10 réponses à ce sujet

[Kevy_G]

Okay, so, I pre-ordered the Mass Effect 3 Console Vault from the Bioware store.
According to the store and the Calibur 11 website, it says it comes with "Exclusive DLC."

When I finally received my product, and registered my product  with Bioware as instructed; no DLC code was generated for me to redeem.

I tried contacting EA support, and after a lot of research and time on hold, it was determined that EA couldn't generate a new code because the DLC was a cooperative effort of Bioware and Calibur 11 and they didn't have the power. I was told to contact Calibur 11 and Bioware.

I tried contacting Calibur 11, but apparently they don't believe in customer service because they have no such service. And as far as I could find this is the only way to contact Bioware.

So, now I'm here hoping that somebody could help me out or that a Mod/Admin sees this and could possibly direct me where to go to resolve this issue.

Thanks guys.

Modifié par Kevy_G, 11 juin 2012 - 10:46 .

[TauAngelicus]

DLC is listed as a reinforcement pack with collector rifle. Unless something changed collector rifle isn't available on PS3 so you may be out of luck.

[Kevy_G]

You figure that even so, with it being advertised as "DLC included" not only on the website but on the the physical packaging as well, I'd be entitled to something.

It's quite disappointing.

Modifié par Kevy_G, 13 juin 2012 - 04:27 .

[Gazereths]

I've got the same problem, I entered my code but never got any DLC........Another case of false advertising.

[decyther]

Same here, shows under registered items in social, but no code/items in game

[Kevy_G]

To be honest, I don't even care about the Collector Rifle, I'd take a couple Premium Spectre Packs. I paid for DLC and the Vault; just give me some DLC, you know?

[decyther]

shameless bump...

[Elias_007]

Well, just to put this out there, none of the collectors items (action figures, books?, accessories, stuff with "DLC") we buy will ever give us PS3 DLC,

[Gazereths]

It sucks....At least on the new Liara statue it states that the DLC is for 360/PC only, not so with the earlier stuff. Especially since the vault was designed for the PS3 you'd think they would have some DLC for the PS3......Stooopid

[lagruej]

When I bought the Invasion comics they were bundled with the same DLC codes for the Collector Rifle, and only after making my purchase was I aware that the codes were for PC and Xbox only, the information that they wouldn't work on PS3 was NOT readily provided on the product page. I contacted dark horse, and despite the digital products, I got a full refund. That won't work in this case, but hey, it never hurts to harass the people in customer/support... they'll hook you up with credits in a special "Bioware Pack" for packs if you push hard enough. (From personal experience I got 300,000 due to constant disconnects and equipment loss).

[RoyalStallion]

PS3 should get all the promotional "xbox/pc only" dlc for free 
Edit: paid DLC especially

Modifié par RoyalStallion, 03 juillet 2012 - 10:50 .