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SOLUTION TO THE DLC PROBLEM


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#326
Guest_MozAna_*

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BrokeBeatScarred wrote...

I purchased and downloaded ALL of the DLC successfully, even played through some of the DLC. However, since then my system keeps "freezing" during game play. I also updated my system software to version 3.30 about the same time, so I don't have a clue which software is corrupt. Anyone having similar problems? Anyone have a solution? Neither Sony or EA tech support have offered any solution. I'm so frustrated, I'm about to pawn the whole damn thing and invest in an X-Box 360!!



you are not alone with the firmware 3.30 issue. a lot of ppl having thesame problem

#327
108 Stars

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We have a huge thread about this, it´s the 3.30 firmware, and a patch that makes DA:O fully compatible again is expected these days

#328
Chris Priestly

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GOOD NEWS!

There is a patch that will be available starting tonight that should fix the problems you are having with missing free DLC from the in-game store. You can read mroe about the patch here: http://social.biowar...8/index/2645196 :)




:devil:

#329
MartinDude

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My Blood armor code was redeemed without a problem here on the website, but when I tried to redeem my Fury of Shale code later using the in-game options it just told me the key was bad. This morning I tried the code again, but on the website, and it told me that the code had already been used... I bought a UK game and I live in Spain, could this even be causing the problem? Or should I just contact the shop were I got my version of the game from?

#330
benny_a

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My problem hasn't been solved yet either with patch 1.02 (I'm in Europe)



I have both the Shale and Dragon Age armor associated with my account (Visible from this website under "Registered game promotions") but they are unavailable in the game.

No DLC shows up at all. If I log in under a different username, I can see all the DLC and even buy them.



I tried reinstalling it, deleted all save and game data, but the problem persists. I'm open for ideas on what to try.

#331
Enkto

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benny_a wrote...

My problem hasn't been solved yet either with patch 1.02 (I'm in Europe)

I have both the Shale and Dragon Age armor associated with my account (Visible from this website under "Registered game promotions") but they are unavailable in the game.
No DLC shows up at all. If I log in under a different username, I can see all the DLC and even buy them.

I tried reinstalling it, deleted all save and game data, but the problem persists. I'm open for ideas on what to try.


i think i had thesame problem because i wasnt sure what to do anyway have you already download your dlc's ? if you have next step make sure you install it then start a new and check your inventory for 1 piece of the blood armour if you see it then you got it.  

#332
benny_a

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Enkto wrote...
i think i had thesame problem because i wasnt sure what to do anyway have you already download your dlc's ? if you have next step make sure you install it then start a new and check your inventory for 1 piece of the blood armour if you see it then you got it.  

When I open the "Downloadable Content" entry then nothing is displayed.

So I can't download anything, because the list is empty.
This is how it looks, except the controls are PS3 and not PC

So basically nothing changed between version 1.01 and 1.02

#333
Enkto

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but you have downloaded it before yes?

#334
Enkto

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benny_a wrote...

Enkto wrote...
i think i had thesame problem because i wasnt sure what to do anyway have you already download your dlc's ? if you have next step make sure you install it then start a new and check your inventory for 1 piece of the blood armour if you see it then you got it.  

When I open the "Downloadable Content" entry then nothing is displayed.

So I can't download anything, because the list is empty.
This is how it looks, except the controls are PS3 and not PC

So basically nothing changed between version 1.01 and 1.02


if you have downloaded it before you should check your downloads history in psn store it will be there.

#335
benny_a

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Enkto wrote...
if you have downloaded it before you should check your downloads history in psn store it will be there.

I never downloaded it before. I only redeemed the code inside DA:O and it never showed up in the DLC window. It looks as the image I linked above.

This is the error message I get:
"No content is available for download at this time. Please check back later for new content updates. If you have previously purchased content and need to download it again, please quit the game and check your Download List."

Modifié par benny_a, 19 mai 2010 - 12:27 .


#336
Enkto

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benny_a wrote...

Enkto wrote...
if you have downloaded it before you should check your downloads history in psn store it will be there.

I never downloaded it before. I only redeemed the code inside DA:O and it never showed up in the DLC window. It looks as the image I linked above.

This is the error message I get:
"No content is available for download at this time. Please check back later for new content updates. If you have previously purchased content and need to download it again, please quit the game and check your Download List."


where did you redeem your code? best place usually from ingame or from your ps3 account.

#337
benny_a

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Enkto wrote...
where did you redeem your code? best place usually from ingame or from your ps3 account.

I did it ingame as I wrote in the above post. Also it doesn't matter where I did it, because the content is associated with my account as I said in my first post.
Sorry that I'm a bit direct with this. But I think I gave all this information already.
 Also I'm very disappointed in BioWare, I bought the game new, because I didn't want to spend the money on the Shale DLC, but now it looks like I have to anyway to play it.

Modifié par benny_a, 19 mai 2010 - 12:46 .


#338
Guest_MozAna_*

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benny_a wrote...

Enkto wrote...
where did you redeem your code? best place usually from ingame or from your ps3 account.

I did it ingame as I wrote in the above post. Also it doesn't matter where I did it, because the content is associated with my account as I said in my first post.
Sorry that I'm a bit direct with this. But I think I gave all this information already.
 Also I'm very disappointed in BioWare, I bought the game new, because I didn't want to spend the money on the Shale DLC, but now it looks like I have to anyway to play it.



hi i have just been reading your situation so if you are saying that your getting error message:
"No content is available for download at this time. Please check back later for new content updates. If you have previously purchased content and need to download it again, please quit the game and check your Download List." have you test your internet connection may be causing the problem

#339
benny_a

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MozAna wrote...
have you test your internet connection may be causing the problem

Internet connection is working. I'm logged into PSN and I can play online multiplayer games or visit the store.

#340
Ancientonez

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Well good to see they finally released ANOTHER patch...

#341
OpiumHerz

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Well, it's nice that there is a patch, but as expected it didn't help me at all. Well, I guess it's best I just forget abotu the DLC that came with my game (and again: another negative example for this kind of distribution... why can't they just put this stuff on the disc, instead of putting codes into the box? Jeez...)

#342
Ancientonez

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Haha cause then piracy would increase as a result of there being no incentive to BUY the game...

#343
SubZero21

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i have a question plzz reply fast guys i have imported my DAO from USA but i live in germany now i bought wardens keep return to ostagar and darkspawn chronicles from the GERMAN psn if i try to play the dlcs the dlc page is blank please reply fast

#344
Ancientonez

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Dlc from germany won't work on a USA disk. end of story. USA DLC should

#345
Zorobm

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Ancientonez wrote...

Hi there! Most of you who are having DLC problems have either purchased or received the game from overseas.
There are a few annoying steps involved in fixing the issues but please bear with me as we go through the process of fixing your DLC:
(These steps assume you already have a Dragon Age Social Network account :P)
=============================================================
Glossary

psn = Playstation Network (how you connect online on your PS3)

=============================================================
"WELCOME TO THE 9 STEPS TO FREEDOM"

(1) Find out where your game was purchased. Hong Kong, Australia, Poland, USA, etc.

**HINT**
It has come to my attention how to locate the particular psn account required for the process to work. With the Redemption codes, just to the bottom right of the last part of the serial, the following is an example of what you should see  "BDA-HKPS3KEY".  "[THIS IS VARIABLE TO THE CONTENTS CODE. EG Blood Dragon Armour has BDA. Shale has SHALE]   -  HK <---------   [represents the country or region's code]  PS3KEY". The region then found is where the key is valid! As shown the HK refers to Hong Kong. Therefore that would be the country required to be found as part of step (1).



Where do you find the serial key exactly?! :( on the cover of the game? is it part of the redemption code??! or on the back of the game disc?

Thanks - Sorry I can be thick sometimes.

#346
Ancientonez

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Generally this would be found on additional pieces of paper found within the cd case, showing each individual bonus on offer. However, I think this bonus dlc is no longer available, therefore you won't find the serial key. If you do have it though, it will be part of the redemption code.

#347
Zorobm

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2 weeks ago I bought the game.

Inside the sealed box came the following:

- Game Manual

- Game BluRay Disc

- Promotional sheet with two pages, one for the blood dragon armor and one for the stone prisoner. Each page had its 16 digit promotional code.



Is the serial you are talking about on the case or?

Again, sorry for being thick but I did everything I can think of to no avail.

I raised a support ticket to EA customer support and they reported this:



http://support.ea.co...li=&p_topview=1



Appreciate it.

#348
dlseth

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@zorobm



Would your voucher happen to look like this? (scan of both sides)



http://dl.dropbox.co...5388734/BDA.png



http://dl.dropbox.co...88734/Shale.png



If so, I'm experience the same problem for months. Registered the codes; they show up on Social Bioware on what I can only assume to be the same login as I use for my PSN account. (Same mail, same online ID)



No help from EA, just some indian minimum-wagers trying their best to push me through their prescripted non-solutions.



If anyone would be able to help?

#349
Ancientonez

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the codes refer to are actually inside that white box as dlseth showed in the pictures, obviously it's been photoshopped and editted but I'll happily FINALLY show mine tonight when I get home I'll take photos and show you guys.

#350
dlseth

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Ancientonez wrote...

the codes refer to are actually inside that white box as dlseth showed in the pictures, obviously it's been photoshopped and editted but I'll happily FINALLY show mine tonight when I get home I'll take photos and show you guys.


Wouldn't want anyone to get their hands on my DLC... :P

Funny thing is; Blood Dragon armour works fine... In Mass Effect 2...

Still no go in DA:O on the PS3 though. But I'm tempted to buy the PC version anyways; I figure I can mangle around with installers enough so that it will work on the PC... Eventually...