EA Support Question:
=======================
Aloha EA/DA Staff,
First off, I'd like to say that the game is
fantastic and the game play/storyline is excellent - great job on it;
however, I'm stuck in a predicament that I can't get out of. I'm
currently in the Dalish Forest Ruins and was trying to find the key to
the double doors. It's the first door/key combination that I've
encountered in the ruins, so I'm guessing it's the first (and maybe the
only) key door. The problem that I encountered was that on my way down
one of the many hallways I needed to work my way through to get the
key, it teleported me to the room with the ghost woman (without the
key). Upon killing the shades and finding it odd that I got teleported,
I figured it was just part of the game, I decided to save and walk over
to the double doors (the only way out) and low and behold, I get the
message: Key Required. The problem, as you probably already figured
out, is that since I got bug teleported to this room, I don't have the
key to get out of this room.
I've put in over 15 hours into the
game and would love to continue the game, but there's no way out and I
saved over my only manually saved game block. Also, the auto-save
occurred as I walked up to the double doors, so I couldn't reload from
an auto-save either. Any help you could provide would be greatly
appreciated. I'd suggest a anti-stuck/dungeon escape feature or ability
that could be downloaded via a patch from the PS3.
This may also
occur on the other platforms as well, so I'd suggest a baseline patch
release across all platforms. If there is any way that I can help,
please let me know. Please realize that I'm confined to this small
little room, so there may not be much I can actually do. I'll be
actively checking/responding to this support ticket. Thanks in advance
to any help provided.
Mahalo,
Jordan Parsons
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EA Response:
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Hi Jordon,
Thank you for contacting EA Online Support.
I
apologize for the inconvenience caused to you. The issue you are facing
looks to be related to gameplay mechanics, we are sorry but we are
customer support and we don't have in-depth gameplay knowledge. We can
only assist with issues related to the game itself. We would suggest
you to post this issue on our forums, so that other players can help
you with this. Official forums for Dragon Age : Origins can be located
at the below given link: -
http://social.bioware.com/
If
there is anything else, we may assist you with, please contact us
again. For any further questions or concern, you may visit our
extensive knowledge base online at http://support.ea.com.
Thank you,
EA Rep Andre
EA Online Support
=============
Modifié par Element5541, 14 décembre 2009 - 03:31 .





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