343 réponses à ce sujet

[BlazingZephyr]

kumquats wrote...

BlazingZephyr wrote...

Language IS on English... I see no reason I can't get a hold of support...

Hm that's the only thing I changed the last time it happened, maybe another browser?

No, after hours of refreshing, it randomly decided to work. Now I have to wait "3 minutes" (been 14).

[kumquats]

BlazingZephyr wrote...

kumquats wrote...

BlazingZephyr wrote...

Language IS on English... I see no reason I can't get a hold of support...

Hm that's the only thing I changed the last time it happened, maybe another browser?

No, after hours of refreshing, it randomly decided to work. Now I have to wait "3 minutes" (been 14).

Ah good luck, I hope you don't get the eagle for all that work xD

[Davorulez01]

Looks like I'll be missing out on ANOTHER commendation pack this time no thanks to the server f*** up, well it's a good thing the PSPs have been paying up the goods then.

[vware]

Davorulez01 wrote...

Looks like I'll be missing out on ANOTHER commendation pack this time no thanks to the server f*** up, well it's a good thing the PSPs have been paying up the goods then.

Contact EA Help. they have helped me on 2 occasions to still get my commenation pack. Also with this operation. Just go via ntact EA live chat.

Modifié par vware, 31 mai 2012 - 08:28 .

[vware]

Also N7 crusader II

[Ogamokaiderno]

Contacted EA Live chat support. Waited for like 10 mins
And now im a proud owner of a Valiant V, 5 valiants on a row. heads will roll

Thank you Nikunj.

[HalfEvilHomer]

completed it also and only got the victory pack, tried contacting EA support but only option available is email and that doesn't work. I guess ill try later on! on Xbox btw

[SaNgGoLd]

guys i still cant get hold of live support hasnt been online for me for 5 hours now can someone give them my origin ID and tell them that i cant get ahold of live support or ask them to grant me it? I'll be very grateful.

[KuddlyKalli]

Just got my comm pack after emailing them 5 mins ago. Note that I had to go to the EA help site on Internet Explorer because I couldn't get it working on Firefox v12. Those of you having trouble should try it. Good luck!

PS: got a Hurricane II, /cry

[SaNgGoLd]

KuddlyKalli wrote...

Just got my comm pack after emailing them 5 mins ago. Note that I had to go to the EA help site on Internet Explorer because I couldn't get it working on Firefox v12. Those of you having trouble should try it. Good luck!

PS: got a Hurricane II, /cry

I've tried on both browsers, everything is blocked out for me.

[BlazingZephyr]

kumquats wrote...

BlazingZephyr wrote...

kumquats wrote...

BlazingZephyr wrote...

Language IS on English... I see no reason I can't get a hold of support...

Hm that's the only thing I changed the last time it happened, maybe another browser?

No, after hours of refreshing, it randomly decided to work. Now I have to wait "3 minutes" (been 14).

Ah good luck, I hope you don't get the eagle for all that work xD

No, I have to redo everything because my modem decided to reset... *sigh*

[BlazingZephyr]

Nevermind... after all that BS, and the new update, I have it. Got the Crusader.

[Transairion]

Thanks to Avneesh (probably spelt that wrong) from Live Chat, I recieved another Valiant. I like.

For those having trouble, try the contact us page with the three options "filled in" and try Live Chat, if available.

If you only have "Email us" coming up, try scrolling down to the country selector at the bottom of the page and changing it to USA, if you aren't already there. I was in Australia and had no Live Chat option, but changing to USA made it appear and it took about 15 minutes total to get connected to a chat, then have the problem solved. They'll just add the Pack manually if you explain you didn't recieve it (Operation Shieldwall) and you believe you did what you're meant to.

They'll ask for you email or Origin ID :3

Modifié par Transairion, 31 mai 2012 - 09:26 .

[The Shadow Broker]

Dont have it yet :s 6-7 hours since i recived victory pack, and yes i promoted 3 saturday

[Enraged Lodu]

Thanks for the tip Transairion

[brskeen]

Quackjack wrote...

Ankarah wrote...

thought xbox peeps got theirs some hours ago,

We all did

Not all of us did. I logged onto XBL this morning and it didn't show in the store. I got my Victory pack but the Commendation pack wasn't there and I did promote three characters during the operation. At this point, I don't know whether to simply wait or who I would ask about it.

Edit: Sorry, went back a page or two and saw the suggestions. Connecting to live help doesn't seem to work, but if my luck is no better than with the PSPs that I've been buying then I'm not really missing anything. It'd be a character that I already have or another Graal Spike Thrower.

Modifié par brskeen, 31 mai 2012 - 10:45 .

[naturalnapalm]

Did not get mine either, going to call 1-866-543-5435 for those that promoted the 3 characters and still waiting on their Commendation packs...

[LordHuffnPuff]

I'm still waiting on mine as well, for what it's worth.

[Knubbsal]

I mailed US support this time instead of using live chat (that always worked within a few minutes too), and got a response within 20 minutes. So if you don't feel like talking, just mail. Don't forget to tell them what your Origin account is.

[Aethyl]

Didn't get it as well.

Contacted support by email.

Got it.

Redeemed it.

Lost connection.

Lost everything I unlocked so far.

...

Edit : all is back, phew. -.-

Modifié par Aethyl, 31 mai 2012 - 11:18 .

[The Shadow Broker]

The Shadow Broker wrote...

Dont have it yet :s 6-7 hours since i recived victory pack, and yes i promoted 3 saturday

Wth 13-14 h since victory and no commendation yet

[Chris Priestly]

The Commendation Pack grants have all gone out.

If anyone has not got their Commendation Pack, please contact Game Support and they will assist you.

[Arak0n]

Fantastic. I can't even log into the help site, since "the service is temporarily not available". Which means I don't even get the email link, let alone chat or whatever. So without being logged in AND their service being down due to their own inability, I can't contact them at all, period. What a fantastic "service".

[o Revan x]

Chris Priestly wrote...

The Commendation Pack grants have all gone out.

If anyone has not got their Commendation Pack, please contact Game Support and they will assist you.

Didn't receive mine. Mailed support. Had no problem before. This sucks..

[zerozen00]

To everyone who is still missing the ComPack, follow this guide:
How to contact EA Support and receive your Commendation Pack.
Hope it helps.

/zen