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Game Freezing Up - Using Windows Vista 64


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#1
GRX Dragon

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Is anyone else experiencing issues with cutscenes freezing up? 

#2
ryj.706

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i am experiencing problems when I fight the enemy at the scene where you are supposed to light the beacon fire

#3
Sadinar

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No problems at all for me on Vista x64.

#4
alyph

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same here, looks like it freezes everytime it's trying to take screenshots

#5
UziBeatle

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No issues like that at all here. Game is running very smoothly for me. There were a few VERy minor hitches a few hours into the game that had nothing to do with what you guys are posting abouit though. The hitching was not enough to bother me I've seen far worse elsewhere.



I would suggest you post system specs if your having issues like that. Something must be in commen there but you guys fail at providing useful information.



At least post the GPU and CPU and op system info.

bare minimum.



System specs in my sig below .


#6
NightOtter

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I am running Window 7 64 bit. Each time I come to the first instance of the game showing me the Inventory Tutorial text, the pause game comes on and wont let me out of it, no matter how many times I hit the space bar.

#7
TrinaryOuroboros

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My issues are completely random, but only in-game, now apparently one of my saved games is foiled from the constant forcible reboots - basically the video blanks out entirely, sound still goes on in the background, more than likely a video settings problem, I play at 2560x1600 so of course I get the painstick beating for shelling out on the technology, anyway, currently using the following configuration, any advice beyond lowering graphic settings is appreciated:



OS: Vista Ultimate x64

CPU: AMD Phenom 9600 Agena 2.3GHz Socket AM2+ 95W Quad-Core Processor Model HD9600WCGDBOX - Retail

Primary HDD: Western Digital Caviar Black WD1001FALS 1TB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drives -Bare Drive

Secondary HDD's: 2x Western Digital Caviar Blue WD2500AAJS 250GB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive (these are secondary partitions, of which steam games run off one)

Video: 2x DIAMOND Viper 3870PE4512SB Radeon HD 3870 512MB 256-bit GDDR4 PCI Express 2.0 x16 HDCP Ready CrossFire Supported Video Cards (in Crossfire) - Retail

MoBo: MSI K9A2 Platinum AM2+/AM2 AMD 790FX ATX AMD Motherboard - Retail

PSU: Antec TruePower Quattro TPQ-1000 1000W Continuous Power ATX12V / EPS12V SLI Certified CrossFire Ready 80 PLUS BRONZE Certified ... - Retail

RAM: CORSAIR Dominator 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory Model TWIN2X2048-8500C5D - Retail

Case(?): APEVIA X-PLEASURE-BK Black Aluminum ATX Full Tower Computer Case - Retail

#8
TrinaryOuroboros

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Well seems like no matter the video settings, if I load Any save game, within the first 2 seconds of gameplay the video blanks out, sound continues to play for a few seconds - then nothing, dead. So either something drastic has occurred, or this game has forced me to reboot so many times it's corrupted itself...probably getting my money back at this point, I'm so tired of support-less companies.

#9
TrinaryOuroboros

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Sound disabled, video lowest possible, tried rolling ATI Catalyst drivers back, tried using latest, no good at all...total fail, after loading any save game, within like three seconds of play. Hooray!

#10
UziBeatle

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I've been blowing too much time on these forums for the past 2 hours.

I" think I'm noticing a trend, at least in the few times people have bothered to post system specs...



AMD based systems seem to be having more issues than Intel based ones with this game. I see others posting with similar reports of that hitching and long load times, etc... and amd keeps popping up.



Time will tell I suppose.

Did you try cutting down on the cores or disabling some to see if that helps?

I recall having to do that with Age of Conan (early on) with my system here (back when I ran xp) and that solved issues with that game till they came out with later patches to screw up other things.




#11
TrinaryOuroboros

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Hmm, good point, haven't tried disabling the multicore options yet, I remember you're right about Age of Conan, let me see what happens, I'll let you know.

#12
TrinaryOuroboros

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Okay, disabled the multicore, using only CPU0 on my phenom, same exact issue, ironically no loading differences - by all appearances this program only uses one core by default, in 32-bit mode...obviously some curious issues here.

#13
Sheylan

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TrinaryOuroboros wrote...

My issues are completely random, but only in-game, now apparently one of my saved games is foiled from the constant forcible reboots - basically the video blanks out entirely, sound still goes on in the background, more than likely a video settings problem, I play at 2560x1600 so of course I get the painstick beating for shelling out on the technology, anyway, currently using the following configuration, any advice beyond lowering graphic settings is appreciated:

OS: Vista Ultimate x64
CPU: AMD Phenom 9600 Agena 2.3GHz Socket AM2+ 95W Quad-Core Processor Model HD9600WCGDBOX - Retail
Primary HDD: Western Digital Caviar Black WD1001FALS 1TB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drives -Bare Drive
Secondary HDD's: 2x Western Digital Caviar Blue WD2500AAJS 250GB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive (these are secondary partitions, of which steam games run off one)
Video: 2x DIAMOND Viper 3870PE4512SB Radeon HD 3870 512MB 256-bit GDDR4 PCI Express 2.0 x16 HDCP Ready CrossFire Supported Video Cards (in Crossfire) - Retail
MoBo: MSI K9A2 Platinum AM2+/AM2 AMD 790FX ATX AMD Motherboard - Retail
PSU: Antec TruePower Quattro TPQ-1000 1000W Continuous Power ATX12V / EPS12V SLI Certified CrossFire Ready 80 PLUS BRONZE Certified ... - Retail
RAM: CORSAIR Dominator 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory Model TWIN2X2048-8500C5D - Retail
Case(?): APEVIA X-PLEASURE-BK Black Aluminum ATX Full Tower Computer Case - Retail





This sounds like a case of an overheating GPU or something similar. Try turning down your clock settings. (I ran into this problem on my old rig, that fixed it)



Also, the game has been out for less than a full day. I would hold off on calling them support-less. 

Modifié par Sheylan, 04 novembre 2009 - 09:15 .


#14
flem1

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Try vsync.

#15
TrinaryOuroboros

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I have lied, unfortunately, the main save games within Ostagar (i'm using a city male elf rogue) are funky primarily, when I load from a moment I was in the previous zone's shop, it loaded fine, I spun around town for a bit, then talked to the Grey Warden to zone into Ostagar, went through all the cinematics, walked across the bridge, talked to the Wrynn lady to the left of the mages in the fade, and during ending the conversation, poof - same blank screen / etc.



This still is not a perfect ruling out, however, as during the beginning of my game play, while in the starting zone I crashed a good 5-7 times similarly, with nothing really to traceback to.

#16
TrinaryOuroboros

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flem1 wrote...

Try vsync.


Tried VSync - makes no difference for me, in fact I've tried all options, even turning on heavy AA just to see what happens - no good.  The only thing I haven't toyed with [frankly because I'm not sure what they're getting at] is the Launcher's Config page > there's a Muiltirender support option you can disable...not sure what it's going to do so I haven't touched it.

#17
TrinaryOuroboros

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Sheylan wrote...

This sounds like a case of an overheating GPU or something similar. Try turning down your clock settings. (I ran into this problem on my old rig, that fixed it)

Also, the game has been out for less than a full day. I would hold off on calling them support-less. 


I don't OC any of my equipment - am a firm believer in "The hardware Manufacturer knows what they're doing with their own hardware better than anyone else anyway."

The heat does not spike, which actually I expected...see this similar problem happened with the game "Trine" where the screen would blank out, but my GPU's would redline right before the event happened, I had to play the game on the lowest settings possible to beat it.

You're right, I'm only stressing because primarily I love the game, the idea, and everything about it, but the past couple of games ("Left 4 Dead Demo" excluded), which I've purchased through Steam have given me nothing but similar headaches - I just wish development was like it used to be ... release dates should be Release Dates, not [let the public be the guinea pig dates] - look at all the crashing / bugs on this forum ... I find it outrageous.

In either way, I will call them on the phone tomorrow to see if that will glean any more light on the subject.  Chances are that our friend is on the nose about the AMD combo's being a problem and a bug fix will be released eventually...who can blame them anyway, poor AMD is going out of business soon.

:(

#18
TrinaryOuroboros

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alyph wrote...

same here, looks like it freezes everytime it's trying to take screenshots


I missed this one, there is an option if you choose to start the game via Launcher, then Configure it, and if you look carefully there's an option under "Online" to disable "automatic screenshots" - maybe that will help you?

#19
Loneo

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Is your Operating System up to date, meaning have you downloaded and applied ALL updates to it?

#20
Timortis

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I'm having the same problem AMD dual Opteron 2.6 Ghz, Geforce 9800GT, Windows XP 64, 4GB RAM. The screen blanks out after walking around for a while, music continues to play, everything else freezes. Everything is up to date. When it does run, everything runs smoothly, even on high graphic settings. Vsync is on, I've tried different graphic settings and lower resolutions, problem remains.

#21
Unicorns

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ok I"m issues as well. I'm running windows vista Ultimate x64
I click on start new game. selecting either create a new character or one I have already uploaded, the game crashes to desktop. I get the following error:

Problem signature:
Problem Event Name: APPCRASH
Application Name: DAOrigins.exe
Application Version: 1.0.9353.0
Application Timestamp: 4ab251ee
Fault Module Name: DAOrigins.exe
Fault Module Version: 1.0.9353.0
Fault Module Timestamp: 4ab251ee
Exception Code: c0000005
Exception Offset: 0031c275
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

rebooting the system doesn't help.

my system:

Intel® Core™2 Duo CPU T9400 @ 2.53GHz
clock speed: 2528 MHz (no I don't oc) memory: 4gb
video card: NVIDIA GeForce 9600M GT, onboard memory: 512mb current drivers
OS: Microsoft® Windows Vista™ Ultimate 64bit sp2

Modifié par Unicorns, 04 novembre 2009 - 12:01 .


#22
GRX Dragon

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UziBeatle wrote...

No issues like that at all here. Game is running very smoothly for me. There were a few VERy minor hitches a few hours into the game that had nothing to do with what you guys are posting abouit though. The hitching was not enough to bother me I've seen far worse elsewhere.

I would suggest you post system specs if your having issues like that. Something must be in commen there but you guys fail at providing useful information.

At least post the GPU and CPU and op system info.
bare minimum.

System specs in my sig below .


I figured it most likely would be Vista 64 bit compatibility which is why I chose not to release my specs, but since that may not be the case....

Nonetheless, here are my specs.

Gateway FX6801
nVidia GeForce GTX260
2.67ghz Intel Core i7 920
9GB DDR3-SDRAM
1x 750GB HDD
1x 250GB HDD

For that matter, it seems the problem has overall stopped for me, but still occurs periodically it seems. It'll do it whether or not a screenshot is being automated, but I've not tested that out.

Modifié par GRX Dragon, 04 novembre 2009 - 02:29 .


#23
TheRealPengolod

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I have the same issue as OP. It seems to only freeze during cutscenes. Esc through them helps, but I miss the story. Not sure what to do.

#24
Nithrakis Arcanius

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I'm running Vista 64 bit (i7 920, 6GB, GTX 280) and have encountered some freezing and stuttering. A game restart seemed to solve most of my issues. I've also experienced several crashes. Perhaps the game has a memory leak?

Okay, disabled the multicore, using only CPU0 on my phenom, same exact issue, ironically no loading differences - by all appearances this program only uses one core by default, in 32-bit mode...obviously some curious issues here.

BTW, the game is optimized for multicore: http://www.pcgamesha...cores/Practice/

Modifié par Nithrakis Arcanius, 04 novembre 2009 - 02:39 .


#25
SkiTheMadRussian

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I have similar problems to TrinaryOuroboros. Screen shuts off, have to reboot the system. Similar specs, AMD 9850 Quadcore, slightly OCed, 2 4850s, slightly OCed. Only starged to happen once I hit Ostagar, played through the castle just fine.