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Blocked from multiplayer: "You have lost your connection to the Mass Effect 3 server."


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#76
Ar-WingPilot

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It's the oddest thing...

It seems that the only way to get the game working on mine is to let it 'lose connection' once, then reconnect and it works fine.

#77
Ar-WingPilot

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EDIT: Sorry. Double posted on me.

Modifié par Ar-WingPilot, 06 juin 2012 - 05:16 .


#78
Catastrophy

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#1. When did it start?
Oh my, I dont remember, weeks ago. Disconnecting in matches mostly until recently: Now this message has become rare during matches (very rare) but it get it frequently after a match in the character screens.
I sometimes hear other people on the mic when searching for lobbies. It's a bit strange and mostly it's a sign I'll be having trouble finding a match. Can it be that somehow bad data on where the game thinks it should connect to, sticks and makes it try and try the bad connection over and over again?

#2. What have you tried to fix it?
Exiting, rebooting, reconnecting to internet and restarting sometimes seem to work.

#3. Do you any DLC installed?
Both (Rebellion, Resurgence) I have.

#4. When was the last time you tried to get into multiplayer?
Yesterday, successfully. Actually I play almost every day.

I recall a couple of days when this completely made it impossible to play MP.

Modifié par dr_random, 06 juin 2012 - 08:10 .


#79
Hermos

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Started ever since I downloaded the new DLC's. Over the past two days its been terrible. I would try to connect, fail, restart the ps3 and try again and after a long time I'd connect. Then I could join a game with no lag issues whatsoever, and on the 10th or 11th wave I get kicked from the server. Extremely frustrating.

I tried to connect my ps3 to my wireless hub via a cable but that hasn't fixed things at all. I turned everything off, turned it back on, etc.

Rebellion and resurgence is installed.

I tried to get into MP yesterday (successfully) and again got kicked at wave 10. Problem is that I do get completely denied from MP but after a couple of tries I can access a game (again only to be kicked on the last few waves).

#80
Mr McKillAlot

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me and my freinds have had this same problem ever since that new patch that was supposed to fix things but made them 10 times worse i never had any problems untill the new update on xbox but now me and my freinds have a hard job connecting we get stuck on the communicating message hopefully they sort this out asap

#81
phoneixxineohp

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#1. When did it start?

Right after I downloaded rebellion and patch 1.03 on may 30, 2012

#2. What have you tried to fix it?

Complete reinstallation of the game.  In the pc tech support forum, a member suggested moving, deleting,or renaming all save game files and the player profile in the mass effect 3 save folder.  I've done that and I was able to get back into multiplayer

#3. Do you any DLC installed?

All of the available dlc. Rebellion, resurgence, back from the ashes.

#4. When was the last time you tried to get into multiplayer?

Sunday June 02, 2012. Didn't attempt a match as I had to fly out to go out of town that afternoon. 

#82
gpost

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#1. When did it start?
Last Night, 6/5

#2. What have you tried to fix it?
I tried quitting to the main menu, then tried exiting out of the game entirely

#3. Do you any DLC installed?
All three - From Ashes, Resurgence, Rebellion

#4. When was the last time you tried to get into multiplayer?
Tried to play this morning, kept not connecting - FINALLY connected, played one game. After one wave into the next, it kicked me again

#83
gpost

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Thomas Abram wrote...

While we are aware of both issues and are investigating both this thread is ONLY to discuss/gather information from those 100% blocked from multiplayer.

1 additional question:

Are you seeing any "lag spikes" or "freezing" before the disconnect?


Yes, I tried to shoot an enemy, the damage did not register and he suddenly disappeared. The game then became lagging for a breif moment and kicked me.

#84
galaxygrunt

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#1: Last night, 3 times in a row, around 12:15 or 12:30am EST. Once during a mission, and twice in the lobby.

#2: Nothing--just re-entered multi-player from the main screen

#3: All DLC installed

#4: I'd been playing all night without issue. In fact, this is the first time I've ever experienced this issue in more than a month of multi-player. Earlier in the evening I did see the vanguard glitch (floating over the battlefield/sunk into the floor) and ran across an invulnerable geth trooper (powers, weapons, melee, cobra missiles....NO effect...zilch...the last remaining enemy on wave 10...had to quit the game).

Modifié par kviksverd, 06 juin 2012 - 02:06 .


#85
jd002200

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1) It started 5/29 after I installed the latest PC patch 1.03 and Rebellion together. After that I could not enter MP at all and received the 'you lost your connection...' message

2) Per tech support I disabled firewall to see if that opened up ports--no effect. I also went into the windows command prompt (per tech support) and entered some commands to reset a winsock directory or something along those lines--no effect. Then I had a friend invite me on 6/1, and I've had no probs since.

3) I have From Ashes, Resurgence, and Rebellion

4) I last connected to MP yesterday with no problem.

Modifié par jd002200, 06 juin 2012 - 04:50 .


#86
AdamWeith

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Just tried multiplayer again tonight, and it finally works! :D

When I clicked Multiplayer in the main menu, I was greeted with the usual loading screen. But instead of showing that screen for 45 seconds and then give me the message
"You have lost your connection to the Mass Effect 3 server. You must connect again to access online features of the title."
,
the game showed me the loading screen for over 2 minutes before I entered the multiplayer section.
And I have played 2 games now without problem.

If it's of any interest, I'll post the information about my former issue below.

Again, note that my issue has been solved and multiplayer works again now.

#1. It started the 30th of May, the day after the Rebellion DLC was released and after I had installed said DLC.
#2. I repaired the installation of ME3, but it didn't help.
#3. Except for Resurgence and Rebellion, no.
#4. I tried getting into multiplayer the 31th of May as well.
That was the last time I had tried multiplayer before today (June 7).

I am positive that I had no part in solving the problem. Whatever you did, BioWare... thank you.
(And let's hope this doesn't happen again! :))

Modifié par AdamWeith, 07 juin 2012 - 06:16 .


#87
AndreyUSSR

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Hello, I'm sorry ... I have a problem!
Today went to the game - the multiplayer is not working!
He writes - extinguish your network pass!
Playing on the PC. Help!

1) problemma started today

2) called in support of the Russian - about problemme they do not know

3) I have From Ashes, Resurgence, and Rebellion

4) I last connected to MP yesterday with no problem.

hanks in advance for your reply

#88
AndreyUSSR

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Thomas Abram wrote...

This is for discussing being blocked for multiplayer 100% of the time, not connectivity.


It is 100% ...
I wrote the above ...

#89
justinblac

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 I've lost connection just about every day.  Last night around midnight and today at 11:20 a.m. just being the most recent.  My Xbox gt is justinblac.  I've got both of the mp dlc installed.  I usually have to wait a few minutes then I can get back in.

BioWare, you really need to implement a credit saving system for when this BS happens.  I got bounced in Wave 11 just now.  I've stopped using consumables since I might not even get  to finish the game and get credits/xp in the first place. I'd say in 50-60% of the games I play someone gets dropped.  It's ridiculous.

I know this thread is supposed to be about persistant problems with connecting, but come on, really?  How many times to my friends and I need to be bounced from this game, losing everything we worked towards for 20-30 min, before you guys fix it?  It's been a while since I played mp on a regular basis, but I don't ever remember having this problem with Halo.

Modifié par justinblac, 07 juin 2012 - 03:32 .


#90
Slojack

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Its happening every night this week. Ive lost 210000+ credits this week and consumables. Always right after you hear 'good job' and see objective completed on wave 10 gold. YOU HAVE BEEN DISCONNECTED FROM THE MASS EFFECT SERVER. YOU MUST CONNECT AGAIN TO ACCESS ONLINE FEATURES OF THE TITLE. Pops up on the screen and I get nothing, yet I always turn 360 off turn it back on hoping that the credits made it. They dont.  I quit for the night after I see this.

Modifié par Slojack, 07 juin 2012 - 04:18 .


#91
ryoldschool

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Slojack wrote...

Its happening every night this week. Ive lost 210000+ credits this week and consumables. Always right after you hear 'good job' and see objective completed on wave 10 gold. YOU HAVE BEEN DISCONNECTED FROM THE MASS EFFECT SERVER. YOU MUST CONNECT AGAIN TO ACCESS ONLINE FEATURES OF THE TITLE. Pops up on the screen and I get nothing, yet I always turn 360 off turn it back on hoping that the credits made it. They dont.  I quit for the night after I see this.


This happens to me about once every two hours of playing ( xbox ).   Was not this way before rebellion dlc.

#92
Islandrockzor

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This happens to me often. 3 times today, more yesterday.
Playing on xbox360, with both From Ashes, Rebellion and Resurgence packs installed.
Started happening 2 or 3 days ago.
I'm not an xbox-hacker, so have not tried to do much to change it.
Last tried multiplayer an hour or two ago.

It tends to happen at wave 9/10/11 on silver or higher, have not seen it happen on bronze yet.
Frustrates me as I use much equipment in my matches, and now don't get credits for replacements. Also kills the experience of managing a full extraction with a team that seemed hopeless.

#93
AndrewVICH

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Well, I fixed my ME3 :)
The fun is that I reinstalled operating system :) But it's too cardinal :)
However, my Windows asked for reinstalling for about 3 months...

#94
Islandrockzor

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After the last one (right now) all my equipment temporarily disappeared (aside from the medigel/rockets/ammopacks/field survival packs) as I could not use ammo powers or anything, I spent too much time in lobby, and got kicked.

#95
Akai Aristotes

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kviksverd wrote...

#1: Last night, 3 times in a row, around 12:15 or 12:30am EST. Once during a mission, and twice in the lobby.

#2: Nothing--just re-entered multi-player from the main screen

#3: All DLC installed

#4: I'd been playing all night without issue. In fact, this is the first time I've ever experienced this issue in more than a month of multi-player. Earlier in the evening I did see the vanguard glitch (floating over the battlefield/sunk into the floor) and ran across an invulnerable geth trooper (powers, weapons, melee, cobra missiles....NO effect...zilch...the last remaining enemy on wave 10...had to quit the game).


Ive been getting that too, I'll fire right though an enemy...normaly thats not a problem but when u fire a missile and that goes strait though a prime standing point blank away from you....

#96
Islandrockzor

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Happened again right now.

Bronze, wave 8, xbox 360.

This bug is making me stay on bronze as anything else will make me waste all my equipment.
Please fix this.

#97
WeAreLegion-

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1) Its always been there
2) restarted PS3 or router, usually works for a couple hours
3) Yes, both, plus the single player DLC
4) Yesterday, when I got that message at 9pm EST I quit for the day

#98
pigunios

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 Is there something done to adres this problem? How long is this joke going to continue? I thought I fixed it thanks to the advice of users. But it still persists. It happens several times per day that I get loss of connection and it is very annoying when it happens during a gold match! It happens mostly when I host a game so I don't even bother host anymore. But it also happens with quick matches.

#99
Tester123

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Hello all, I have found a way to (at least temporarily) fix the issue...I haven't read through all of the above posts, so if I'm redundant, don't get finiky ;)

All I did was delete my ME3 directory from my documents folder, so the multiplayer component of the game was forced to "refresh" from where it was previously. Appearently your multiplayer info is stored in the cloud wether or not you have the cloud setting enabled in origin (which I don't). I recently re-installed ME3 after formatting my hard drive and reinstalling EVERYTHING on my computer due to unrelated issues...I was playing ME3 multiplayer for a while, and just today had this issue come up where I absolutely could not access multiplayer, and got that message all of you are all too familiar with. Scouting the internet, I found this "fix" of sorts, and have now played through a number of missions without misshap. Give it a shot...just backup your single player saves first, and put them back in after you run ME3 once.

#100
TiberiusN7

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1) It's gotten worse this past week and noticeably so today.
2) I have tried logging into and out of Origin, resetting my wireless router, and even shutting down and restarting my computer to fix this ongoing problem.
3) I have all available DLC.
4) I'm trying right now to get into MP, but am repeatedly getting the error message you posted, OP. I have done this four times in a row now after my regular debugging steps. *SP DLC-recognition works just fine.

Modifié par iJody, 13 juillet 2012 - 09:14 .