27 réponses à ce sujet

[Saik0tic]

For some reason Origin will not update ME3. All it does is get stuck at Preparing, or Checking for Updates.

Repairing the installation also does not work. I do have the new DLC, but ME3 will not update from 1.02 to 1.03.

Anyone have this issue?

[CasperGS]

similar but i have other issues included n i feel that the chat help thing from EA may have made it slightly worse now

this is my thread of it

Modifié par CasperGS, 30 mai 2012 - 12:48 .

[Saik0tic]

Yeah, i just came back from live chat lol

Kushneet:
Thanks for contacting EA Help! My name is Kushneet how may I help you?

you:
i cannot update mass effect 3

Kushneet:
are you here

you:
i cannot update mass effect 3 for pc

Kushneet:
Since I am not getting any response,so I have to end this chat session.

Kushneet:
If you need help with anything else, please feel free to contact us anytime!
The chat session has ended. Please contact us again if you need further help.

[CasperGS]

wow......

bad connection? XD

[N172]

The reason might be some pointless* PhysX-Update Origin tries to install along with 1.03.
I ended up getting Error-Messages telling me PhysX-Installation failed or that i need to be logged on as administrator (which does obviously not solve the problem) or even just nothing (like you guys).

Managed to get 1.03 and rebellion installed by reinstalling ME3, but those errors still occur every time i start origin, with the result that it sometimes tells me that ME3 is not installed.

*since the game works without it

Modifié par N172, 30 mai 2012 - 01:10 .

[CasperGS]

i really detest game browsers such as origin. steam i still hate but origin is the worst because i have found so many problems with it. steam is easier for me and hasn't been a problem at all. If a browser fails than you can't play your god dam game. it just creates more places for problems

[Saik0tic]

Can bioware or EA just release a manual patch to download!

[CasperGS]

Saik0tic wrote...

Can bioware or EA just release a manual patch to download!

+1

[CasperGS]

fixed for me...

I turned off my UAC and firewalls. had to restart my pc and it finally installed the game and all the dlc

[Fredvdp]

I thought they said patch 1.03 comes out on Thursday.

Edit: Oh, I see that was the release date for consoles.

Modifié par Fredvdp, 30 mai 2012 - 02:09 .

[Captain_Obvious_au]

DON'T UPDATE!

Patch 1.03 fixes nothing and actually introduces whole new problems, be glad you don't have it.

[Sarah_SR2]

All this kind of stuff makes me worry about doing any type of updating for this game. I'm tempted to just forget the extended cut update and stick with the version I've got because it works. I got the latest Origin update yesterday and held my breath whilst it installed. Based on all the threads kicking round here at the moment about the latest game patch I'm not going anywhere near it.

[Saik0tic]

Well I kinda have to update, because multiplayer is kinda empty. Here is what mine looks like.



As you can see it just stays like that.

[N172]

Click on that down-arrow on the left, its actually a button.

[Saik0tic]

i know that, but still nothing happens. Resume Download, Download Now, All those options will not work.

[Saik0tic]

Also it looks like it's a Origin issue. because I cannot update battlefield 3, or any other games i have

[snarf001]

Origin is the biggest steaming pile of poo I have ever encountered.

[Vigilante1024]

Check the other thread on this topic for possible solutions: http://social.biowar.../index/12308205

[Saik0tic]

This is wierd. I can download games I just ordered. However I cannot update the games. WTF!

[Saik0tic]

I'm gunna go ape ****, I just uninstalled the game hopeing to redownload all 10GB+ of it. Now origin refuses to download it. It looks like BF3, and ME3 download servers are offline.

[Saik0tic]

UPDATE: I can download Battlefield 2, and Battlefield Bad Company 2 just fine. However Mass Effect 3 and Battlefield 3 will not update or download at all. WTF is going on?

Tried it on 2 different computers. SAME  RESULTS. This is not on my side. This is on EA/Origin's Side.

Modifié par Saik0tic, 31 mai 2012 - 03:14 .

[domkchan]

Found this on another forum - worked for me! Jeez this was a stupid error.

[*]

this error is happening to many users because the Origin is trying to read a file marked as read-only and is failing.

try go to:
Origin Games\\Battlefield 3\\Support\\EA Help\\en-us

Look
for files like "Electronic_Arts_Technical_Support.***"( in special
Electronic_Arts_Technical_Support.glo) is marked as read Only, if marked
remove mark or renamed file


if this does not solve the problem try:

Step 1. Go to folder: “C:\\ProgramData\\Origin\\Logs” and delete any existing log files there.
Step 2. Run Origin and Log in and update the BF3.
Step 3. Open the Origin Logs folder once more and collect Origin log files from the folder “C:\\ProgramData\\Origin\\Logs”


search for line

"SetError 123" or "error 123state"

and post here the lines written in red letters


Good Luck!

if the problem is Fixed report Result!
Tanks!

[Saik0tic]

1341 [May 31 08:49:40.727] Event Core::CoreDownloadJob_Abstract OpenConnectionWithServer [4256] OpenConnectionWithServer - Opening connection to server.
1342 [May 31 08:49:40.727] Event Core::CoreDownloadJob_Abstract OpenConnectionWithServer [4256] URL: "http://ams.akamai.cd...w_20120424.zip"
1343 [May 31 08:50:05.608] Error Core::CoreDownloadJob_Abstract OpenConnectionWithServer [144] OpenConnectionWithServer - Error sending request. 6 - "Request timed out"
1344 [May 31 08:50:05.608] Error Core::CoreDownloadJob_Abstract SetJobErrorPrivate [144] AbstractJob::SetError 20003, 6, OpenConnectionWithServer - Error sending request., source\\CoreDownloadJob_Abstract.cpp, 793
1345 [May 31 08:50:05.719] Error Core::CoreDownloadJob_Abstract Tick [144] Job:"XXXXXXXXXXXXXXXXX:;71338" is in error with code=20003 os=6
1346 [May 31 08:50:05.719] Error Core::CoreDownloadJob_Abstract HandleDownloadErrors [144] Job is in OS error 6 state
1347 [May 31 08:50:05.719] Error Core::CoreDownloadJob_Abstract HandleDownloadErrors [144] Download error 20003 (OS: 6)

[Vigilante1024]

Looks like you're the latest victim of a known issue with Origin's use of the Akamai CDN. And by known issue I mean since day 1.

Take a look at the second post in this thread: http://forum.ea.com/...st/7664807.page

[BongMong]

I downloaded the patch and it installed (Windows' game explorer shows ME3 as being v1.03). Thing is, if I check for updates now it reinstalls the patch every time, without downloading it again. Not a big issue, but...

This means the patch 1.03 install file is still hanging around on my PC somewhere. If I can find it I can put it online for you guys to download and install.

Any ideas where it might be stored on my PC or what file I should be hunting for?