5 réponses à ce sujet

[Mhorb]

Hi there,

Took a week or so's break from ME3 to chill, come back to find a new pack (woot) and a new problem (boo) i.e. it won't connect at all to the multiplayer servers

'You have lost your connection to the Mass Effect 3 server. You must connect again to access online features of the title"

The fact that i'm connected to the EA server, online via TS/other games etc. doesnt seem to factor into ME3...

Tried updating/repairing etc. to no avail - any ideas?

[terridol]

THIS POST CONCERNS "CANNOT ACCESS MULTIPLAYER WHATSOEVER"

After testing serval methods I have discovered that the root of this problem lies with the files found locally ( My Documents/Bioware/Mass Effect 3) on the user's computer. The .ini and .config files from previous versions are not compatable with the new DLC or patch.

Steps to rectify the issue:
-Open origin and disable cloud storage for Mass Effect 3 and purge the Cloud Data

-Navigate to C:/Users/[YOUR USERNAME]/My Documents/Bioware/Mass Effect 3

-Cut the /Saves/ Folder (To backup your single player progress and profile) and paste it on the Desktop

-Delete the Mass Effect 3 Folder from My Documents/Bioware folder

-Launch Mass Effect 3 ( All required files will be re-written to the My Documents/Bioware/Mass Effect 3 Folder

-Exit the Game then move the /Saves Folder that you pasted to the desktop back into the /My Documents/Bioware/Mass Effect 3 Folder

-Re-enable Cloud Storage( Optional)

-Launch the Game and if/when propmted select to use the local data and delete the Cloud data.

You should now have access to multiplayer and your single player progress should be intact.



EDIT: This does not fix the lag issue with multi-player itself.
tried playing a few rounds and it was almost unplayable , but I was not
DC'ed.

[Trexxor]

The problem is, in order to connect to a friends game, We both have to do the above steps each and every time we attempt to connect to each other.. Which is crap.

[Kazehito]

Tried this on my puter....didnt work. Guess its back to Diablo 3 just when I was thinking on doing some M3 multi again.

[offen4223]

I tried this too and it didn't work. Any other ideas?

[Kazehito]

Hmmm......finally got it to work and it was ridiculously easy in the end. To put shortly, after having done the step in this post, including trying a second time with a computer restart and it didn't work....then I noticed my origin chatt wasn't online and wouldnt go online no matter what I did. So I closed down Origin only and restarted the program...this time making sure the origin chat would go on-line before starting ME3.

This was purely a desperate measure for me, as I was prepared to try anything and I figured it might somehow be Origin itself that was the problem since ME3 itself clearly got the game in contact with the servers on startup. But to my surprise, this showed out to be the problem as once the chat function in Origin managed to get online I could start ME3 multiplayer without no problem whatsoever.

The silly thing in all this, both Origin and ME3 was clearly working and had been connected with EA servers before this.....and the chat was the only thing that wasn't connecting to the EA server.

PS: I had been able to repair, could "buy" & download rebellion, change my account settings and all other
things with Origin before this. Just want to mention that before someone points out my Origin couldnt have been online.

Edit: Wanted to make a slight correction that the Chat wasn't offline as I mentioned earlier now when I have thought of it some more, but rather as if trying to get online and was searching. So might not be necessary to be online...it rather strikes me as if that function was trying so hard to connect that it wouldnt allow me to connect to multiplayer ingame.

Modifié par Kazehito, 13 juin 2012 - 12:38 .