19 réponses à ce sujet

[Saik0tic]

I've downloaded the new DLC, but for some reason ME3 says I have to update the game. When it tries to update it just get stuck at the Preparing... status. I've restarted Origin, my computer, and everything else.

[ElricVIII_Melnibone]

i also am having problems. Same as OP, after DLC Origins wants me to update ME3. After downloading update states 'You must be logged in as an administrator to continue'
I am logged in as an administrator.

[Vigilante1024]

My ME3 update is stuck in the "paused" state. If I try to force it to resume, I receive this delightful message:

"An unexpected error has occurred. Please try again in a few moments. Error: 123"

I suppose I'd really be upset if it was an expected error instead.

[Vigilante1024]

Solved my Error 123 problem (thanks to a post I found regarding exactly the same issue with Battlefield 3 - way to go EA). The following file needs to have its read-only flag cleared:
C:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\Support\\EA Help\\en-us\\Electronic_Arts_Technical_Support.glo

[angryayu]

Vigilante1024 wrote...

Solved my Error 123 problem (thanks to a post I found regarding exactly the same issue with Battlefield 3 - way to go EA). The following file needs to have its read-only flag cleared:
C:Program Files (x86)Origin GamesMass Effect 3SupportEA Helpen-usElectronic_Arts_Technical_Support.glo

Thank You Vigilante1024 that fixed it for me. 0kb file so much fail...

[Saik0tic]

I get the "Mass Effect 3 servers are not unavailable." when I try to play without the update. I tried clearing the 0kb file from read only, but it was already unchecked.

[Platopys]

Saik0tic wrote...

I get the "Mass Effect 3 servers are not unavailable." when I try to play without the update. I tried clearing the 0kb file from read only, but it was already unchecked.

you shuld try to delete this file
and updating directx from Mass Effect 3\\__Installer\\directx\\redist folder

something of it helped me to fix this problem

[Saik0tic]

I also cant seem to do an Uninstall or Repair Install. Origin just stays blank. I think the DLC broke the installation somehow. Was I suppose to update ME3, then download the DLC?

Need some official help, live chat support just keeps telling me to do a repair install. WHICH DOES NOT EVEN WORK.

PS: I tried the suggestion on top does not work either.

[Platopys]

Saik0tic wrote...

I also cant seem to do an Uninstall or Repair Install. Origin just stays blank. I think the DLC broke the installation somehow. Was I suppose to update ME3, then download the DLC?

Need some official help, live chat support just keeps telling me to do a repair install. WHICH DOES NOT EVEN WORK.

PS: I tried the suggestion on top does not work either.

man, do repair install in origin, not in windows "programs and features"

[Saik0tic]

That's what I did of course. The game works fine, but it's still version 1.02. Origin cannot seem to download the patch at all. Just stuck at preparing, or Checking for updates.

[Saodade]

Also maybe it was because there were a huge lot of people trying to dl at the same time ?
I figure it is like a water pipe more you connect other pipe on the lower the debit will drop since less water in?

Cause  yesterday I  got this   impression  the   installation  was stuck and   when I decided to restart my computer  it   marked   ready lol

Modifié par Saodade, 30 mai 2012 - 06:42 .

[SikZone]

angryayu wrote...

Vigilante1024 wrote...

Solved my Error 123 problem (thanks to a post I found regarding exactly the same issue with Battlefield 3 - way to go EA). The following file needs to have its read-only flag cleared:
C:Program Files (x86)Origin GamesMass Effect 3SupportEA Helpen-usElectronic_Arts_Technical_Support.glo

Thank You Vigilante1024 that fixed it for me. 0kb file so much fail...

Worked for me too <3

[snarf001]

I accidently hidden the file .glo and now can't find it to make that adjustment. Does anyone know how to retrieve it?

[Stormsworder]

I'm having this error with the "must be logged in as administrator" problem. Had it since last night and I can't get my game updated now to play it. I was REALLY looking forward to killing things after an international flight, too. Accursed Origin

[CrazyManimalR]

checked the file, its not read only, disabled my firewall and restarted my computer, still not working

[Vigilante1024]

Prior to finding the post about the read-only file, I was using Process Monitor (www.sysinternals.com) to see what Origin was doing when the update failed. It's kind of tricky to use, but would have led me to the same solution. You might want to see where you can get with it.

Hint: filter to include Origin.exe, or you'll get a few million entries real quick.

[Vigilante1024]

snarf001 wrote...

I accidently hidden the file .glo and now can't find it to make that adjustment. Does anyone know how to retrieve it?

From the explorer window, either Organize > Folder and Search Options, or Tools > Folder Options, depending on your version of Windows and theme. View tab, choose "Show hidden files and folders."

[zeDoktorFaust]

wrong post, sorry.

Modifié par zeDoktorFaust, 31 mai 2012 - 11:48 .

[merttol]

Vigilante1024 wrote...

Solved my Error 123 problem (thanks to a post I found regarding exactly the same issue with Battlefield 3 - way to go EA). The following file needs to have its read-only flag cleared:
C:Program Files (x86)Origin GamesMass Effect 3SupportEA Helpen-usElectronic_Arts_Technical_Support.glo

That worked for me too. I tried lots of things but never thought this could be a solution, so funny... With Origin you must always do some tricky install, never easy... I also spoke with Origin live chat and let them know this solution because I heard lots of people have same issue about patch installing...

Anyway, thank you very much.

[Mariel800]

That file isn't Read Only for me, and Origin's been "checking for updates" for ME3 for about half an hour now...