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#101
FearTheCompany

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Thomas Abram wrote...

oXTheReverendXo wrote...

Variasaber wrote...

FearTheCompany wrote...

Turbo controllers for mattock?
Holding down the trigger to shoot instead of having to press it over and over?
respond please if you are allowed to use these

Don't quote me on this, but I'm pretty sure you're allowed to use them.


Would they even be able to tell? Assuming you're on a console, doesn't the console just register these as multiple standard trigger presses? I thought all the processing work for this was done on the controller itself.


We can definitely tell the difference between a regular round and a rocket-firing weapon.

Thank you for a response.
Yeah its just a controller. Has nothing to do with in game mechanics. It just allows me to shoot the mattock to its full capabiltiesImage IPB

#102
oXTheReverendXo

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Meant to hit edit on my other post instead of quote.

Modifié par oXTheReverendXo, 04 juillet 2012 - 09:35 .


#103
landylan

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Is the flamer reegar trick considered cheating?

Modifié par landylan, 04 juillet 2012 - 09:32 .


#104
Variasaber

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FearTheCompany wrote...

Thank you for a response.
Yeah its just a controller. Has nothing to do with in game mechanics. It just allows me to shoot the mattock to its full capabiltiesImage IPB

With controllers like that, yes, it's handled at the hardware level and couldn't be detected automatically. But with the sheer variety and depth of data BW receives from matches, if they were going to consider those controllers cheating they could probably just scour through that data and figure it out.

Modifié par Variasaber, 04 juillet 2012 - 09:34 .


#105
KrazyMF

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Thomas Abram wrote...

Korolen wrote...

Why is modding cheating? If credit/xp gain is turned off, and it's a private game, it harms no one. It merely adds longevity to your game.

Is there some sort of technical limitation as to why you can't do temporary bans or warnings? They seem a much more appropriate response to things like using the missile glitch in a public game.
I'll be editing this post with more questions soon :)


We're still looking at our options with modding. Right now we do consider it cheating.

While I feel you bring up some very strong points it's a very interesting thing to police and I consider it a gateway to editing on the public side of things. Unfortunately since we're still discussing this subject internally I cannot say much more on our current stance.

As far as reprimanding goes - We can and do issue warnings and temporary bans in extremely rare cases. The number of warnings we issue will probably be included in the next ban wave post which is soon ;)


I just want to comment on this and maybe offer up a solution to the modding scene.

There is a game franchise known as the "X" franchise. Most people would remember X3TC and EgoSoft as being the most mod friendly franchise and developer known to the industry. They have a system in place where the developers actually SIGN certain mods that meet certain criteria.

This is a great system as it encourages the community to make content and missions/modes that are in the company's vision for the game and it cuts back on the amount of work that the developers actually have to do.
All the developers that are assigned to verifying and signing mods do is PLAY and ensure that the mods HAVE BALANCE that meets the criteria set by them.

It really encourages the community there and brings some really cool ideas down the pipe. One of the best modding systems I've seen. And the end goal is that certain modders get PUBLISHED and their mods become OFFICIAL CONTENT in updates. Which gains them notoriety within the community, and it helps EgoSoft to "talent hunt" for potential employees.

Just some thoughts.

#106
shadowkinz

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The Mad Hanar wrote...

I saw someone using a Reegar and the Flamer at the same time the other day. Is that normal or a glitch?


That's normal.. maybe it wasn't intended but i can't see that qualifying as a glitch rather than a gameplay mechanic that can be abused.. like reload canceling, which is my favorite part of using a black widow =P

#107
FearTheCompany

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Why would it be cheating anyway when you can go to your local store and buy one?Image IPB

Modifié par FearTheCompany, 04 juillet 2012 - 09:41 .


#108
Thomas Abram

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MWaHa wrote...

GameKillerFT wrote...

All I will say is if I get reported or banned for NOT glitching or cheating, but for useing my striker x or krysae x on my bartarian and vorcha, BioWare and I will be in communication for a very big payday. After all just because others cheat doesn't mean I have to stop useing a good weapon.

Simply put. Have your proof or don't report or assume without it, or problems will arrise. I payed just like the rest for this half done game.


lolwut

EDIT: seriously, I think I've only seen one person on the forums complain about being unfairly banned. The folks at BioWare strike me as competent and data-driven and conscientious enough that you don't have to worry about that.

SECOND EDIT: But it would be nice if BioWare could give us any info about the ban appeal process, and how many bans are overturned upon review (how many mistakes they make when banning someone).


In order to appeal a ban a person must e-mail me3accountadmin@bioware.com (EA Support will direct you to us if you have been banned, they will not unban you). Once we receive the e-mail we'll review your case from scratch and compare it with any notes left by the previous case officer/investigator. If it turns out you're not a cheater we'll restore your access. That's pretty much it.

The actual investigation part is often conducted by multiple members of my team seperately to ensure the correct verdict. We are very thorough.

#109
oXTheReverendXo

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Thomas Abram wrote...

MWaHa wrote...

GameKillerFT wrote...

All I will say is if I get reported or banned for NOT glitching or cheating, but for useing my striker x or krysae x on my bartarian and vorcha, BioWare and I will be in communication for a very big payday. After all just because others cheat doesn't mean I have to stop useing a good weapon.

Simply put. Have your proof or don't report or assume without it, or problems will arrise. I payed just like the rest for this half done game.


lolwut

EDIT: seriously, I think I've only seen one person on the forums complain about being unfairly banned. The folks at BioWare strike me as competent and data-driven and conscientious enough that you don't have to worry about that.

SECOND EDIT: But it would be nice if BioWare could give us any info about the ban appeal process, and how many bans are overturned upon review (how many mistakes they make when banning someone).


In order to appeal a ban a person must e-mail me3accountadmin@bioware.com (EA Support will direct you to us if you have been banned, they will not unban you). Once we receive the e-mail we'll review your case from scratch and compare it with any notes left by the previous case officer/investigator. If it turns out you're not a cheater we'll restore your access. That's pretty much it.

The actual investigation part is often conducted by multiple members of my team seperately to ensure the correct verdict. We are very thorough.


This makes me curious about something. Is there ever a situation in which you end up deciding a ban was perhaps unfair, but some sort of action should still be taken? Such as a credit wipe? I have no example scenario, just wondering.

EDIT: Assuming this was part of an appeal, not an initial response to an exploitation.

Modifié par oXTheReverendXo, 04 juillet 2012 - 09:42 .


#110
YellowSatan

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if you want to reduce cheating, then i suggest giving out the ultra-rare weapons sooner to players who have been playing non-stop..

these players get pissed off when they spend tons of credits on premium spectre packs and all they get are rubbish items..

that's my honest opinion..

at the end of the day, we just wanna have fun.. with ultra-rare weapons.

#111
FearTheCompany

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YellowSatan wrote...

if you want to reduce cheating, then i suggest giving out the ultra-rare weapons sooner to players who have been playing non-stop..

these players get pissed off when they spend tons of credits on premium spectre packs and all they get are rubbish items..

that's my honest opinion..

at the end of the day, we just wanna have fun.. with ultra-rare weapons.

They should gives us URs if you have apperances maxed and all other weapons at X!
This is why most players go rouge trying to do every glitch possible to obtain these weapons faster

#112
Deucetipher

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What about spending credits from glitched games? On my first report, I offered to hold the credits until they could be removed, but when I got the e-mail back, there was no mention of it so I went ahead and spent them. I realize that the e-mails are automated, but I haven't heard anything else since, other than the general admonishments (by fellow forumites) not to spend money derived from glitched games.

#113
OhPa2

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It's nice to see Bioware (Thomas) interacting with the ME3 MP community.

Identifying and dealing with cheaters is a difficult but necessary part of the game administration process. Thank you for your efforts and for this opportunity to engage in a dialogue.

#114
Thomas Abram

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oXTheReverendXo wrote...

Thomas Abram wrote...

MWaHa wrote...

GameKillerFT wrote...

All I will say is if I get reported or banned for NOT glitching or cheating, but for useing my striker x or krysae x on my bartarian and vorcha, BioWare and I will be in communication for a very big payday. After all just because others cheat doesn't mean I have to stop useing a good weapon.

Simply put. Have your proof or don't report or assume without it, or problems will arrise. I payed just like the rest for this half done game.


lolwut

EDIT: seriously, I think I've only seen one person on the forums complain about being unfairly banned. The folks at BioWare strike me as competent and data-driven and conscientious enough that you don't have to worry about that.

SECOND EDIT: But it would be nice if BioWare could give us any info about the ban appeal process, and how many bans are overturned upon review (how many mistakes they make when banning someone).


In order to appeal a ban a person must e-mail me3accountadmin@bioware.com (EA Support will direct you to us if you have been banned, they will not unban you). Once we receive the e-mail we'll review your case from scratch and compare it with any notes left by the previous case officer/investigator. If it turns out you're not a cheater we'll restore your access. That's pretty much it.

The actual investigation part is often conducted by multiple members of my team seperately to ensure the correct verdict. We are very thorough.


This makes me curious about something. Is there ever a situation in which you end up deciding a ban was perhaps unfair, but some sort of action should still be taken? Such as a credit wipe? I have no example scenario, just wondering.

EDIT: Assuming this was part of an appeal, not an initial response to an exploitation.


Definitely. We aren't perfect and we're constantly looking to improve. We understand that we make mistakes from time to time (in severity among other things) and that's exactly why we have the appeal process.

I typed this while enjoying a popsicle.

#115
Seifer006

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SapientesGladio wrote...

It is a great game, don't fix anything just keep adding awesome sh¡t


mybudgee wrote...

Please tell us how/ when its possible to be banned for playing in a match with an unknown cheater.


These.

also, show zer0 tolerance towards cheaters. I want to play this game without having to put up with modders/cheaters etc...

#116
Thomas Abram

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Deucetipher wrote...

What about spending credits from glitched games? On my first report, I offered to hold the credits until they could be removed, but when I got the e-mail back, there was no mention of it so I went ahead and spent them. I realize that the e-mails are automated, but I haven't heard anything else since, other than the general admonishments (by fellow forumites) not to spend money derived from glitched games.


This is very case by case. Odds are the agent saw something that made them think holding onto those credits was your right, in that case.

#117
Dorje Sylas

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How about keeping a State of the Game article up to date with a list of things you'll ban (that supports the "don't abuse things" clause of the ToS.

Also keeping a list of those game element that are actually non-fuctional so non-BSN players can get easily informed. Kinda underhanded that you still haven't been open about that fact that ULMs just don't work right now in multiplayer. I keep seeing newer (and even some higher N7) players running around them attached to SMGs. If it's going to take weeks or even months to fix, at least let your player's know that it's broken.

#118
A Sinister Lamb

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Thomas Abram wrote...

Deucetipher wrote...

What about spending credits from glitched games? On my first report, I offered to hold the credits until they could be removed, but when I got the e-mail back, there was no mention of it so I went ahead and spent them. I realize that the e-mails are automated, but I haven't heard anything else since, other than the general admonishments (by fellow forumites) not to spend money derived from glitched games.


This is very case by case. Odds are the agent saw something that made them think holding onto those credits was your right, in that case.


I assume that means it's okay to spend credits from missile glitched games? As you mentioned in an earlier response, you guys seem to be okay with us sticking it out so we don't waste our consumables PROVIDED we leave the lobby afterwards?

Also, is it okay to still use weapons like the Krysae and Striker? I assume you guys can tell if they're just being used normally and not used for glitching? Also, I assume the ammo reset counter isn't a bannable offense? It's happened to me a few times (The Krysae clip jumped from 3 to 0) and I have no idea how. Sorry for the many questions; I had more, but other people have already asked.

#119
Krantzstone

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Great thread, and now that it's answered some of my concerns about the banning process, I'm less concerned that innocent people will get caught up in the 'ban waves'.

I'd still like to see all players (not just the ones who religiously read forums) being informed as to exactly what does/does not constitute bug abuse and exactly what the penalty process is, and so forth. Or at the very least, a pop-up dialog box which can't be bypassed, when you first enter multiplayer, telling people to go read certain stickied threads on the forums regarding glitches. Informed players make for happy players (usually ;P).

#120
Thomas Abram

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A Sinister Lamb wrote...

Thomas Abram wrote...

Deucetipher wrote...

What about spending credits from glitched games? On my first report, I offered to hold the credits until they could be removed, but when I got the e-mail back, there was no mention of it so I went ahead and spent them. I realize that the e-mails are automated, but I haven't heard anything else since, other than the general admonishments (by fellow forumites) not to spend money derived from glitched games.


This is very case by case. Odds are the agent saw something that made them think holding onto those credits was your right, in that case.


I assume that means it's okay to spend credits from missile glitched games? As you mentioned in an earlier response, you guys seem to be okay with us sticking it out so we don't waste our consumables PROVIDED we leave the lobby afterwards?

Also, is it okay to still use weapons like the Krysae and Striker? I assume you guys can tell if they're just being used normally and not used for glitching? Also, I assume the ammo reset counter isn't a bannable offense? It's happened to me a few times (The Krysae clip jumped from 3 to 0) and I have no idea how. Sorry for the many questions; I had more, but other people have already asked.


Of course it's okay, x2.

BUT, it's not okay if you get a crazy amount of credits that doesnt suite the game you played. For example, gold credits amount while playing bronze.

#121
Gwenaith

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Just entered a game where I seemed have to infinite spare ammo but a clip size. When I fired it emptied the clip but after the reload, not sure if I did manually or not, it wouldn't fire the entire clip. Using an avenger. Typing that I've just realised it could be an ME1 ammo game mod. Is there one/several? Does it work in MP? What's the policy on it?

#122
Lord Thornos

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What is a maximum punishment for griefing? How many reports must a player have against them for a punishment to be enacted? How do you deal with the people having different opinions as to what griefing is and is not?

#123
Lucius Aelius

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Hey, my main question is regarding the Invisible Weapon Glitch which happens when swapping weapons while going up a ladder (where the only glitch is appearance related), it grants no edge in the game so I can't imagine it being frowned upon, but is it something the Bioware team has a problem with, and might I request the glitch never be fixed and that at least one ladder be included in all new maps?

I despise the appearance of the Cobra Missile Launcher on everyone's back (it's bulky and it clashes), so I make it invisible on any map that lets me (and admittedly, it does give me an edge where it makes me feel/my character look more badass). I am somewhat concerned about being resported for it however, as I do it every game and I play a lot with randoms (often explaining the glitch just so they don't think I'm cheating).

As such, I was also wondering if a stickied list of all "glitches" that offer no tangible benefit in game and are allowed to be used might be compiled such that people have an easily referenced official statement on the matter (I for one would like it to become a thing everyone does in every game they play, I really hate that Cobra and would even prefer missiles be removed from the game entirely if I could just have that eyesore out of the picture).

That is all, thank you for your time and have a great day.

#124
Raging Nug

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Hey Thomas, glad to see this thread up and running - I like that us players get the chance to speak with the team, so we all work off one another to make the game more enjoyable.

Modding was mentioned earlier in the thread, and I wanted to ask why it would be considered illegal despite the credit gain being removed. I look at games like Halo: Reach where players have almost complete control of the game and can create game modes like Griffball, Zombies, and others which ultimately extend the longevity of games, and I wonder why we wouldn't want that here. I understand you're not Bungie or Valve, and I understand you're working off of different game types with a different business model, but isn't stifling that creativity bad for the community? How does it still fall under 'cheating' when there's no incentive beyond making the game more fun? You said that it opened up the gateway to editing on the public side, but isn't that what we want?

Maybe I missed something, or maybe someone else can answer. Thanks.

#125
DarkerCompanion

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Lucius Aelius wrote...

Hey, my main question is regarding the Invisible Weapon Glitch which happens when swapping weapons while going up a ladder (where the only glitch is appearance related), it grants no edge in the game so I can't imagine it being frowned upon, but is it something the Bioware team has a problem with, and might I request the glitch never be fixed and that at least one ladder be included in all new maps?

I despise the appearance of the Cobra Missile Launcher on everyone's back (it's bulky and it clashes), so I make it invisible on any map that lets me (and admittedly, it does give me an edge where it makes me feel/my character look more badass). I am somewhat concerned about being resported for it however, as I do it every game and I play a lot with randoms (often explaining the glitch just so they don't think I'm cheating).


Whoa, how do you do that? I would love to improve my character's style!