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Server Disconnects - Some irritating Behavior


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23 réponses à ce sujet

#1
Pain Train

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It's irritating enough when I play up to waves 9 or 10 only to be disconnect from the game I am in and receive NO experience points or coins. In addition, I recently discovered that you also LOSE all your ammo, armor and weapon bonuses for incomplete games. This was really irritating because in one instance, I searched for a game, got connected directly into a game for all of 10 seconds before it disconnect me and I lost ALL my applied bonuses. PLEASE fix these issues by only removing applied bonuss upon extraction. It would be also nice to receive coins and experience for partially played games too. Gamers should not be getting penalized because Biowares servers are malfunctioning. 

#2
Leones Maneres

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It's getting much, much worse for me. In the past week, the disconnects have been happening with greater frequency - this evening, 3 times in less than an hour. In mid game, halfway through a wave, and BOOM - I've been disconnected.

I don't know if it's related to the last patch - but I do know I did not experience anything like this kind of problem prior to the patch.

#3
Slyth33

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I'm having the same issue today, can't complete a match without massive lag and eventually a dropped connection. I'm noticing a larger than usual number of people leaving mid game as well, I assume they're being disconnected as well. Doesn't matter if I'm the host or not.

#4
WoWLynnia

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I had NEVER had this problem until today.....and since I started playing two hours ago, I've disconnected from five matches, only actually being able to finish one this entire time. -__- I get anywhere from two minutes or more into a match, only to be disconnected from the EA servers, dropped back to the main menu, and immediately reconnect with no problem. My internet is perfectly stable; this is 100% on EA's end for me, and it's making multiplayer unplayable. Fingers crossed that this fixes itself after tonight. :(

#5
Paxeleor

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this has been happening since release and still happens to me. nobody from bioware has replied to any of these threads as far as i know. it would be nice if they at least let us know they're actually working on them. I'd like to finish a whole game without losing all the creds and xp from a single gold match on waves 8-10

#6
DrTest

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I also got this problems from start. Very frustrating when you get disconnected on wave 11....

#7
.458

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See:
http://social.biowar...666123#12681969

Add to this that UDP, being connectionless (connection and reliability added by Bioware's software), requires some serious thought. Loss of connection is entirely within the game's software. There are some serious issues with latency or lag when making reliability too high, but petition BW to work on their networking software...servers and disconnects and lost shop credits won't be anywhere near the same issue after that.

#8
Paxeleor

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thanks for the info. it makes a lot more sense now. let's hope they upgrade the network sometime soon. it would be nice to actually have all my war assets available for the extended cut.

#9
Andromidius

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Yep. Just had a disconnection just now. Had them on-off for ages.

Its very irritating, especially when you're on Extraction Wave and about to get a tonne of credits.

DRM at its worst - offline for even a few seconds and the game shuts you down. No compensation, not even reverting back to a previous state.

Not to mention this time it said I was kicked.  I wasn't, it was a server disconnection.  And I didn't lose internet for anything else, so its a problem with the ME servers.

Modifié par Andromidius, 24 juin 2012 - 02:44 .


#10
soapmode

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I can't even connect to a lobby. 'Searching For Games...' barely fades in to 100% and the UI lags out.

#11
.458

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Andromidius wrote...

Yep. Just had a disconnection just now. Had them on-off for ages.

Its very irritating, especially when you're on Extraction Wave and about to get a tonne of credits.

DRM at its worst - offline for even a few seconds and the game shuts you down. No compensation, not even reverting back to a previous state.

Not to mention this time it said I was kicked.  I wasn't, it was a server disconnection.  And I didn't lose internet for anything else, so its a problem with the ME servers.


See my above comments and the link. FYI, it is considered completely normal to drop UDP network packets when the network is saturated even for a very brief moment. TCP packets die as well, but are saved and then retransmitted after a delay, whereas the UDP used by the game does not. It is complicated by the fact that network traffic is filled with peaks of very short moments where UDP is at risk, so during events and downloads and other conditions that might cause more peaks, otherwise adequate networking might look bad for just a short moment. It seems that the software written by BW to make up for the non-reliable UDP is not entirely adequate. It certainly is not forgiving of those peak moments. It also seems to have other issues that can corrupt data.

As far as being kicked goes, you might have been kicked AFTER the game and just not known it because of other network issues. So likely you were indeed booted, but after you had already been disconnected...the other players probably did not know it was a disconnect, and would have appeared you were idle or non-responsive.

#12
Leones Maneres

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Ok - for the umpteenth time I've been disconnected mid-wave by the ME3 servers (wave 2, btw).

And this time, I was Leader/Host. Which leads me to wonder what happened to the rest of the team...this sucks!

Modifié par Leones Maneres, 24 juin 2012 - 10:57 .


#13
.458

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Host only helps you with respect to traffic that would otherwise cause your shots to be blanks, not get a kill, or in general it helps with anything your local copy is now the authority on, rather than asking someone else's copy. You won't need to argue with yourself on what the host is the judge of, but everything else is still an issue. It seems that the same connection issues will still be a problem relative to the BW server from the host, although no doubt they have much higher bandwidth capabilities. I've never seen mentioned anywhere the need to open TCP on any port, so expect the same issues for the shop and host-to-BW server, just less often because of the higher capacity of their network. BW could save a lot of headaches for everyone if they would just fix this implementation to a working concept (working under stressful conditions of an otherwise good network).

#14
Sethicus333

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I've only been able to access the multiplayer twice in the past two days, all other times I get the loading screen for about three minutes and then a disconnection notification. If anyone could help or suggest something, that'd be lovely.

#15
.458

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Sethicus333 wrote...

I've only been able to access the multiplayer twice in the past two days, all other times I get the loading screen for about three minutes and then a disconnection notification. If anyone could help or suggest something, that'd be lovely.


At what time do you get this issue? Before you can even get to the multiplayer menus? Or while trying to join a game with quick match?

#16
Sethicus333

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Before the menus.

Modifié par Sethicus333, 25 juin 2012 - 04:25 .


#17
.458

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I don't know which port is used for the initial server connect. It might be one of those two mentioned for multiplayer in general, but maybe there is another. Anyone know?

#18
Xuan Kylin

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2 most annoying bug is vanguard stuck bug and always disconnect

#19
shedevil3001

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i have been getting the ea server disconnect bug and also the vanguard bug out thing, yesterday i had to exit the match and re enter because none of my powers was working and i couldnt shoot anything it wasnt doing anything, but on my fiances screen i was standing by the steps on firebase dagger i think it was running on the spot but not moving, the funny thing is right up until operation exorcist i never had any issues playing except the vanguard bug thing, its about time ea fixed their servers :(

#20
.458

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shedevil3001 wrote...

i have been getting the ea server disconnect bug and also the vanguard bug out thing, yesterday i had to exit the match and re enter because none of my powers was working and i couldnt shoot anything it wasnt doing anything, but on my fiances screen i was standing by the steps on firebase dagger i think it was running on the spot but not moving, the funny thing is right up until operation exorcist i never had any issues playing except the vanguard bug thing, its about time ea fixed their servers :(


The event to start running was seen by your fiance, but after disconnect, there was no way to see a stop run event. FYI, when the total incapacity of weapons and biotics hit (has hit me many times), I've always been able to reset by dying and getting revived. There is no server error, your client failed in communication with the host player. The only fix is in the software of the game...servers have no participation in what you saw. Ask BW to fix the game networking software in the user side.

Modifié par .458, 25 juin 2012 - 06:15 .


#21
shedevil3001

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trouble is when i got revived the problem was still there, it didnt reset, also battlefield 3 is not a bioware game and many people get the disconnect issue on that server too, which is why i think the disconnect thing is a server issue, but then again im no expert on technical stuff so it is just my guess, but seriously either way the issues need fixing, its difficult to play if you cant even stay connected to extraction, and very frustraiting to do all the work only to lose everything, fixing whats broken is more important than new dlc imo

#22
.458

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shedevil3001 wrote...

trouble is when i got revived the problem was still there, it didnt reset, also battlefield 3 is not a bioware game and many people get the disconnect issue on that server too, which is why i think the disconnect thing is a server issue, but then again im no expert on technical stuff so it is just my guess, but seriously either way the issues need fixing, its difficult to play if you cant even stay connected to extraction, and very frustraiting to do all the work only to lose everything, fixing whats broken is more important than new dlc imo


Many software shops try to reuse some code. In the case of BF3, I'm betting that it uses the same network libraries as ME3, especially since they share origin and both games are owned by EA. EA has likely given requirements for working with their online system, especially since the microtransaction system was mandated by their CEO. I've programmed games before, including networking, and have done software development for over a decade now. It smells like a duck, walks like a duck, and looks like a smelly duck. So losing connection can be between host and guest, or between anyone and origin, with everyone launched from origin having similarities in networking.

I have had times when dying did not reset things as well, but this is more rare than dying not resetting.

Unless enough people complain though, contracts which earn money and brownie points (like dlc) will get the emphasis. Also, the more pervasive the software is (like in multiple BW games and perhaps part of the EA system so BW may not be allowed to change) the less likely it is to get a change without a lot of pressure. There may be more fear of breaking something by changing it than there is perception of value or reward. I agree completely that what players actually need is a fix for what's broken, but the question is what the business side of EA/BW considers more important to them. Just goes to show they do not much care about their customer, this silence from them implies caring more about themselves. It's a loss of trust for me.

Modifié par .458, 25 juin 2012 - 09:22 .


#23
Never

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Glad to see I'm not the only one having this problem. I've gotten disconnected EVERY game I've tried to play in the past few days. The majority of them at the beginning of wave 3. Sooo frustrating. I honestly wouldn't mind if it was every once in a while. But seriously EVERY game. And my connection is solid. Sadface.

#24
shedevil3001

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yep same for me, and the powers not working thing i thought was just my asari vanguard, but sadly i tried my sentinel, and darn it the meelee didnt work half the time, the grab failed to work even though i had the fist icon thing appear but it just didnt do a thing when i clicked f, and when i shot enemies their health wasnt going down, i had to rejoin game to fix it, my fiance hosts most of our games, and his pc is next to mine using the same router, so it cant be an issue on our end, with the disconnection thing, because he hasnt had any trouble playing, and i never had any trouble til operation exorcist, i havent changed any settings, so its definatly ea/biowares end the issue im having, also so many people are having the same problem and not just on pc its all platforms, its not a small problem either because some people cant even play with out having some connection issues, so it seriously needs fixing or people just wont bother playing, which will effect buisness for the me franchise, which i really dont want to happen because they are fantastic games, of course this is just my opinion