-10 04:02:21:466 Exception: No value exists with that name.

Exception Called by: ATI.ACE.LOG.Foundation.Implementation.Setting::DeleteRegistryFromUser processID:03916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(LOG.Foundation.Implementation, Version=2.0.3595.17911, Culture=neutral, PublicKeyToken=90ba9c70f846762e)

************************************************************************************************************************

0000000010: 2009-12-10 04:02:21:466 Exception: No value exists with that name.

Exception Called by: ATI.ACE.LOG.Foundation.Implementation.Setting::DeleteRegistryFromUser processID:03916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(LOG.Foundation.Implementation, Version=2.0.3595.17911, Culture=neutral, PublicKeyToken=90ba9c70f846762e)

************************************************************************************************************************

0000000009: 2009-12-10 04:02:21:466 Exception: No value exists with that name.

Exception Called by: ATI.ACE.LOG.Foundation.Implementation.Setting::DeleteRegistryFromUser processID:03916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(LOG.Foundation.Implementation, Version=2.0.3595.17911, Culture=neutral, PublicKeyToken=90ba9c70f846762e)

************************************************************************************************************************

0000000008: 2009-12-10 04:02:20:200 Unable to obtain Color Correction information, dem status: -2

Error Called by: ATI.ACE.CLI.Aspect.DeviceTV.Graphics.Runtime.RT_DeviceTV::Parse processID:03916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(CLI.Aspect.DeviceTV.Graphics.Runtime, Version=2.0.3595.17898, Culture=neutral, PublicKeyToken=90ba9c70f846762e)

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0000000007: 2009-12-10 04:02:19:263 FAILED:ADL_Display_SLSGrid_Caps and return value is: -1

Error Called by: ATI.ACE.CLI.Caste.Graphics.Runtime.RT_GraphicsAdapter_N::CheckSLSSupported processID:03916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(CLI.Caste.Graphics.Runtime, Version=2.0.3595.17822, Culture=neutral, PublicKeyToken=90ba9c70f846762e)

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0000000006: 2009-12-10 04:02:19:263 FAILED:ADL_Display_SLSGrid_Caps and return value is: -1

Error Called by: ATI.ACE.CLI.Caste.Graphics.Runtime.RT_GraphicsAdapter_N::CheckSLSSupported processID:03916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(CLI.Caste.Graphics.Runtime, Version=2.0.3595.17822, Culture=neutral, PublicKeyToken=90ba9c70f846762e)

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0000000005: 2009-12-10 04:02:19:153 FAILED:ADL_Display_DisplayMapConfig_PossibleAddAndRemove is: -8

Error Called by: ATI.ACE.CLI.Caste.Graphics.Runtime.RT_GraphicsCaste_N::GetAddOneRemoveOneDisplayIDList processID:03916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(CLI.Caste.Graphics.Runtime, Version=2.0.3595.17822, Culture=neutral, PublicKeyToken=90ba9c70f846762e)

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0000000004: 2009-12-10 04:02:18:825 FAILED:ADL_Display_SLSGrid_Caps and return value is: -1

Error Called by: ATI.ACE.CLI.Caste.Graphics.Runtime.RT_GraphicsAdapter_N::CheckSLSSupported processID:03916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(CLI.Caste.Graphics.Runtime, Version=2.0.3595.17822, Culture=neutral, PublicKeyToken=90ba9c70f846762e)

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0000000003: 2009-12-10 04:02:18:747 FAILED:ADL_Display_SLSGrid_Caps and return value is: -1

Error Called by: ATI.ACE.CLI.Caste.Graphics.Runtime.RT_GraphicsAdapter_N::CheckSLSSupported processID:03916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(CLI.Caste.Graphics.Runtime, Version=2.0.3595.17822, Culture=neutral, PublicKeyToken=90ba9c70f846762e)

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0000000002: 2009-12-10 04:02:17:888 RT_GC_N

Error Called by: System.RuntimeMethodHandle::_InvokeConstructor processID:03916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089)

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0000000001: 2009-12-10 04:02:10:810 Failed to merge manifest file: C:\\Program Files (x86)\\ATI Technologies\\ATI.ACE\\MOM-InstallProxy\\mom-installproxy.xml with exception: Could not find file 'C:\\Program Files (x86)\\ATI Technologies\\ATI.ACE\\MOM-InstallProxy\\mom-installproxy.xml'.

Error Called by: ATI.ACE.CLI.Foundation.XManifestation::ReadManifest processID:03916 threadID:( ) domainName:(CCC.exe ) assemblyName:(CLI.Foundation.XManifest, Version=2.0.3586.20661, Culture=neutral, PublicKeyToken=90ba9c70f846762e)

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[Tosheroon]

Your PSU is underpowered for that system, specifically the amps on your +12v rails. Both the HD4800 and the i7 processor can draw very high amps at high loads, so upgrading that might be worth it if you have the money to spare. Make sure that the amps on the +12v rails add up to over 60 amps and you should be ok.



Also, the fact that vcredist won't install is very strange. I know that the Catalyst drivers bundle a botched version of redist if you are running a 64-bit OS, so you could try uninstalling any visual C++ redist you have on the PC and then downloading the most recent versions from MS website.

[Jalmar02]

I got the vcredist to install, had to disable my sd, smc drives to do it, then reenabled them. Also, I am currently running the game sans Catalyst, just the driver and that seems to be working fine. I'll update the forum when I know more.

[Jalmar02]

Anyone having issues with an ATI video card might just want to uninstall catalyst...

[whtnyte-raernst]

Jalmar02 wrote...

Anyone having issues with an ATI video card might just want to uninstall catalyst...

I was having similar crash issues only AFTER the latest game patch.
My CCC was 9.10.
I found today on the AMD/ATI site a version 9.11. After I installed that, it's been smooth sailing so far.

[Herethos]

Yeah I'm guessing those errors belong to Catalyst Control Center, I don't have an ATI card myself. But as whtnyte suggested try the 9.11 version.

[whtnyte-raernst]

Okay, here is a detailed description of what I did this morning:

Downloaded Visual C++ 2008

uninstalled all Visual C++ 2005 redistributable files,

installed Visual C++ 2008, then removed all the SDK crap it decided to install also!!!

uninstalled PhysX and downloaded the latest version from Nividia's web site,

reinstall new version of PhysX

Downloaded the ATI 9.11 Catalyst and installed, I just let it update the 9.10, I didn't uninstall 9.10 first.



I have now had the game running nonstop for 11 hours without a crash. There have been a few loading slow downs, nothing major, and they are random, next time it loads, might be seconds.



Here's the real kicker! I have 2 ATI cards in my machine, one is a lower end and runs my big screen TV. I've had music videos running on it all day also!



I'm not saying this is everyone's fix. I'm just telling everyone what I did and the result. If it leads someone to a solution for Nvidia cards, great! Otherwise, if your running ATI, give it a try, you might get the same results )