100 réponses à ce sujet

[Vault101 survivor]

Daveros wrote...

I'm getting less and less enthralled by the shipping warehouse every day.

Was the tube crushed, or just the lithos?

The tube was not crushed, only the lithos were damaged. I have to believe that whoever packed them simply did not care and just jammed them in there any old way. On top of that, the person jammed larged wads of craft paper on either end of the tube, after the lithos had been jammed in there. Presumably the paper wads were put in either end to serve as a sort of padding to protect the lithos. Ironically, however, the wads only did further damage. What do you think happes when you shove large wads of paper directly at the edges of the lithos? Yeah, you get the point. This actually leads me to my next point: They roll the lithos on sheets of craft paper, but the craft paper is exactly the same size as the lithos themselves. This is completely stupid because it still leaves the edges of the lithos completely exposed. The craft paper should be much wider than the lithos, and the litho should be set perfectly centered on the craft paper. The wider craft paper acts as a safety measure itself and eliminates the need to jam wads of paper. The wide craft paper ends absord any shock and prevent the lithos from rattling around. I hope you all understand what I'm saying.

[Daveros]

Yours may not be the only case we hear of, then...

Hooray! And no replacements!

[Vault101 survivor]

I really didn't mean to be a downer. I really do hope that my case is an isolated incident. Hopefully everyone (or most everyone) gets their lithos in tip top shape.

[Legendary Chop Chop]

Suffice to say, I lucked out.

I felt pretty afraid after seeing Vault's litho pics of it being packed in pretty carelessly, and I have to say, this seems to have been a poor packaging affair as well:



I was really worried at that corner, but lucky on me, it was the only defect on the print.



Sorry for the other stuff in the pic, I had to reach out quick for something to pin it down, it was freshly taken from the tube after that.



Detailed pic of the corner damage. Not good, but it shouldn't be visible in the frame. I'm actually grateful it's just that minor. Not too bad.

I am glad I didn't order more than one print, because I am certain they would have just shoved them all in the same tube, which is an atrocious act in itself.

I was hoping the shirt I ordered would have made them ship both things in one bigger box, so thus limiting the chance of litho damage, but the shirt and poster tube arrived separately.

Overall, it's a really good print, much better than I expected. It's beautiful and quite vibrant. People that ordered definitely won't be disappointed, unless your arrives damaged that is.

But, to close this out, here's an optimistic picture of it in pretty great shape, all things considered:



They absolutely have to take better care of these, the thick tube was a step in the right direction, but learn how to roll them, please.

Modifié par Legendary Chop Chop, 06 septembre 2012 - 10:06 .

[rasmusvn]

I really don't hope they start folding them

I've just had a screenprint arrive with folds all the way along the left side :/

Modifié par rasmusvn, 06 septembre 2012 - 09:48 .

[Legendary Chop Chop]

rasmusvn wrote...

I really don't hope they start folding them

Rolled... I meant rolled lol

If they roll properly and pack it right, there should never be any problems with damaged lithos if the tube is sturdy enough.

I would be worried if I ordered a full set though if they seriously just rolled them to where they aren't a tight roll with a lot of room to move in there.

Modifié par Legendary Chop Chop, 06 septembre 2012 - 09:51 .

[Daveros]

Legendary Chop Chop wrote...

rasmusvn wrote...

I really don't hope they start folding them

Rolled... I meant rolled lol

You always do that...

[Legendary Chop Chop]

A roll is a fold, in a way lol.

I'm just relieved I don't have to deal with support on this one, of all ones.

Modifié par Legendary Chop Chop, 06 septembre 2012 - 09:57 .

[Daveros]

Legendary Chop Chop wrote...

A roll is a fold, in a way lol

According to the guys that send the lithos, yeah...

[Legendary Chop Chop]

I hope all of you guys that ordered yours, especially more than one, get them in good condition. Cause I don't expect replacements to be a real option here, but I'm hoping there will be some left for those that need them for the really badly damaged ones.

Modifié par Legendary Chop Chop, 06 septembre 2012 - 09:59 .

[Twilight_Princess]

Well all three of mine were damaged....I'm so sad right now

[Daveros]

Hyrule_Gal wrote...

Well all three of mine were damaged....I'm so sad right now

Like Vault's?

[Twilight_Princess]

Daveros wrote...

Hyrule_Gal wrote...

Well all three of mine were damaged....I'm so sad right now

Like Vault's?

Not as bad as his but still pretty bad   All 3 of mine had multiple bends and dents around it but garrus got the worst of it . He had dents and bends too but he also had scratches and cracks on the image. Fun fact, the lid on his tube arrived HALF WAY DOWN INSIDE. I'm so angry and sad about this since these were so limited. You'd think they would TRY to pack them better!

[Marksman_iza]

My liara won't show up till tomorrow unless ups decides to be nice and send it out before the scheduled date. Considering what I am seeing I am a tad bit scared for my new litho. I haven't had a problem with the new warehouse yet and I really don't want to but, I wasn't overly thrilled that it ships from so far away now. Certainly more chances for it to get messed up.

[Vault101 survivor]

Guys, I just got the bad news straight from Treehouse: There are no replacements available. Period. They did at least refund my money, minus the cost of shipping

Cross your fingers that your lithos arrive in good shape everyone!

You also now know that of the 300 Tali's, at least two (my damaged copies) are now destroyed; and at least one Garrus is now destroyed. They're gone forever.

Modifié par Vault101 survivor, 07 septembre 2012 - 10:24 .

[Marksman_iza]

Well just got mine pleased to say that nothing bad happened to the actual imagine.
Had a crease in the upper white border. Funny enough it was not on the side they decided to just shove paper into so the litho wouldn't slide around the tube. Not really pleased with how this one was packaged and this is the first litho I have ever gotten with damage like this. I would post pictures but I can't find my camera.
Other than that the Liara litho really does look AMAZING in person.

Modifié par Marksman_iza, 08 septembre 2012 - 07:38 .

[Legendary Chop Chop]

Marksman_iza wrote...

Well just got mine pleased to say that nothing bad happened to the actual imagine.
Had a crease in the upper white border. Funny enough it was not on the side they decided to just shove paper into so the litho wouldn't slide around the tube. Not really pleased with how this one was packaged and this is the first litho I have ever gotten with damage like this. I would post pictures but I can't find my camera.
Other than that the Liara litho really does look AMAZING in person.

I'm glad yours came in at least quality condition. I say we got lucky to have ours how we got it considering how others have received theirs.

I do agree, this litho is one of my favorites out of all of them ever released. The art itself and color really look great.

I took a picture of her in a frame, it's a black frame with a silver trim that I think blends nice with the image.

[Kem1995]

That light on her ass.. looks like it's part of the lithograph lol. Other than that, looks great!

[Gazereths]

Jealous of that Liara litho, that would be my dream litho but I'm not paying the ridiculous prices they are on ebay for.

If anyone has an unsigned one they are willing to sell for a rasonable price send me a PM.

Modifié par Gazereths, 09 septembre 2012 - 12:21 .

[Daveros]

Mine arrived in pretty good condition, considering one end of the tube was screwed up and the stopper was jammed half way down and against the lithos.

I'll keep them under some heavy books for a week or so and see how they turn out.

[Gorakka]

Daveros wrote...

Mine arrived in pretty good condition, considering one end of the tube was screwed up and the stopper was jammed half way down and against the lithos.

I'll keep them under some heavy books for a week or so and see how they turn out.

You may also wish to try using an iron.

Make sure there absolutely no water/steam in it. And that the temperature is low. Iron on the reverse side naturally.

[Legendary Chop Chop]

Daveros wrote...

Mine arrived in pretty good condition, considering one end of the tube was screwed up and the stopper was jammed half way down and against the lithos.

I'll keep them under some heavy books for a week or so and see how they turn out.

That's good to hear, considering they shipped internationally too, glad you had them arrive in quality shape.

[Daveros]

Gorakka wrote...

Make sure there absolutely no water/steam in it. And that the temperature is low. Iron on the reverse side naturally.

I had a panic attack just thinking about doing that...

[vometia]

Mine arrived today; no serious damage, which is fortunate, though quite a bit of minor damage caused by lazy packing (usual stuff, minor marks where rolled up, and noticeable creasing and crumpling where the screwed-up piece of paper was rammed into the end of the tube); nothing that's likely to be too noticeable when they're framed, but annoying nonetheless.

[f1r3storm]

Got my Liara today and in perfect condition. Yay.