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you have lost your connection to the mass effect 3 server you must connect again to access online features


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#1
Mochla

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 I have downloaded the new dlc and keep getting this message when trying to connect to multiplayer.  I have exited completely out of Origin and restarted a number of times.  I have also restarted my pc and reconnected back up.  Same issue.  Any ideas?

#2
Locutus0

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I am getting this error/bug/whatever also. I FINALLY connected after nearly an hour of trying to connect to MP. Got into a game, disconnected. Naturally I can't connect again.

Not sure what the issue is here, unless the EA servers are overloaded with people downloading the DLC, which I doubt.

#3
Blkpanthr67

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same here...

#4
VS_Mad_Monkey

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Same here. Tried logging in to the multiplayer immediately upon completing download of the new DLC. The main menu loads normally. When I select multiplayer from the menu, however, it sticks at the load screen for roughly 30-45 seconds before giving me the above message and kicking me back to menu. Restarting the game, origin, or the pc makes no difference.

#5
Blkpanthr67

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^-exact description of what happens to me.

also, if you check for updates, it tries to repatch. checking again repeats this behavior. wash. rinse,repeat.

if i had to guess, id say the patch isnt applying properly.

The system wont let you connect unless you are patched.

Modifié par Blkpanthr67, 30 mai 2012 - 12:20 .


#6
perezrj

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Yep having the same issue, exactly as described, hopefully they will fix it soon.

#7
Mochla

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I had a friend invite me to a match and that got me into the multiplayer game. I saw the new DLC banner upon getting in. Then I exited completely out of ME3 and Origin. Relaunched Origin and was able to login back into ME3 multiplayer successfully. So try this out - it worked for me.

#8
Blkpanthr67

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i finally got it.

try rechecking for updates then wait about 15 minutes after ints done before going in.

#9
AdamWeith

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VS_Mad_Monkey wrote...

Same here. Tried logging in to the
multiplayer immediately upon completing download of the new DLC. The
main menu loads normally. When I select multiplayer from the menu,
however, it sticks at the load screen for roughly 30-45 seconds before
giving me the above message and kicking me back to menu.


I've installed the Rebellion DLC and I have the same problem.

Blkpanthr67 wrote...

i finally got it.

try rechecking for updates then wait about 15 minutes after ints done before going in.

When I try to check for updates I get the message "You must be logged in as an administrator to continue."
This computer only has one account, and of course it is an administrator account.

I downloaded the DLC by starting the download via Origin in-game, and the DLC installed correctly. I'm not sure if patch 1.03 hasn't been installed or if it's just Origin who's making a Rebellion of its own.
My masseffect3.exe is version 1.3.5427.46.

Modifié par AdamWeith, 30 mai 2012 - 01:15 .


#10
Mix-martes86

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Damn EA and damn Origin... this is starting to annoy me.
I first got that Origin DLL thing, fixed it, played 3 matches, then got out for a while.
And 3 hours later, I come back and it's telling me that server communication stuff. It's ridiculous.

#11
Mix-martes86

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AdamWeith wrote...

When I try to check for updates I get the message "You must be logged in as an administrator to continue."
This computer only has one account, and of course it is an administrator account.


Try starting Origin via "Execute as Administrator" option, at the menu that displays by right-clicking Origin's shortcut icon.

Cheers

Modifié par Mix-martes86, 30 mai 2012 - 01:25 .


#12
RamPuppy

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i can get into multiplayer fine, then i get this when going to the store. if i attempt to go back into multiplayer w/o restarting i get hung on a loading screen for an unknown amount of time (I end task). Then re-launch, I can get in, maybe go to the store once or twice, then get booted again - rinse, repeat.

#13
Mix-martes86

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Ah hell, I give up for today, been trying at least 45 minutes to connect.
I'll have to try tomorrow, I expect this will be fixed, 18 hours is plenty of margin.

#14
perezrj

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Blkpanthr67 wrote...

i finally got it.

try rechecking for updates then wait about 15 minutes after ints done before going in.


I went ahead and tried this, I re-downloaded/installed the patch (by going into origin and checking for updates), and I was able to get into MP ok. Played a few matches and then I closed the game to post this. Will try to get back in later if I cant will post again. Hopefully this helps someone.

#15
AlistairsGirl

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Mix-martes86 wrote...

AdamWeith wrote...

When I try to check for updates I get the message "You must be logged in as an administrator to continue."
This computer only has one account, and of course it is an administrator account.


Try starting Origin via "Execute as Administrator" option, at the menu that displays by right-clicking Origin's shortcut icon.

Cheers



This happened to me.  Talk about frustrating.  I tried 'run as admin', but that didn't work.  Restarted computer etc.. but still nothing.  In the end I just cancelled the download so I could play.  But now when I play I dc every game I do. 

Why can't things just work like they're supposed too? >.<

#16
emm386

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Having the similar problem, cant enter multiplayer at all. It says that I was disconnected from EA servers and quits to main menu.

#17
argent42

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Able to connect and play mostly, however will something disconnect at random times

#18
kcwoo89

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me too :( cant connect.

#19
Jade Elf

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Mochla wrote...

 I have downloaded the new dlc and keep getting this message when trying to connect to multiplayer.  I have exited completely out of Origin and restarted a number of times.  I have also restarted my pc and reconnected back up.  Same issue.  Any ideas?


In my case it started happening before the DLC was released, but after installing the patch. And even if my connection to the game/EA servers stays, my lobby stays empty(I always host). :pinched:

#20
VS_Mad_Monkey

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Finally got my game to load into the multiplayer lobby. I tried several fixes outlined as follows:

1) From Origin, ran "Check for Update." Update not downloaded, but did finalize. Noted that Windows (7 Pro 64bit) required administrator approval prior to finalizing update. Tested Multiplayer: Unsuccessful.

2) Restarted Origin using "run as administrator" and again ran "Check for Update." Update finalized again, but did not require administrator approval. Tested Multiplayer: Unsuccessful.

3) Again from within Origin, ran "Repair Install." Noted that though the process gave a notice of successful completion, I received a DirectX setup error. Tested Multiplayer: Unsuccessful.

4) Went into . . .\\Mass Effect 3\\_Installer\\directx\\redist\\ and deleted all files except for DXSETUP.exe, DSETUP.dll and dsetup32.dll. Then reran "Repair Install" from within Origin. Origin update completed successfully and I did not receive any error messages concerning DirectX. Tested Multiplayer: Unsuccessful.

5) Ran Mass Effect 3 executable directly, using "Run as Administrator" option. Tested Multiplayer: SUCCESSFUL!

6) Exited Mass Effect 3 and reloaded program from within Origin. Tested Multiplayer: Successful.
 
In short, if you're still experiencing this problem, try running step 5 above: use the game's executable from within program files or a desktop shortcut, but right-click on it and select "Run as Administrator." If my experience holds true, you should only need to do this once to fix the problem. Hopefully, you won't have to do all of the update checks and install repairs that I attempted.

#21
Cherrylablue

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had the same issues after getting the new Multiplayer DLC, Run Origin under Administrator and Run a Repair Install on your game, Worked for me =) hope it helps

#22
HowlingSiren

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Have the issue too, both while launching MP and when I'm in MP, when accessing the Store.

#23
Rathseg

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VS_Mad_Monkey wrote...

Finally got my game to load into the multiplayer lobby. I tried several fixes outlined as follows:

1) From Origin, ran "Check for Update." Update not downloaded, but did finalize. Noted that Windows (7 Pro 64bit) required administrator approval prior to finalizing update. Tested Multiplayer: Unsuccessful.

2) Restarted Origin using "run as administrator" and again ran "Check for Update." Update finalized again, but did not require administrator approval. Tested Multiplayer: Unsuccessful.

3) Again from within Origin, ran "Repair Install." Noted that though the process gave a notice of successful completion, I received a DirectX setup error. Tested Multiplayer: Unsuccessful.

4) Went into . . .Mass Effect 3_Installerdirectxredist and deleted all files except for DXSETUP.exe, DSETUP.dll and dsetup32.dll. Then reran "Repair Install" from within Origin. Origin update completed successfully and I did not receive any error messages concerning DirectX. Tested Multiplayer: Unsuccessful.

5) Ran Mass Effect 3 executable directly, using "Run as Administrator" option. Tested Multiplayer: SUCCESSFUL!

6) Exited Mass Effect 3 and reloaded program from within Origin. Tested Multiplayer: Successful.
 
In short, if you're still experiencing this problem, try running step 5 above: use the game's executable from within program files or a desktop shortcut, but right-click on it and select "Run as Administrator." If my experience holds true, you should only need to do this once to fix the problem. Hopefully, you won't have to do all of the update checks and install repairs that I attempted.


Same problem here.  I tried everything listed above except the DX part since I didn't get that error, but still no luck.  I guess my next attempt will be to uinstall the game and reinstall. =/

#24
CSKA_ArmyMan

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Same problem. Yesterday played normally (after patch installation)

#25
Greyze2k

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Same here.. after the update, can't play at all..

Tried running as admin, no avail.

ANNOYED :(