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Be careful when speaking with EA support... has anyone else had similar experiences?


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134 réponses à ce sujet

#126
Biotic_Warlock

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I never got such 'helpers'.
3 Customer support usages all successful.

#127
FrOoOstBite

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CaptainTeabag wrote...

SeaJayX wrote...

EA is not only the worst company in America....but also India.


lmao! word Image IPB


I know right 
Image IPB

Modifié par FrOoOstBite, 29 mai 2012 - 01:19 .


#128
thepringle

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I had a similar issue back in June of 2010 trying to get the Medal of Honor demo working. I gave him the code (which wouldn't work) and the emails I had received prior to the chat room, his response was "This is not a valid code" over and over again. After about fifteen minutes he just disconnected.

#129
QCteamkill

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If I'd be answering calls 12 hours a day, at night, in a "barely not third world country" from Americans complaining about BFIII in-game character...

Well I'd look in a mirror and say: "F*** me"

#130
1490

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I've contacted EA support by chat twice and by phone once and I had top-notch service every time. If I had a problem that was fixable, they fixed it super quick and apologized for the problem. This guy just sounds like one a-hole having a bad day; either that or he just had really poor comprehension of the English language.

#131
Crash Okami

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1490 wrote...or he just had really poor comprehension of the English language.

I actually believe that, if his responses were copied and pasted indeed, his use of the language is very poor.

#132
Kick In The Door

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Why would you contact EA? That's a turrible idear.

#133
Liddycoat

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When I contact customer support through phone, I always get 'Steve' from 'Ohio', but 'he' is actually very helpful, despite his horrid 'American' accent.

#134
Variasaber

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Wow. That's very surprising... I only tried the live chat support once, during the PC Online Code error period that kept most of us from playing. There was nothing they could do for me of course, but they were incredibly formal and polite.

#135
Sparrow44

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Kick In The Door wrote...

Why would you contact EA? That's a turrible idear.