31 réponses à ce sujet

[Korgulg]

Hello
I made a quick research and didnt find anything that could help me, so im writting this post. Today I noticed that on my profile screen of Dragon Age Bioware social (where You can see you character), i got a plenty of "messages":

You must confirm your password before proceeding:

Its on the image of your character lvl (left side of screen)
above the 2 recent achievements on the main profile page
below character name..
and in many many more places on the same page.
Secondly instead of "Go back to profile" button, or sth like that, I can see "You are too young" button.
Now my question is.. did I messed up something, or maybe this is just some kind of a bug?
Just to add.. I have my account for about a month or more, this is first time that this problem occured, I did not use any "forgot password" service. I tried to change my password, nothing new happened. The same messages all the time. Anyone got a clue how to solve this puzzle? )
Just in case someone dont understand me.. Im sorry but English is not my first language

[Jeff Rousell]

I'm not seeing this when I view your profile logged in or logged out. What is your browser and version? Could you provide a screenshot of this?

[Korgulg]

Im using Mozilla Firefox (3.5.5). All was fine before, this.. lets call it glitch occured today.
Here are the links for screenshots..

http://img444.images...64/31994518.jpg

http://img44.imagesh...09/86295658.jpg

I cut them a lil bit to save on jpg size.  I can see that on other profiles as well. I tried to logout / login - none worked. Deleted all cookies from browser, didnt help either.

Edit: I dont know if that counts, but from some time I dont see Tab with patches on the list that is on the left side. I know it was there before. If im not wrong it was in "My Games". Now I can see only Register games, and my registered Game, which is DAO : PC

Edit2: I checked after logout. All the same, still have "You must confirm.." all over the place, and You are too young button.

Modifié par Korgulg, 16 décembre 2009 - 12:33 .

[David A. Lessnau]

Just for safety's sake, I'd check your computer for malware. Assuming you have some form of Windows, I'd start with rebooting into Safe mode (to clear things out). Then, boot back into normal mode and run a full anti-virus check. When that's done, try clearing your browser's cookies, history, cache, etc..

[Hanfree]

Please wtf is this in my registration products?







"Hola %1$s,







%2$s ha publicado un nuevo comentario en uno de sus listados de clasificados. Por favor, haga clic en el enlace a continuación para verlo:







%3$s











Saludos cordiales,



La Administración de la Red Social



"



Wtf?and "Deberá confirmar su contraseña antes de continuar: "



What password i need to registry? and the page tell me my dvd product key is not valid?¿?¿?¿?¿?

[Korgulg]

Yes i im using Windows. Done that allready, no viruses found etc. Ive seen similar thread on some polish forum.. Not on Bioware, but it was about bioware social. People didnt find solution either.
Cookies, history etc were allready deleted earlier.

Modifié par Korgulg, 16 décembre 2009 - 08:43 .

[AGCasillas]

The same for me.

I have brought several Bioware points in order to buy DLC and I have started to recieve the same message.

[Korgulg]

I've bought a points a loooooot earlier But Im glad that Im not the only one with this problem.. And i feel sorry for others as well.. mixed feelings

Hope someone will be able to do sth with that soon Its so annoying

Modifié par Korgulg, 16 décembre 2009 - 01:47 .

[Djes]

OP, your language is set to Cestina (czech?)

[Korgulg]

No its set to Polish I dont mind English but sometimes its quite nice to read sth in your mother language if You know what I mean
Anyway.. Polish language wasnt an obstacle before.. so i doubt it would now cause this problem

Modifié par Korgulg, 16 décembre 2009 - 09:31 .

[Jeff Rousell]

We have identified and fixed the root cause of this problem. This will not fix crazy translations and out of place sentences, words or paragraphs, but it will prevent this from happening again.

[Korgulg]

"You must confirm password" just dissapeared.. but I still have "You are to young" button instead of "go back" or sth like that.

So problem wasnt on my side. Im happy for that What about that You are too young button?

And if You could tell me, what happened to the DAO patch tab, that I had some time ago in My Games (I guess it was there..)
Now i have to manually search for patch posts/threads.

Modifié par Korgulg, 16 décembre 2009 - 09:36 .

[Hanfree]

I got the problem ¿where i confirm my password? or my DVD-key?

When i put my DVD-Key tell me "this code is not valid" ¿For what? is a legal dvd-key from my manual of the game

Sorry the english

[Snoteye]

Korgulg wrote...

What about that You are too young button?

Your EA account believes you to be younger than 18. You cannot change this setting.

[Korgulg]

Even if I set my correct DOB on every page possible (so im above 21)? An why it happened with previous "bug"?

[Snoteye]

Are you not getting it now?

[Korgulg]

According to Bioware social profile button Im still too young.

[Snoteye]

And are you getting this when attempting to view others' profiles, but not your own?

[Korgulg]

Im getting this "inside" profile. So like I said, instead of Go Back or sth like that button, that was on top of the page, there is "You are too young." button. It makes the same, loads previous page.. But im wondering why it states "You are to young" (which is statement IMHO), and its not Go back or similar.
And its inside my profile, and other profiles as well.

Modifié par Korgulg, 18 décembre 2009 - 10:03 .

[Snoteye]

If I understand correctly, when attempting to view somebody else's profile, there is a message telling you that "you are too young," and clicking on it takes you back to the last viewed page, yes? Do you get this when attempting to view your own profile as well? If so, it is indeed because the EA account thinks you're not 18+ years old -- which, unfortunately, it seems you can do nothing about (short of perhaps contacting EA support; I don't believe anyone with this problem has tried that).

[Korgulg]

No mate Check third post in this thread. There are screenshots there. Im talking about button on the top of the page. I can see profile, mine as well as others too. Something just messed with name of the button, that earlier states Go Back or similar, and now states "You are too young."

Check the screenshots Like I said on the beginning, sometimes its quite hard to explain something in language that is not your first

[Snoteye]

Sorry about that, I missed the second screenshot before.

I think it's a poor, or simply lacking, translation. Does the button (always) take you to this page? Everything shows and works as expected on my end, but several of the available languages (drop-down bottom right) seem to have the exact same problem you're experiencing.

[Edit]
Yes, this is what Jeff meant in his second post. Nothing is broken, the text just isn't translated properly.

Modifié par Snoteye, 19 décembre 2009 - 01:08 .

[Korgulg]

But it was fine on the beginning.. I mean before previous problem appeared.. Anyway, good to know whats going on. Thank You for help mate

[Japoncio]

I have a lot of crazy translations in my profile page, and in the forum pages too...

A lot of sentences in the social.bioware site are corrputed...

I think that my computer is clean, no viruses, no spyware, all cokies deleted...

Is there any solution for this ?

Modifié par Japoncio, 20 décembre 2009 - 08:20 .

[Japoncio]

Jeff Rousell wrote...

We have identified and fixed the root cause of this problem. This will not fix crazy translations and out of place sentences, words or paragraphs, but it will prevent this from happening again.

It means that this issue can not be fixed for people that had the problem before ? <_<

Isn't there any solution for us ?