How the hell is this thread still alive? Lol..
I didn't get my Commendation Pack. Where do I go to whine?.
Débuté par
Rodia Driftwood
, mai 31 2012 07:59
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#152
Posté 31 mai 2012 - 03:17
zerozen00
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Bump for great justice.
How to contact EA Support and receive your Commendation Pack.
/zen
How to contact EA Support and receive your Commendation Pack.
/zen
Modifié par zerozen00, 31 mai 2012 - 03:18 .
#153
Posté 31 mai 2012 - 03:18
TheGorillaTickler
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zerozen00 wrote...
How do you create an Origin Master ID? I don't remember the process it was so long ago...TheGorillaTickler wrote...
Ok, to anyone having problems because you get the "service temporary unavailable' option, you have to create an Origin Master ID first. Not just your EA ID, but the Origin master ID has to be made as well. Once you get that, you will have access to the chat function.
/zen
I thought it might have been a problem with my password, so I went to change that, after it was successfully changed, a screen prompted me to create an Origin Master ID since I hadn't done so yet. You have to choose another random name, and then you're good to go.
#154
Posté 31 mai 2012 - 03:19
Uzumaki Solid
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I just received my commendation pack after contacting support through chat. But I got the Eagle II 
Oh well, it's better than receiving nothing :/
Oh well, it's better than receiving nothing :/
#155
Posté 31 mai 2012 - 03:19
Beerfish
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You have to create an origin id even if you are on the xbox?
#156
Posté 31 mai 2012 - 03:19
zerozen00
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Thanks, I'm gonna add it right away.TheGorillaTickler wrote...
zerozen00 wrote...
How do you create an Origin Master ID? I don't remember the process it was so long ago...TheGorillaTickler wrote...
Ok, to anyone having problems because you get the "service temporary unavailable' option, you have to create an Origin Master ID first. Not just your EA ID, but the Origin master ID has to be made as well. Once you get that, you will have access to the chat function.
/zen
I thought it might have been a problem with my password, so I went to change that, after it was successfully changed, a screen prompted me to create an Origin Master ID since I hadn't done so yet. You have to choose another random name, and then you're good to go.
How to contact EA Support and receive your Commendation Pack.
/zen
#157
Posté 31 mai 2012 - 03:20
Leland Gaunt
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What password did you change? Of your BSN account?
#158
Posté 31 mai 2012 - 03:23
SimJoseph7
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I had to contact support also.
It took several attempt to actually get to the "Live Chat" option (stayed greyed out for several attempts) but it finally worked. Strange that this first time I had problems trying to get into Chat.
The person helping me was great. Polite. Articulant. Very pleasant. Fixed the problem right away (they must have been informed ahead of time to the possibiliy of a problem and knew what to expect).
Any how, I got the "N7 Hurricane II". This is exactly what I wanted so I am very happy this time around.
Good luck to all and I hope you get your's looked after as well.
Joseph
It took several attempt to actually get to the "Live Chat" option (stayed greyed out for several attempts) but it finally worked. Strange that this first time I had problems trying to get into Chat.
The person helping me was great. Polite. Articulant. Very pleasant. Fixed the problem right away (they must have been informed ahead of time to the possibiliy of a problem and knew what to expect).
Any how, I got the "N7 Hurricane II". This is exactly what I wanted so I am very happy this time around.
Good luck to all and I hope you get your's looked after as well.
Joseph
#159
Posté 31 mai 2012 - 03:24
TheGorillaTickler
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Leland Gaunt wrote...
What password did you change? Of your BSN account?
Yes. Go to the column on the left, on profile click edit profile information. Then you can see highlighted 'change my password', or something to that effect. From there you change it, and then it prompts for the Origin Master ID if you don't have it already. And yes, it does matter for Xbox apparently, as I am on xbox and had to create one for it. Looks like they're merging EA and origin accounts at some point. Also, Ankur in India is awesome. Got him on live chat. But alas, I was correct, and was trolled with an Eagle 1. Oh well, at least we're solving some of these issues.
#160
Posté 31 mai 2012 - 03:24
zerozen00
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#161
Posté 31 mai 2012 - 03:25
Rodia Driftwood
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Oh, my god. I just realized something very grim about my Commendation Pack issue.
Because my PSN persona is linked to the wrong EA account, it's impossible for me to receive help from Tech Support without changing my Persona, but I've been trying to get that done for while now, and every single time I'm giving my account information to the Tech Guy, he says either my e-mail address is incorrect or my date of birth is incorrect and it's so annoying!.
Good bye, Commendation Packs.
Because my PSN persona is linked to the wrong EA account, it's impossible for me to receive help from Tech Support without changing my Persona, but I've been trying to get that done for while now, and every single time I'm giving my account information to the Tech Guy, he says either my e-mail address is incorrect or my date of birth is incorrect and it's so annoying!.
Good bye, Commendation Packs.
#162
Posté 31 mai 2012 - 03:27
DopedGoat84
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Contact live support, I got my added straight away.. Eagle II 
#163
Posté 31 mai 2012 - 03:29
Phazael
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Yeah my stuff is current and I still get the damn "Temporarily Unavailable" BS when I try and log in. Very frustrating.
#164
Posté 31 mai 2012 - 03:31
zerozen00
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Try to follow TheGorillaTickler's advice.
Bump for great justice: How to contact EA Support and receive your Commendation Pack.
/zen
Bump for great justice: How to contact EA Support and receive your Commendation Pack.
/zen
Modifié par zerozen00, 31 mai 2012 - 03:32 .
#165
Posté 31 mai 2012 - 03:34
MissMinaethiel
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Hm, still can't actually log in =/ guess I'll give up until whenever EA decides to fix their fail log in system...
#166
Posté 31 mai 2012 - 03:46
Buff204wpg
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When I click contact us, it says log in to your account , but nothing happens when clicked .
#167
Posté 31 mai 2012 - 03:49
D.Shepard
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Thanks for the info Zen. However the procedure was not enough for me. Still no reply from EA.zerozen00 wrote...
Try to follow TheGorillaTickler's advice.
Bump for great justice: How to contact EA Support and receive your Commendation Pack.
/zen
Anyway I didn't see the "prize" subcategory but something aobut in game content not appearing/lost.... maybe I was a little irritated when I sent the email....
No answer though...I'll contact local support by phone, at least I can talk with someone and express my disappointment...
#169
Posté 31 mai 2012 - 03:56
D.Shepard
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As I mentioned before I'm the only person ignored by EA...I don't even know why. Bad luck? the dislike my user name/gamertag? (this last one was a joke)zerozen00 wrote...
Sorry to hear that...
/zen
#170
Posté 31 mai 2012 - 04:08
keginkc
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I've had to contact support twice, once after the initial event, and then again today. Both times it has been a quick and easy resolution.
However....
...
Both times resulted in an Eagle.
However....
...
Both times resulted in an Eagle.
#172
Posté 31 mai 2012 - 04:11
Slojack
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That literally took 5 minutes to get it done. Pack is in. whats in it? no clue, Im at work.
#173
Posté 31 mai 2012 - 04:13
Leland Gaunt
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Thanks for the help zerozen and gorillatickler, it worked out for me, got my Hurricane II now!
#174
Posté 31 mai 2012 - 04:15
zerozen00
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You're welcome, glad to be of help. And welcome to the club (proud Hurricane II owner here).
Bump for great justice: How to contact EA Support and receive your Commendation Pack.
/zen
Bump for great justice: How to contact EA Support and receive your Commendation Pack.
/zen
Modifié par zerozen00, 31 mai 2012 - 04:16 .
#175
Posté 31 mai 2012 - 04:23
o Revan x
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don't have my CP too, from every other op I got it in first wave, contacted support
