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BOOM! SOLVED!
Listen up everyone, solution's finally here!
So, after the 13th livechat which was as useless as usual, I finally bothered calling the US support number all the way from Israel (had to wait till 3am to do that...), and was finally able to actually speak with a rep who was a little more creative than a brick, his name was Scott and he was very helpful.
He found out the problem in 2 seconds - my account was set to Israel (which is not a problem), but my language was set in EA's database to Hebrew somehow (the spoken language in Israel which EA does not support so no idea how it happened).
Anyway, he changed my account's location to US and language to English, and KABOOM - download is working!
He asked me to post this solution here: Everyone who encounters this problem should contact EA's support (livechat or calling) and ask their account location and language changed to US and English respectively. After that, you can change your location back and it will work, but leave the language on English. That's it, you're good to go! Thanks again Scott for doing in 2 minutes what an army of 13 livechat guys and 5 escalations couldn't do!
DISCLAIMER: This solution works for the TEMPORARILY UNAVAILABLE ERROR, I can't say about the General Error, but it's definitely worth a shot!
So after all said and done, what are you waiting for? Tell me if it worked! *crossing fingers for everyone*
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