2 réponses à ce sujet

[Darathril]

So my X360 fried on me, so instead of buying a new xbox, I bought the entire ME series for PC along with all the DLC for ME 1&2 after recieving this email from EA.
 "
Hello Darathril,

Thank you for contacting Electronic Arts.

We
regret to say that we would not be able to change all the DLC from xbox
to PC. Also, we can not transfer all the DLC from PC to xbox. However, I
made one time exception just for you. I added some entitlement ME3
Commendation Pack, From Ashes PC,Reckoner Knight Armor PC of Mass Effect
3 for PC.

Electronic Arts believes in offering exceptional
service to our customers. We explore all the possibilities in doing so.
However, we apologize for the disappointment. Please get back to us in
case of any questions. You may also check out our online assistance here
http://help.ea.com/

Regards,
Prik****
Electronic Arts – World Wide Customer Experience.

So I download all of ME3 for the PC, get it installed and try and claim the Commendation packs they promised to find that they are all expired.  So I contact EA through their live chat and get in an hour conversation how they can't give me the commendation packs after they already told me I could have them, and that Bioware is my only hope.  I asked them how I could contact Bioware and not EA and he said, "post it on the forum."  So please Bioware, please, help me out.  All I am asking for is what EA said I could have.  Your assistance in this would be most appreciated 


P.S. Yes, that really is the name of the EA Customer Service rep, I didn't change that..

[Skullheart]

Didn't you try with a game advisor on the online chat?

[Darathril]

Yes, they said only Bioware can help me, and after I have spent over $400 on all the games and extra points for spector packs, ea is still saying they can't help me, only Bioware