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Dragon Age Journeys Unlocks FAQ


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#51
Khan The Wanderer

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Ditto!



Hi all - I'm on the PC and I've unlocked all the achievements and got all the items - but only the helm and belt were downloaded in my DA:O downloads menu. There is no mention of the Amulet of the War Mages" even though my account on Dragon Age: Journeys shows that I have unlocked it... what gives?

#52
JaegerBane

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Khan The Wanderer wrote...

Ditto!

Hi all - I'm on the PC and I've unlocked all the achievements and got all the items - but only the helm and belt were downloaded in my DA:O downloads menu. There is no mention of the Amulet of the War Mages" even though my account on Dragon Age: Journeys shows that I have unlocked it... what gives?


I think we're all in the same boat, friend.

#53
Khan The Wanderer

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 This might be a daft question but is this something that one should email them over?  or maybe just wait a bit?  I actually completed all the quests about an hour ago and everything, apart from the amulet, loaded into the downloads menu straight away...  but then I'm a level 5 character and my profile shows level 2 so perhaps the system is a little slow in updating everything?  (and yes, i'm slow in playing this too!!!  :)  )

#54
Anrim

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If anyone is having issues logging in, please

forward login information and credit card details

to us.



Thank You,

Dragon Age Journeys Team

#55
Khan The Wanderer

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 Credit Card details... really... 

#56
Khan The Wanderer

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 On "profile" --> "your registered game promotions" - i have an object that has the following description:

UNRECOGNIZED ITEMAn unknown promotional item has been found. Urecognized items will still be available and recognized by the system and game they are intended for.
Could this be the amulet?

#57
JaegerBane

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Khan The Wanderer wrote...

 On "profile" --> "your registered game promotions" - i have an object that has the following description:

UNRECOGNIZED ITEMAn unknown promotional item has been found. Urecognized items will still be available and recognized by the system and game they are intended for.
Could this be the amulet?


Possibly. It's only showing up for PC on mine though - I would have assumed that it would have been appeared for console versions too, since it's compatible with them too.

#58
Khan The Wanderer

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 Actually it is only showing up for PC on my profile too...

#59
switzki

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FamousAspect wrote...
On the Microsoft Xbox 360

4)  Select the 'Downloadable Content' option from the Main Menu.

5)  The Dragon Age: Origins Unlock item will now appear in the Available Content tab and say 'Purchased'.

6)  Select that item with the Direction Pad or Left Analog Stick Up/Down. 
You will see a detailed description on the right hand side of the window.

7)  Press the A button to 'Download' the item.  The Xbox 360 downloadable content screen will appear.

8) Review the details and select 'Confirm Download' to start downloading the content.   Wait for the content to
complete downloading before proceeding.

9) After successfully downloading and installing the content, select 'Continue' to return to the Downloadable Content screen.  You should notice the content now says 'Downloaded'.


If you want to play the game when the DA servers are unavailable, you need to delete Promo Item Pack 2 and repeat the above steps for each unlock that you didn't select in step 6. All three unlocks reside in Promo Item Pack 2, and downloading any one of them will grab the entire pack, but as it currently stands you only get offline authorization for the item that you click on directly in step 7.

The following link describes the issue in more detail:

social.bioware.com/forum/1/topic/58/index/172548

#60
Point_B

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Argh! I finally unlocked all the rewards tonight, and only 2 of the 3 are registered on my DA:O account, and they are not even installing, they are just sitting at 100% downloaded, with "version required: 1.0" in red, but i checked my game version, and it is 1.0. What gives? Why aren't they installing?

#61
DragonRageGT

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Khan The Wanderer wrote...

 On "profile" --> "your registered game promotions" - i have an object that has the following description:

UNRECOGNIZED ITEMAn unknown promotional item has been found. Urecognized items will still be available and recognized by the system and game they are intended for.
Could this be the amulet?


First, thanks to OP'er for the Topic!

I have that same message on my game and  I have never played journeys... till now... in my case it is something that EA in my country messed up on the C.E..

#62
Cylon King

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I am also having trouble getting the Amulet of the War Mages for the PS3. I am glad it is an actual issue and not just me.

#63
BigVessXpress

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I'm having the issue with the Amulet of the War Mages for PS3 too. I just sent the DA: Journeys devs an email, we'll see if they can do anything to help.

#64
silver-crescent

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Just out of curiosity, is anyone at all actually getting the amulet?

#65
Kralon

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No amulet here for Xbox 360. So I'm not bothering to waste more time for other unlocks.



Screw it. Unlike the buggy game I paid $50 for, at least I didn't have to buy Journeys. And they think they're going to have people BUYING the next chapters? LOL



Congrats on tarnishing the rep of another once great company, EA.

#66
DragonRageGT

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Bumpones for sticker

#67
LordKiwa

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The other two items work fine, then again I got them when the game first came out, it's just the Amulet apparently since it was changed to just logging in to unlock. I really wish someone would come out with some answer to this, I even emailed the support guys and got no response. It seems they're just outright ignoring this problem.

#68
MassFrost

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Unlocked all three items last night, and like most others only have the belt and helmet actually showing up in my installed content tab.

#69
Magissia

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In dragon age origin i only have the second unlocked item, and it don't download the first, it don't even snow up anywhere

#70
Lightfusion

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Unlocked both the Embri's Many Pockets and Amulet of the War Mage but neither are showing up on my PS3's DA:O in game DLC. Checked my EA acount and looks like my PSN and DA:J are linked.

#71
gokartmagic

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my stuff is linked too and nothing

#72
Hammer Slayer

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I have the PS3 version and I've unlocked the belt and the amulet from journeys.

So far only the belt worked and that updated straight away.



It appears to be an issue with the Amulet of the War Mage itself as it's not just limited to one platform.



I had trouble starting out with other DLC but that has been remedied since so hopefully the problem will be resolved soon.


#73
silent_one89

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Yep, I also have the problem of no Amulet of the War Mage. Says I have it, but it isn't appearing on my 360. The other two appeared just fine with little to no hassle.



Even though I have it, or so the thing says, how exactly do you get the amulet? Looking on here it appears that it is found by killing all of the ogres in the Journeys game, or at least that is what I think was said here and also when I first started playing. Yet I have it now, with only one ogre killed, and the amulet now says you get it by simply signing in to the account in Dragon Age: Origins. I say there is something wrong here, lol.

#74
Rentauro

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I can vouch that shooting an email to Journey's Feedback Team can help it show up. Read up on this solution in the technical support section. Sure it seems out of the way for us, but the help I got was practically instantaneous.



Their email: dajourneys@gmail.com

#75
Chocolatebomber

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so can anyone verify that the problem has been fixed i havent got the game but im planning to do so sometime this weekend