You must start typing Mass Effect in the box, and the options will gradually become available.
I'm gonna add this to the post above.
/zen
I didn't get my Commendation Pack. Where do I go to whine?.
Débuté par
Rodia Driftwood
, mai 31 2012 07:59
Retour en haut
#127
Posté 31 mai 2012 - 02:41
Chemical_Jordan
-
- Members
- 127 messages
I hadn't got my commendation pack yet either, so thanks to the people who posted how to contact EA support.
I guess I'm really just posting here to say I was another person who didn't automatically receive the pack. If it really was as big a portion of players who had this issue as this thread makes it seem, then hopefully Bioware will look into improving it.
I guess I'm really just posting here to say I was another person who didn't automatically receive the pack. If it really was as big a portion of players who had this issue as this thread makes it seem, then hopefully Bioware will look into improving it.
#128
Posté 31 mai 2012 - 02:43
Moonphos87
-
- Members
- 896 messages
Oh~~~ Thanks to the helpful community here for advice, I've used the live chat, and gotten my Commendation Pack.
...Crusader I... Haha, my first legit N7 gun =D
Live chat is really fast and helpful!
...Crusader I... Haha, my first legit N7 gun =D
Live chat is really fast and helpful!
#129
Posté 31 mai 2012 - 02:45
RomanowRomanow
-
- Members
- 753 messages
Sypha Darkke wrote...
I didn't get my Com pack. I have received my packs w/o problem on the other ops. I went to support and live chat. Had my pack within 60 sec and the agent was super nice and helpful. Bioware has its faults but I applaud them for their effort. I think the problems are coming from the fact that the operation time frame was changed post event. FMI how many people that didn't get thier pack finished after the original end date vs during the extended window ?
definitely not me, when the operation started and i saw the operation screen 2am saturday in poland, i immediately promoted 5 characters, then gradually 5 more
#130
Posté 31 mai 2012 - 02:45
FearTheReaper94
-
- Members
- 79 messages
zerozen00 wrote...
You must start typing Mass Effect in the box, and the options will gradually become available.
I'm gonna add this to the post above.
/zen
No options are becoming available.
#131
Posté 31 mai 2012 - 02:45
Apl_Juice
-
- Members
- 1 300 messages
The Help options are still grayed out for me.
#132
Posté 31 mai 2012 - 02:47
DCko
-
- Members
- 180 messages
Apl_J wrote...
The Help options are still grayed out for me.
Really? I just talked to them now via Live Chat and he went ahead and added the commendation pack to my account.
#133
Posté 31 mai 2012 - 02:48
zerozen00
-
- Members
- 1 323 messages
You're welcome. Please try to follow my guide so I know it works.Chemical_Jordan wrote...
I hadn't got my commendation pack yet either, so thanks to the people who posted how to contact EA support.
I guess I'm really just posting here to say I was another person who didn't automatically receive the pack. If it really was as big a portion of players who had this issue as this thread makes it seem, then hopefully Bioware will look into improving it.
@RomanoRomanow try to follow the linked guide as well and let me know if I have to change something.
I'm gonna place a link to it in every post of mine from now on in this thread.
/zen
Modifié par zerozen00, 31 mai 2012 - 02:48 .
#134
Posté 31 mai 2012 - 02:48
Leland Gaunt
-
- Members
- 2 693 messages
Can't log in to contact EA in the first place... Nice going...
#136
Posté 31 mai 2012 - 02:50
MissMinaethiel
-
- Members
- 1 365 messages
Looks like I'll have to contact them as well, but when I tried to log in it said that this service was unavailable =/ I guess I'll have to try later.
First time having to contact support though xD Call me weird but I feel like this just added to my whole gaming experience.
First time having to contact support though xD Call me weird but I feel like this just added to my whole gaming experience.
#137
Posté 31 mai 2012 - 02:51
zerozen00
-
- Members
- 1 323 messages
Can you tell me what it says exactly?Leland Gaunt wrote...
Can't log in to contact EA in the first place... Nice going...
You're welcome, glad you got it working for you.Apl_J wrote...
Ah. I followed Zen's guide. Thanks
Everyone who can't access the EA Support page, please tell me what happens exactly so I can try to help you as best as I can.
How to contact EA and get the Commendation Pack.
/zen
Modifié par zerozen00, 31 mai 2012 - 02:53 .
#138
Posté 31 mai 2012 - 02:53
TheGorillaTickler
-
- Members
- 27 messages
zerozen00 wrote...
Can you tell me what it says exactly?Leland Gaunt wrote...
Can't log in to contact EA in the first place... Nice going...
How to contact EA and get the Commendation Pack.
/zen
He's probably getting the same message I am when you try to login - 'Sorry, this service is temporary unavailable." - Which is even more insulting, as they couldn't even spell temporarily apparently.
#139
Posté 31 mai 2012 - 02:55
zerozen00
-
- Members
- 1 323 messages
Also, if you see other thread about difficulties in getting Commendation Packs please be sure to help, post a link to the guide: How to contact EA Support and receive your Commendation Pack.
/zen
/zen
#140
Posté 31 mai 2012 - 02:56
Leland Gaunt
-
- Members
- 2 693 messages
TheGorillaTickler wrote...
zerozen00 wrote...
Can you tell me what it says exactly?Leland Gaunt wrote...
Can't log in to contact EA in the first place... Nice going...
How to contact EA and get the Commendation Pack.
/zen
He's probably getting the same message I am when you try to login - 'Sorry, this service is temporary unavailable." - Which is even more insulting, as they couldn't even spell temporarily apparently.
Yes, that is exactly the message I'm getting.
#141
Posté 31 mai 2012 - 02:56
FearTheReaper94
-
- Members
- 79 messages
Chemical_Jordan wrote...
I hadn't got my commendation pack yet either, so thanks to the people who posted how to contact EA support.
I guess I'm really just posting here to say I was another person who didn't automatically receive the pack. If it really was as big a portion of players who had this issue as this thread makes it seem, then hopefully Bioware will look into improving it.
It finally worked! But also i had to enter mass effect in CAPS.
But in any case, yu helped me alot! Thank you.
#143
Posté 31 mai 2012 - 03:02
TheGorillaTickler
-
- Members
- 27 messages
zerozen00 wrote...
Can you tell me what it says exactly?Leland Gaunt wrote...
Can't log in to contact EA in the first place... Nice going...You're welcome, glad you got it working for you.Apl_J wrote...
Ah. I followed Zen's guide. Thanks
Everyone who can't access the EA Support page, please tell me what happens exactly so I can try to help you as best as I can.
How to contact EA and get the Commendation Pack.
/zen
I'm also following your directions; the problem I am having with your guide is after I select Mass Effect 3, I see a place to select my platform, but there isn't a 'category' tab. There is only a 'more' tab, and it doesn't have the Gameplay/In game selection in it.
#144
Posté 31 mai 2012 - 03:02
zerozen00
-
- Members
- 1 323 messages
Can you tell me which platform you are on? PC/PS3/XBOX?
Also, can you tell me what are the options under "More"?
/zen
Also, can you tell me what are the options under "More"?
/zen
Modifié par zerozen00, 31 mai 2012 - 03:03 .
#146
Posté 31 mai 2012 - 03:07
TheGorillaTickler
-
- Members
- 27 messages
Ok, to anyone having problems because you get the "service temporary unavailable' option, you have to create an Origin Master ID first. Not just your EA ID, but the Origin master ID has to be made as well. Once you get that, you will have access to the chat function.
#147
Posté 31 mai 2012 - 03:08
zerozen00
-
- Members
- 1 323 messages
Thanks, I'll add it to the guide.
/zen
/zen
#148
Posté 31 mai 2012 - 03:09
Leland Gaunt
-
- Members
- 2 693 messages
What is that "Master ID"? Do I have to create a new account just to get support?
#149
Posté 31 mai 2012 - 03:09
SGC Reaper SV
-
- Members
- 378 messages
I didn't recieve a comm pack either 
Guess I will be hitting EA up later
Guess I will be hitting EA up later
#150
Posté 31 mai 2012 - 03:10
zerozen00
-
- Members
- 1 323 messages
How do you create an Origin Master ID? I don't remember the process it was so long ago...TheGorillaTickler wrote...
Ok, to anyone having problems because you get the "service temporary unavailable' option, you have to create an Origin Master ID first. Not just your EA ID, but the Origin master ID has to be made as well. Once you get that, you will have access to the chat function.
/zen
