80 réponses à ce sujet

[SlipperyHammer]

Well, this is really fun, been in contact with both EA live chat support, and now on the phone with the swedish EA support aswell. And both claim that I've been banned for "Multiplayer exploit" on the 19th... And I have not even been online for 2 weeks...
They will not provide further information, and are not inclined to help me resolve it either. Claiming that it's on the "Bioware team".

And I have the exact same problem like you guys above me. My Online pass (N7 Collector's Edition) is blank in the download column...

It's really nice to see that I, as a LEGAL costumer, are beeing punished for something I have not been doing...

[MuRDeRyderLT]

I have the same Online pass error. And I've got the message from live chat that I was banned for exploiting something. I was not even playing during the last weekend event so that's just impossible for me to exploit those packs. This is so unfair

[SlipperyHammer]

MuRDeRyderLT wrote...

I have the same Online pass error. And I've got the message from live chat that I was banned for exploiting something. I was not even playing during the last weekend event so that's just impossible for me to exploit those packs. This is so unfair

Seems like we both have the same problem . I'm going to give "EA phone support" over in the US a try. Hopefully they can help. I'll let you know how it works out.

[Manimal]

Yeah, I called EA support...and I was told the same thing. So apparently my notification of being banned from playing a game I bought and paid for with my hard earned money was having to waste my time calling EA support to find out. I got no call, no email, not even an in-game notification. I have filed an "appeal." I sure hope EA/BW resolves this quickly, before I decide to take my money elsewhere. This is BS.

[Manimal]

Still no email relevant to my "appeal."

[Kennible]

pisses me off that I wasn't able to get the 2 previous weekend event rewards