10 réponses à ce sujet

[alarios]

 I'm having a problem recently starting June 6, 2012.  I play for a while then all of a sudden my computer reboots.  When log back on my computer I get an error message.  I never had this problem before because I played it at least 8 times already and I had no problems.  I can play like for 5 to 30 minutes but it is random and happens anywhere.  I have physical disc and got it at Walmart.com.  I have not modified the game in any way.

CPU: AMD Athlon™ 64 Processor 3200+.  Clock Speed: 2000MHz.  Physical Memory: 0.99 GB.  Display Adapter: NVIDIA GeForce 7300 LE.  Driver Version: 285.58  VRAM:  512 MB.  Sound Adapter: C-Media USB Audio Device.  Driver Version: 5.1.2600.5512.  Operating System: Microsoft Windows XP Home Edition SP3.  DirectX Version:  DirectX 9.0c (Mar2009) or later

[Gorath Alpha]

You're SUPPOSED to be having problems caused by your antique, very low quality junk video graphics device. It's probably been fried to a frazzle by the overstress and overheat that it was never designed to handle.

You also have too little main memory for good game playing.

PC MINIMUM System Requirements
OS = Windows XP SP3 / Windows Vista SP1 / Windows 7
Processor = 1.8GHz Intel Core 2 Duo or equivalent AMD CPU
Memory = 1 GB RAM for Windows XP / 2 GB RAM for Windows Vista and Windows 7
Hard Drive = 15 GB
DVD ROM = 1x Speed
Sound Card = DirectX 9.0c compatible
Direct X = DirectX 9.0c August 2008 (included)
Input = Keyboard / Mouse
Video Card = 256 MB (with Pixel Shader 3.0 support). Supported GPU Chips: NVIDIA GeForce 6800 or greater(**); ATI Radeon X1600 Pro or greater. Please note that NVIDIA GeForce G.205, G.210, 310, 7100, 7200, 7300, 7400, 7500, 8100, 8200, 8300, 8400, 9100, 9200, and 9300, also (probably) GT 520/610; ATI Radeon X1300, X1550, HD 2400, 3100, 3200, HD 3450, HD 3470, HD 4200, HD 4250, HD 4350, HD 4380, 4550, and (probably) HD 6370 are below minimum system requirements. Updates to your video and sound card drivers may be required. Intel and S3 video devices are not officially supported in Mass Effect 2.

[SojournerN7]

I'm thinking your PSU is starting to go. I would check your CPU and GPU temperatures as well as CPU, GPU and Memory voltages. Check to make sure your CPU, GPU and case fans are still spinning and the bearings don't sound worn.

Check your current power supply wattage and Max Current Load on the 12V rail. If you can get a spare and see if the problem goes away, great. If it is the PSU for sure, don't go cheap and make sure to buy a quality unit. Also, oversize the amperage of the 12V rail so that you can upgrade that graphics card one day.

Modifié par Sojourner83, 10 juin 2012 - 12:24 .

[Gorath Alpha]

We seem to be having language difficulties as well, here.  It's looking as though our OP is using English as a second language.  We need to know what the error message is, if the PSU isn't faulty, and details off the side label on the power supply, for amperage ratings, plus the brand name and the age of the power supply, in case that is the problem.  The so- poor quality of the video graphics is of secondary importance, unless it's begun failing and drawing an abnormally large current that the PSU cannot maintain. 

Low end parts will do that.  When faced with the overstress and great overheating that comes from forcing them to try to operate so far beyond their designed capability, they will deteriorate. 

Modifié par Gorath Alpha, 13 juin 2012 - 05:41 .

[SojournerN7]

Reading the post, the OP mentions that an error message appears after the computer reboots. Granted, there is not enough information to tell if a Stop Error is involved beforehand. A Stop Error (Or BSOD in layman's terms) can be caused by either a software or hardware issue. Most people seem to think that a Stop Error is the only error related graphics cards.

From the description of the problem, first thing that comes to mind is that an old PSU is failing the rest of the hardware, the core voltage drops, and bios forces a restart if the option is set. It's unbelievable how many people underestimate the need for a quality PSU, especially when upgrading or adding video cards. An 800W supply is not necessarily better than a 650W supply.

From the hardware description OP, your computer appears to be around 7 years old or so, and very likely pre-built. Did you add the graphics card, or is it integrated (on-board) graphics that came with your motherboard?

Know that your 7300 LE is unsupported. It's great that you got it working, unsupported does not mean unplayable. Just keep in mind that you are likely stressing your machine, and an upgrade is about due.

[alarios]

I got my computer from my brother and another one of my brother built it from buying parts to build it for my other brother who gave it to me. The error message is a "send or don't send to Microsoft" kind of message that the computer has recovered from a serious problem or something like that. My brother put the graphics card in when he built it. I have a 420W power supply now but before that I had a 450W. I upgraded my graphics card drivers when I started to play Dragon Age: Origins Ultimate Edition.

[SojournerN7]

Okay, so the error message post-reboot is not so important. When your computer reboots, does it just directly reboot, or do you seen a blue screen with text flash up for a second before it reboots?

Has it happened recently while playing Dragon Age Origins or other games at all? Do you know if your PSU 12V rail is rated for a minimum of 15A? How long ago did you switch to the 420W?

[alarios]

It just directly reboots. It hasn't happen in Dragon Age Origins or any other games. I made a mistake while posting because my power supply is actually 430W not 420W. I changed to 430W on June 7, 2012. I don't know if the 12V rail is rated for a minimum of 15A.

[SojournerN7]

So the problem started the day before you changed the PSU? Were you able to play through Mass Effect 2 previous to this date without problems? Also, your unsupported 7300 card is still very much an issue.

[alarios]

It started the day before changing the power supply because I recently started to play it again. Yes I was able to play Mass Effect 2 without problems before I started to playing it again.

[Gorath Alpha]

The "claimed" number of watts is much less important than the BRAND.  The majority of available power supply brands are simply not very good at all.