23 réponses à ce sujet

[SavagelyEpic]

I like to play a Phoenix Adept in multiplayer, and one that classes signature moves is the smash/heavy melee combo- worked fine for me for about two days, but now my game crashes almost every time I pull out my whips. It's pretty frustrating when I'm a few seconds away from extraction and suddenly my game crashes (Happened three times, at least!) Tried restarting my computer, everything, no dice. It's always happened on one of the last waves or the final wave, never happens near the beginning- Or maybe I'm just unlucky, not sure.

Here are my specs:

Windows 7 Ultimate 64-bit
8GB RAM
AMD CrossfireX Radeon Mobility HD5870s
Intel i7 920XM


Update (copy-pasted from post below):

Well, after nuking my vid drivers and replacing them with the Catalyst 12.4 ones with the latest CrossfireX application profiles, ME3 had been running fine for just about the past week.

Until the past two days, that is. I'm not crashing anymore, but after the first three (approx) waves in a multiplayer game it starts getting extremely choppy, and my audio starts getting choppy and glitching out as well. I've noticed it coincides with the amount of AI on the field, as once all the enemies are dead everything becomes smooth for a few seconds right up until the next wave spawns. The choppiness is bad enough that I become practically useless after wave 3.

All this points to CPU lag, and I've been told that if a game is maxing out your CPU then typically the first thing that starts failing is your audio, which matches up in my case.

Thing is, the recommended requirements say I need an Intel Core 2 Duo processor, and the minimum requirements are like half of that. I have an Intel i7 Extreme (920XM). That's practically lightyears ahead of the recommended requirements. What gives?


Edit: I have the latest BIOS available for my system (Alienware M17x A10). Granted, it's pretty old, but it's still the latest there is. 

Modifié par SavagelyEpic, 09 juillet 2012 - 04:44 .

[IIIMystIII]

Odd that a particular move causes it. I along with many, many others have had random disconnects ever since the patch which ended up breaking more then it actually fixed but I never noticed a distinct pattern causing it in regards to certain abilities.

[.458]

Makes me wonder if something in the graphics was corrupted. I say this because hardware accelerated also means the chance to bring down the game or the entire system if given invalid data. This is one case where some form of temp file or downloaded file might actually be removed and improve things. Unfortunately, I don't know which files those are. If you can find out how to get rid of temp or cache files, or even replace downloaded files with a new copy, it could help. YMMV.

[SavagelyEpic]

I was wondering that too, it's too bad the ME3 configuration doesn't have the ME1 config option to clear shader cache files. The crashes manifest as an immediate screen freeze along with the audio relooping the previous 1 or 2 seconds of sound, followed by a black screen with the message "Mass Effect 3 has stopped working".

In addition, new problems have emerged only several hours ago today: I was playing my Turian Soldier, given that I didn't want to risk another game crash with my adept, and whenever I fired a weapon on full auto the sound became glitched- like it was freezing and echoing the gunshots. It became even more glitched and distorted when I fired when I was wounded (I'm assuming because of the extra sound effects of being wounded which makes everything all muffled) but it did let up when I stopped firing and recovered.

I've also noticed strange warping and lag behaviour which wasn't present yesterday, and on top of that my game's become rather choppy-- While the previous should definitely be network lag, the choppiness can't be, not if I'm just moving my camera. With my specs and the fact that everything was running extremely smoothly just two days ago, I've got to wonder just what exactly happened in the past day that's affecting my machine so much...

Modifié par SavagelyEpic, 23 juin 2012 - 03:02 .

[.458]

Audio can be, and often is also hardware accelerated. Not that audio is simple, but compared to video hardware it is, so it's a bit less of a possible spot for corruption bringing something down. The problem is that there are so many ways to make audio or video incorrect while the audio or video data itself is technically valid in the sense that it won't cause a hardware exception; it is hard to know without a close look, even if you know the code (and I haven't seen their code). I and other people I know have had strange audio issues from time to time, but not often; so we know that basically the code itself is stable if the data used is stable. Once again, maybe it is a case of calling EA help desk and asking them how to clear the cache or temp files. 1-866-543-5435.

Modifié par .458, 23 juin 2012 - 03:49 .

[etarm]

I started seeing something similar last night. Everything worked fine up until then. Last night the MP game video was freezing up for 10-20 seconds at a time, and I was getting weird audio artifacts (buzzing, stuttering, etc.) Once it bluescreened. SP game works fine. Let me know if you figure out how to clear the cache.

[Doofus42]

Have you updated your Windows patches, graphics driver, sound driver, DX9-11?

Also, it is summer in the northern hemisphere. You have a lot of high powered , VERY HOT stuff crammed into a laptop with poor cooling. (All laptops have poor cooling.)

What does your Windows Application Event log entries say?

[SavagelyEpic]

Doofus42 wrote...

Have you updated your Windows patches, graphics driver, sound driver, DX9-11?

Also, it is summer in the northern hemisphere. You have a lot of high powered , VERY HOT stuff crammed into a laptop with poor cooling. (All laptops have poor cooling.)

What does your Windows Application Event log entries say?

They're all up to date. Well, for DirectX I assume it is, I'm not sure how to update DX on a Win7 machine. On my old XP I'd just run the 9.0c runtimes, but I'm guessing that no longer applies to me since I have DX11.

It is summer, but it's also Canada here... And it's rather cold and overcast outside, and me and my laptop are sitting beside an open window. It's actually too cold for me but I'm bearing with it for the sake of my laptop.

How can I check the application event log entries?

I'm still crashing horribly. Basically as it is my phoenix classes are now unplayable... Especially because my vanguard has a tendency to die mid-charge, so I spend the rest of the match glitching off the face of the earth.



Edit: I'm going to try nuking my video drivers and re-installing them again. See if that does anything.

Modifié par SavagelyEpic, 26 juin 2012 - 10:55 .

[Lima54]

I've been playing Mass Effect 3 since launch with no problems at all, but, since yesterday, everytime I play a multiplayer match, the game crashes at some point during the match.

The image freezes and the audio has a loop, I can't use the Windows task manager, or minimize the game, I have to turn off the PC. The last two times it happened were on objective waves (3 and 6).

My graphics driver, sound driver and DirectX are up to date. I tried repairing the game through Origin, and replacing the awc and EACore dlls, all to no avail. Some ideas?

System:
Windows 7 Ultimate 64-bit
AMD Phenom II X4 945
GeForce 9600 GT
4GB RAM

Modifié par Lima54, 29 juin 2012 - 03:24 .

[Leones Maneres]

OK BW

I've complained before about the mid-game crashes, but todays was the worst. I'm host, FBW:GG, and I'm trying out the flashy new Warp IV ammo I got in a recent PSP purchase - looks to be crazy bada** - and then, in the middle of wave 2 - BOOM - I'm disconnected YET again from another match into which I've invested consummables, which are now LOST because the stupid ME3 server says so.

This did NOT happen before the last major patch. You've fixed the match making bug - please fix this one now!

Oh, and if anyone at BW actually reads this - gimme my Warp IV ammo back!!!

And half an hour later...

It happens AGAIN on a unk/unk/silver match.

Come ON!

Modifié par Leones Maneres, 29 juin 2012 - 04:25 .

[.458]

Leones Maneres wrote...

OK BW

I've complained before about the mid-game crashes, but todays was the worst. I'm host, FBW:GG, and I'm trying out the flashy new Warp IV ammo I got in a recent PSP purchase - looks to be crazy bada** - and then, in the middle of wave 2 - BOOM - I'm disconnected YET again from another match into which I've invested consummables, which are now LOST because the stupid ME3 server says so.

This did NOT happen before the last major patch. You've fixed the match making bug - please fix this one now!

Oh, and if anyone at BW actually reads this - gimme my Warp IV ammo back!!!

And half an hour later...

It happens AGAIN on a unk/unk/silver match.

Come ON!

Ask the developers to use SQL transactions with rollback if the network is lost, but not if they quit.

[SavagelyEpic]

Well, after nuking my vid drivers and replacing them with the Catalyst 12.4 ones with the latest CrossfireX application profiles, ME3 had been running fine for just about the past week.

Until the past two days, that is. I'm not crashing anymore, but after the first three (approx) waves in a multiplayer game it starts getting extremely choppy, and my audio starts getting choppy and glitching out as well. I've noticed it coincides with the amount of AI on the field, as once all the enemies are dead everything becomes smooth for a few seconds right up until the next wave spawns. The choppiness is bad enough that I become practically useless after wave 3.

All this points to CPU lag, and I've been told that if a game is maxing out your CPU then typically the first thing that starts failing is your audio, which matches up in my case.

Thing is, the recommended requirements say I need an Intel Core 2 Duo processor, and the minimum requirements are like half of that. I have an Intel i7 Extreme (920XM). That's practically lightyears ahead of the recommended requirements. What gives?


Edit: I have the latest BIOS available for my system (Alienware M17x A10). Granted, it's pretty old, but it's still the latest there is.

Modifié par SavagelyEpic, 08 juillet 2012 - 08:22 .

[reioni]

SavagelyEpic wrote...

I like to play a Phoenix Adept in multiplayer, and one that classes signature moves is the smash/heavy melee combo- worked fine for me for about two days, but now my game crashes almost every time I pull out my whips. It's pretty frustrating when I'm a few seconds away from extraction and suddenly my game crashes (Happened three times, at least!) Tried restarting my computer, everything, no dice. It's always happened on one of the last waves or the final wave, never happens near the beginning- Or maybe I'm just unlucky, not sure.

Here are my specs:

Windows 7 Ultimate 64-bit
8GB RAM
AMD CrossfireX Radeon Mobility HD5870s
Intel i7 920XM

This happens to me XBOX on my P. Vangard  with a charge heavy melee combo so it's probably not just a computer issue. 

[SavagelyEpic]

Do you start getting heavy choppiness in the later waves on your Xbox?

[Old_Gray57]

Seems to becoming a regular problem in the later waves. 1; Hung up running in place - myself or my squadmates, 2:can't reload ammo (clips or ammo crates) in one gun, but ok in another. 3: I was sent alone on a mission - are solo missions a part of the multiplayer set up? 4: Able to move or fire during the mission with no reaction from target until they fire - then I die. No credit given for my "kills" in the lower right hand corner during mission. Loss of EA server or ME3 game just prior to extraction (about every fifth mission). I have up-dated all drivers and every thing on my computer is supposed to be running correctly (tested ok). Sometimes everything works great all the way through the mission and the next mission is "buggy" or it crashes after wave 10. Is this type of stuff happening to a lot of other players - or is there a glitch on my PC?

[.458]

SavagelyEpic wrote...

Well, after nuking my vid drivers and replacing them with the Catalyst 12.4 ones with the latest CrossfireX application profiles, ME3 had been running fine for just about the past week.

Until the past two days, that is. I'm not crashing anymore, but after the first three (approx) waves in a multiplayer game it starts getting extremely choppy, and my audio starts getting choppy and glitching out as well. I've noticed it coincides with the amount of AI on the field, as once all the enemies are dead everything becomes smooth for a few seconds right up until the next wave spawns. The choppiness is bad enough that I become practically useless after wave 3.

All this points to CPU lag, and I've been told that if a game is maxing out your CPU then typically the first thing that starts failing is your audio, which matches up in my case.

Thing is, the recommended requirements say I need an Intel Core 2 Duo processor, and the minimum requirements are like half of that. I have an Intel i7 Extreme (920XM). That's practically lightyears ahead of the recommended requirements. What gives?


Edit: I have the latest BIOS available for my system (Alienware M17x A10). Granted, it's pretty old, but it's still the latest there is.

First thing is to probably add one of the cpu graphing apps to the desktop. They record a range over time...if you have a setting to customize that, have it show like 10 minutes of cpu. See if all cores are maxing out...should be one core is high use, and the rest are jumping around. If this is the case, then probably it is not the issue. After that you have either network or disk throughput maybe as an issue. How much ram? If it is trying to load things from disk, this can put a really big dent in performance...having more ram can reduce that. Also, try defragging the hard drive, this gives a slight bit of improvement on disk.

Just saw you have 8 gig ram...that should be plenty, but still check for disk issues.

Modifié par .458, 09 juillet 2012 - 06:05 .

[SavagelyEpic]

Old Gray, that happens to me plenty of times as well. Not sure what's causing it.

The choppiness wasn't present today, but if I've noticed anything over the past few weeks it's that apparently ME3 has on and off days with my laptop- I have no idea what I'm doing differently each day, but sometimes things run fine and others I can barely play.

.458, I have a SSD so defragging is a moot point. Do you think it would be a CPU-related problem if the issue only occurs intermittently?

[Old_Gray57]

I have had no problems in the ME3 single player game. The "weird" stuff only shows up at times in the multiplayer game. My system is a "tower": Windows 7 (Home Prem), Intel 2 Dou CPU E8200 @2.66 GHz. 4.00 GB Ram, NVIDIA GeForce 9600 GSO Graphics (2175 MB available graphics memory), 64-bit OS with a broadband reciever and hardwired from the router. Is it possible that this system is to slow to keep up with the multiplayer? Would that explain the EA Server dropping the conection? Thank you your comments. OG

[.458]

SavagelyEpic wrote...

Old Gray, that happens to me plenty of times as well. Not sure what's causing it.

The choppiness wasn't present today, but if I've noticed anything over the past few weeks it's that apparently ME3 has on and off days with my laptop- I have no idea what I'm doing differently each day, but sometimes things run fine and others I can barely play.

.458, I have a SSD so defragging is a moot point. Do you think it would be a CPU-related problem if the issue only occurs intermittently?

I seriously doubt it is a cpu issue. While dual core might sometimes not be as smooth as more cores, it probably should be better than what you described...and if it were just cores, then it would always happen. There could be some other process going on in the system at the time that suddenly consumes resources; people are rarely aware of just how many programs are running even if they didn't start them. Windows itself tries to do so many things automatically. Something as simple as checking for windows updates could do this. The issue could be competition for network during windows updates, or it could be for disk while indexing (which also uses cpu), or it could just be a burp in network performance (some network setups tend to offload onto windows as a way to save hardware, which is a bad mistake for gaming...but you mentioned alienware I think, and they are smarter than this). It could even be a number of things have to occur at the same time for the issue, for example maybe it requires indexing when you are on battery, or when the antivirus is network scanning.

Best I can tell you is to find whatever desktop graphs you can (even from task manager) which will show cpu use, and about 15 seconds after the problem occurs alt tab to the desktop and see if cpu looks to be an issue. You can also do the same sometimes with disk throughput or networking.

[Old_Gray57]

Thanks .458
Had a couple of good missions after lunch: good squadmates and good scores. Then after work it was very weird. First Mission dropped me into "White" extraction zone, wave 11 with about 20 seconds left and nobody alive - I burned 2 meds and died prior to extraction trying to figure out what was going on. Next mission, Ghost. " Reapers" dropped into middle of wave 3 - I thought it might have a problem as one squad member was off the landing pad up in the air going hand over hand to ???. I fired for no effect and upon hitting "reload" was back on the landing pad behind the crates. This continued for remainer of wave 3. Then in Wave 4: I could not get off of the landing pad and hitting "roll" put me behind the crates- again and firing upon reapers had no effec. So, I hit the "eject button". Lost all of the combat load gear loaded prior to both missions and scored no points. I have my ME3 single player game endings without any problems. I'll go back through my system and check for anything I might have missed. Might be time to do something else. Thank for all of your help. OG

[RaijinShinda]

I read through the posts but did not see (might have missed it) where you tried running the repair install for ME3 in Origin. I had some similar issues a week ago with the game locking in multiplayer and the having to use task manager to exit the game. It fixed my issue so it might be worth a try if you have not done it already.

[Old_Gray57]

Followed up on your suggestion to check on CPU use. Looked pretty normal for awhile - then "Steam" did an Auto start and went into the background on one of the start-up "tests". Haven't played any of their games for some time and didn't realize that Steam was set to Auto run and then hide. Disabled it and I will see if it makes a difference this evening. It sucked up a lot of CPU use when it kicked in - so hopefully that was the problem on my PC. Other players might want to check out their Auto start programs and what programs or scans do a timed auto start during the day.
That was a great suggestion - Thank you. OG

[.458]

Old_Gray57 wrote...

Thanks .458
Had a couple of good missions after lunch: good squadmates and good scores. Then after work it was very weird. First Mission dropped me into "White" extraction zone, wave 11 with about 20 seconds left and nobody alive - I burned 2 meds and died prior to extraction trying to figure out what was going on. Next mission, Ghost. " Reapers" dropped into middle of wave 3 - I thought it might have a problem as one squad member was off the landing pad up in the air going hand over hand to ???. I fired for no effect and upon hitting "reload" was back on the landing pad behind the crates. This continued for remainer of wave 3. Then in Wave 4: I could not get off of the landing pad and hitting "roll" put me behind the crates- again and firing upon reapers had no effec. So, I hit the "eject button". Lost all of the combat load gear loaded prior to both missions and scored no points. I have my ME3 single player game endings without any problems. I'll go back through my system and check for anything I might have missed. Might be time to do something else. Thank for all of your help. OG

For weirdness, you might want to look at this:
http://social.biowar...666123#12681969

Glad the steam issue was found. Origin might also try to run on startup...I always clear out auto start when I install something new, don't remember. For sure Origin and Steam will run in the background if you don't exit it the right way, but I'd suspect steam not only sucked up cpu, it likely also sucked up network.

[BongMong]

I have noticed, very recently, that ME3 is causing a vid card crash. I have a Geforce 260GTX and occasionally ME3 now freezes for a second or two and then starts working again. Only at a slower (but still very playable) frame rate.

I know why it does this. Where in the old days there would have been a vid card lock, now Nvidia and Ati have created drivers that can restart the card if it locks. I know this because I was quite interested in it when it happened (when I used to use an Ati card).

When the vid card comes back on line, however, its speed is limited as a safety feature to ensure no damage as overheating is a possible cause of a vid card freeze. This speed limit will continue until you reboot the PC.

If we are all suddenly getting this issue with ME3 in particular it convinces me that overheating is unlikely. Seems like some of us are getting vid card crashes. If it is an Ati/Nvidia mix then it is likely to be the fault of ME3.

Well, that's my reasoning. Hope it helps.

Modifié par BongMong, 11 juillet 2012 - 12:35 .