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[Dale1960]

Where it should show all of them as bought.  Anyone else have this issue and how do I resolve it other than calling and sitting on terminal hold all day.

[Taxonomy]

I just bought DA:O Ultimate Edition and had a similar problem (DLC downloaded but showing up as "unauthorized"). EA Support directed me to a help section, and the 2nd Step worked for me - here, I'll copy/paste:

DRAGON AGE: ORIGINS DLC BECOMES UNAUTHORIZED
We have received a variety of reports about DLC not functioning properly for some users. Many of these issues seem to be impacting users that do not have a CD key installed in their registry.
Symptoms of this issue that users have reported experiencing include:
When speaking to Shale the conversation will be reset to the first time you speak to her, with only two dialogue options. The player will also be placed in a "bad" location on the map.
Various DLC items removed from in-game inventory. This includes Blood Dragon Armor, Warden's Commander Armor, etc.
An inability to access Warden's Keep, Honnleath, or the storage chest at Warden's Keep

We have discovered a new solution to this issue that you should attempt first:
1) Go in to your Dragon Age folder at C:/program files/origingames/dragonage and look for the _installer folder, then click on the DAOU_UpdateAddinsXML.exe file
2) then DAUServiceSetup.exe
In nearly all cases, this will fix the issue. In case this does not work, proceed to the following troubleshooting directions:

Until we can provide a patch with a permanent solution, we recommend checking to make sure your CD key is installed in your registry and logging into the server at least once before continuing to play if you experience any of these issues.
If you are unsure whether you have a CD key installed:
3) Run the daoriginsconfig.exe application
This should be found in the bin_ship folder in the directory you installed Dragon Age to.
4) Click Game on the bar on the left side of the application window.
You should see a box near the bottom of the application window called Product Keys.
If you have a CD key installed, it will be listed in that window. If not, please install your CD key.
To reinstall your CD key:
5) Navigate to the data directory on your installation CD.
6) Run DragonAge_code.exe
A prompt will now appear allowing you to re-enter your CD key.
Please note that if you have saved your game while experiencing any of the symptoms, installing your CD key and logging into the server may not restore functionality to that save. While we are still looking into an official fix, for the time being you may need to reload from a previous save game that has not exhibited any of the symptoms.

Modifié par Taxonomy, 29 juin 2012 - 03:06 .

[Dale1960]

Thanks! Will try that a bit later.