1 réponse à ce sujet

[Star]

First -- I appreciate the update to the site with troubleshooting info.  I've read the FAQ but haven't seen a solution to the problems I've having.  I've been having problems uploading characters and story information since Thanksgiving.

Issues are as follows: 

(1) server errors occurring while attempting to access my on-line storage.  Refreshing doesn't solve this.
(2) Profile Diagnostics showed error 1005 for two characters (too many uploads).  Deleted the characters but now can't upload them again because the server times out or won't connect.
(3)  Deleted characters show in the diagnostics with error codes 1002 and 1004.  When I refresh, I receive one of two error messages - either server errors while attempting to access on-line storage or that servers timed out.
(4) When I initially login, the server says that my player profile does not exist.

Yep, I'm frustrated.     Anyone have any ideas/solutions?

[Jesse van Herk]

Can you confirm that your firewall/router are allowing ports 80, 443, and 18081 through?    Also, since the errors you are now getting are in-game, you should check the DA tech support forum for solutions as well.

Modifié par Jesse van Herk, 10 décembre 2009 - 07:13 .