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Cant Connect to Online Features after downloading EC but [EA SAYS I AM BANNED] ?


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#1
Guest_Medal_0f_H0nor_*

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I got the same problem that others are having right now after Downloading the Extended Cut DLC [bug], I cannot connect to online features, it says I require to Redeem Online Pass, also My stats have been totally wiped out in Multiplayer, and I cannot access anything except the Main Story, what the hell ? I un-installed and re-installed everything, still the same bug since I downloaded and Installed the Extended Cut on 27th June, 2012.
I contacted EA Chat Assist and asked them to review my account, and this is what reply I get :-

"I'm sorry the online access of the game is banned "Banned for MP exploitation. Do NOT unban. "

what the hell ? I never used any exploit and I definatley never cheated. This is happening since I downloaded the Extended Cut DLC.Even If Bioware would have banned me then I would have got an email or such message that I am banned.

This is such bull**** ?
Developers what is going on ? This bug got me banned for what ?
I am banned or it is the bug showing that ?
Please FIX THIS PROBLEM, below is the screenshot of the main menu, which keeps telling me to Redeem/Purchase Online Pass to access Online features.
Image IPB

My Origin ID :- Medal_0f_H0nor

Taked to another EA Chat Assist, he says that nothing such is being shown up against my account, by that he means that I am not banned, but seriously WTF is going on ?
One EA Chat Assist say I am banned, other says I AM NOT................... WTF ? 

Modifié par Medal_0f_H0nor, 30 juin 2012 - 05:31 .


#2
RiotLaFontaine

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Bioware has stated that a fix is in the works. If this fix doesn't work, it means that yes, you've been banned and it's not a glitch related to the DLC. At that point, you can contact BioWare directly to protest the ban, as outlined in this thread: http://social.biowar.../index/12648106

#3
Guest_Medal_0f_H0nor_*

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Taked to another EA Chat Assist, he says that nothing such is being shown up against my account, by that he means that I am not banned, but seriously WTF is going on ?
One EA Chat Assist say I am banned, other says I AM NOT................... WTF ?

#4
Guest_Medal_0f_H0nor_*

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bump......

#5
Guest_Medal_0f_H0nor_*

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BUMP.........

#6
Guest_Medal_0f_H0nor_*

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bump..........

#7
Siran

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Maybe.... just maaybe you should just read RiotLaFontaine's post and follow the link he provided, it has everything you need to know. No one here can help you with this

#8
Guest_Medal_0f_H0nor_*

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@Siran
I did email them like 3 days go, still no reply of any kind........

BUMP.............

#9
Outamyhead

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It's no good bumping this thread, we can't do anything you might get lucky and a wandering dev will see it, but keep bugging them in this thread and the email address (more likely going to get a result from daily email request) provided:- http://social.biowar...95899/1#9895899

Modifié par Outamyhead, 03 juillet 2012 - 05:44 .


#10
Siran

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Medal_0f_H0nor wrote...

@Siran
I did email them like 3 days go, still no reply of any kind........

BUMP.............


So, then... wait? They received your request. I can only imagine how many they have to process. Bumping it here won't make them answer it any sooner.

#11
Ninja Stan

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Please stop bumping your own thread. It is considered spam and is a violation of the Site Rules.

#12
Guest_Medal_0f_H0nor_*

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BUMP = BRING UP MY POSt ?

#13
Outamyhead

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Seriously just send them another email, getting banned after being warned by a mod isn't worth it.

#14
Guest_Medal_0f_H0nor_*

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Who is a moderator ?
I can Upload such same Images as an Avatar and act like a Moderator too !

#15
Fredvdp

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Medal_0f_H0nor wrote...

Who is a moderator ?
I can Upload such same Images as an Avatar and act like a Moderator too !

No, you can't. The moderator image is seperate from the avatar. If that doesn't convince you, look at the bottom of the page at the list of moderators.

Modifié par Fredvdp, 09 juillet 2012 - 08:58 .


#16
SashaAC

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пускай деньги возврат или забрасывают уровень до 1 LVL ///...........
и стыд что BioWare русский язык не знать ППЦ
д ишо што форум им в падлу создать Forums - Russian !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ишо и где Спиок забаненых игроков !!!!!!!!!! тоже в падлу им писать ???????? !!!!!!!!!!

#17
Fredvdp

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SashaAC wrote...

пускай деньги возврат или забрасывают уровень до 1 LVL ///...........
и стыд что BioWare русский язык не знать ППЦ
д ишо што форум им в падлу создать Forums - Russian !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ишо и где Спиок забаненых игроков !!!!!!!!!! тоже в падлу им писать ???????? !!!!!!!!!!


Translation: "let the money or the return throw to the level of an LVL / / / ...........
and shame that BioWare did not know the Russian language PPV
Dr. isho INTO them a forum to create a bastard Forums - Russian!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

isho Spiok and where banned players!!!! also in the bastard they write???? !!!!"


I hope that clears it up.

#18
SashaAC

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Fredvdp wrote...

SashaAC wrote...

пускай деньги возврат или забрасывают уровень до 1 LVL ///...........
и стыд что BioWare русский язык не знать ППЦ
д ишо што форум им в падлу создать Forums - Russian !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ишо и где Спиок забаненых игроков !!!!!!!!!! тоже в падлу им писать ???????? !!!!!!!!!!


Translation: "let the money or the return throw to the level of an LVL / / / ...........
and shame that BioWare did not know the Russian language PPV
Dr. isho INTO them a forum to create a bastard Forums - Russian!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

isho Spiok and where banned players!!!! also in the bastard they write???? !!!!"


>>>>>>>I hope that clears it up. ????????? <<<<<<

к чему ты вопрос клониш


Перевод от :google.com с ENG на RUS.
"давайте деньги или возврат бросить на уровне LVL / / / ...........
и жаль, что BioWare не знал русского языка PPV
Доктор ишо в них форумом для создания ублюдок * нарушения форума Fredvdp - русский!!!!!!!!!!!! !

ишо Spiok и где запрещено игроков!! Также в этот ублюдок они пишут?? !! "


Я надеюсь, что очищает его.  K чему ты вопрос клониш??

#19
Guest_Medal_0f_H0nor_*

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BUMP ........

#20
Manimal

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social.bioware.com/forum/1/topic/344/index/12704981

#21
Manimal

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Still no reply to my email, either.

#22
Manimal

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From: (Manimal)
Date: Wed, Jul 18, 2012 at 6:39 PM
Subject: RE: Banned in Error
To: "Tse, Ernest" <ernesttse@bioware.com>, (Manimal)

That is unacceptable, Ernest, I did not exploit multiplayer, therefore I should be unbanned.

Please advise,


On Jul 18, 2012 6:27 PM, "Tse, Ernest" <ernesttse@bioware.com> wrote:

Hello,

I have taken a look into your account and can confirm that you have been banned for exploiting multiplayer. Due to how our investigation process is handled, however, I cannot disclose any details. We take cheating very seriously and we have decided that this ban will be permanent.

Regards,

Ernest Tse

From: (Manimal)
Sent: Tuesday, July 17, 2012 10:33 PM
To: ME3 Account Admin - BioWare
Subject: Banned in Error

Help, I have been banned in error.

Please advise,

#23
DmitriVD

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Manimal wrote...

On Jul 18, 2012 6:27 PM, "Tse, Ernest" <ernesttse@bioware.com> wrote:

Hello,

I have taken a look into your account and can confirm that you have been banned for exploiting multiplayer. Due to how our investigation process is handled, however, I cannot disclose any details. We take cheating very seriously and we have decided that this ban will be permanent.

Regards,

Ernest Tse


I have the impression that he does not read the letter.
Here is my piece of correspondence:

[qoute]
Hello, 

I have taken a look into your account and can confirm that you have been
banned for exploiting multiplayer. We take cheating very seriously and we have
decided that this ban will be permanent.

Regards,

Ernest Tse

From: Давыденко Д.В. ][mailto:swamp_thing@mail.ru]

Sent: Wednesday, July 18, 2012 9:26 AM

To: ME3 Account Admin - BioWare

Subject: Ban multiplayer portion of Mass Effect 3. Origin ID: swamp_thing@mail.ru


Hello!

I would like to clarify two issues associated with this decision.

One. At what time limit set? The fact that I did not modify the settings coalesced.bin.
I did not add a "immortality". I did no turned off the AI. I adjusted
the value of in-game currency located in RAM. The motif of the act is this: I
have very poor internet channel, and he does not allow play multiplayer of Mass
Effect 3. If this action is "illegal" then I am ready to be punished.

 Two. If only the multiplayer component is blocked by the game Mass Effect 3, then why
single passage does not affect «Mass Effect Infiltrator» or «Mass Effect Data
Pad»? Please consider this wish in the future adjustment of «Galaxy at war». 

Thank you for your attention!

[/qoute]

So we listen to the fans?

Modifié par DmitriVD, 25 juillet 2012 - 08:15 .


#24
bluedestiny1

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DmitriVD, i had the exact same reply from Ernest Tse for the answer seems to me like a copy and paste answer instead of actually review. Please keep us posted if he did reply.

#25
Manimal

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Yes, please do.