There are two characters whom no longer exist (deleted their folders and all) yet they still show up on the list of my characters.
Any way to 'purge' non-existant characters?
Deleted characters still appearing in my diagnostics
Débuté par
Jsmith0730
, déc. 11 2009 01:18
Retour en haut
#2
Posté 11 décembre 2009 - 09:20
Jeff Rousell
-
- BioWare Employees
-
- 656 messages
Making multiple characters with the same name in the game should cause them both to be uploaded and is expected to do that. This won't fix issues with deleting characters or having an existing character upload.
#3
Posté 11 décembre 2009 - 09:25
Jeff Rousell
-
- BioWare Employees
-
- 656 messages
The problem we are having with deleting characters is the on-line storage server that keeps track of the character data is very backed up. So deleting a character or screenshot from the manage characters/screenshots page will always delete from the site and try and delete from the on-line storage server.
The only fix for this right now is persistence. Keep trying to delete a character/screenshot. If it shows up again delete it again. We are working on a fix for this.
The only fix for this right now is persistence. Keep trying to delete a character/screenshot. If it shows up again delete it again. We are working on a fix for this.
#4
Posté 11 décembre 2009 - 09:33
Jeff Rousell
-
- BioWare Employees
-
- 656 messages
rob593 wrote...
Jeff Rousell wrote...
Making multiple characters with the same name in the game should cause them both to be uploaded and is expected to do that. This won't fix issues with deleting characters or having an existing character upload.
The upload process appears to get confused when doing the above and shows the wrong character potrait (IE it will show the potrait of the previous character) Regardless of wether it fixes the problem as it did for me it is not working as you believe it to or as intended.
Thanks for the info. I'll look into this further.
