3 réponses à ce sujet

[GR1MSLEEPER]

I have tried all of the above fixes and nothing works. Here is my error log:

Faulting application name: MassEffect3.exe, version: 1.3.5427.46, time stamp: 0x4faaf484
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000029
Fault offset: 0x00090812
Faulting process id: 0x758
Faulting application start time: 0x01cd5dac090dc455
Faulting application path: G:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe
Faulting module path: C:\\Windows\\SysWOW64\\ntdll.dll
Report Id: 4d1afab5-c99f-11e1-96a4-0002e30f57d3


Someone please help me. PLEASE

When I start the game, I hear the intro music for just a second then it crashes. I dont see anything though. Just a black screen and a second of the intro music then it all goes up in flames...

Here is my APP CRASH NOTES :

Version=1
EventType=APPCRASH
EventTime=129862967158510393
ReportType=2
Consent=1
UploadTime=129862967162050595
ReportIdentifier=789c450b-c9a1-11e1-96a4-0002e30f57d3
IntegratorReportIdentifier=789c450a-c9a1-11e1-96a4-0002e30f57d3
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=MassEffect3.exe
Sig[1].Name=Application Version
Sig[1].Value=1.3.5427.46
Sig[2].Name=Application Timestamp
Sig[2].Value=4faaf484
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.17725
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4ec49b8f
Sig[6].Name=Exception Code
Sig[6].Value=c0000029
Sig[7].Name=Exception Offset
Sig[7].Value=00090812
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=e8ad
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=e8adce1c2b9e7be834b4063ac3c53863
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=e8ad
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=e8adce1c2b9e7be834b4063ac3c53863
UI[2]=G:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe
UI[3]=Mass Effect™ 3 has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=G:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe
LoadedModule[1]=C:\\Windows\\SysWOW64\\ntdll.dll
LoadedModule[2]=C:\\Windows\\syswow64\\kernel32.dll
LoadedModule[3]=C:\\Windows\\syswow64\\KERNELBASE.dll
LoadedModule[4]=C:\\Windows\\syswow64\\SHLWAPI.dll
LoadedModule[5]=C:\\Windows\\syswow64\\GDI32.dll
LoadedModule[6]=C:\\Windows\\syswow64\\USER32.dll
LoadedModule[7]=C:\\Windows\\syswow64\\ADVAPI32.dll
LoadedModule[8]=C:\\Windows\\syswow64\\msvcrt.dll
LoadedModule[9]=C:\\Windows\\SysWOW64\\sechost.dll
LoadedModule[10]=C:\\Windows\\syswow64\\RPCRT4.dll
LoadedModule[11]=C:\\Windows\\syswow64\\SspiCli.dll
LoadedModule[12]=C:\\Windows\\syswow64\\CRYPTBASE.dll
LoadedModule[13]=C:\\Windows\\syswow64\\LPK.dll
LoadedModule[14]=C:\\Windows\\syswow64\\USP10.dll
LoadedModule[15]=C:\\Windows\\system32\\IMM32.DLL
LoadedModule[16]=C:\\Windows\\syswow64\\MSCTF.dll
LoadedModule[17]=C:\\Program Files (x86)\\Origin\\igo32.dll
LoadedModule[18]=C:\\Windows\\syswow64\\SHELL32.dll
LoadedModule[19]=C:\\Windows\\system32\\MSVCR100.dll
LoadedModule[20]=G:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\Core\\awc.dll
LoadedModule[21]=C:\\Windows\\syswow64\\ole32.dll
LoadedModule[22]=C:\\Windows\\syswow64\\OLEAUT32.dll
LoadedModule[23]=C:\\Windows\\system32\\profapi.dll
LoadedModule[24]=C:\\Windows\\system32\\uxtheme.dll
LoadedModule[25]=C:\\Program Files (x86)\\MSI Afterburner\\Bundle\\OSDServer\\RTSSHooks.dll
LoadedModule[26]=C:\\Program Files (x86)\\DisplayFusion\\Hooks\\AppHookx86_A1927C99-5252-48CD-A4C5-88BED3FAA60A.dll
LoadedModule[27]=C:\\Windows\\WinSxS\\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\\COMCTL32.dll
LoadedModule[28]=C:\\Windows\\system32\\WINMM.dll
LoadedModule[29]=C:\\Windows\\syswow64\\CLBCatQ.DLL
LoadedModule[30]=C:\\Windows\\system32\\CRYPTSP.dll
LoadedModule[31]=C:\\Windows\\system32\\rsaenh.dll
LoadedModule[32]=C:\\Windows\\system32\\RpcRtRemote.dll
LoadedModule[33]=G:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\Core\\EACore.dll
LoadedModule[34]=C:\\Windows\\syswow64\\WS2_32.dll
LoadedModule[35]=C:\\Windows\\syswow64\\NSI.dll
LoadedModule[36]=C:\\Windows\\system32\\VERSION.dll
LoadedModule[37]=C:\\Windows\\system32\\WINHTTP.dll
LoadedModule[38]=C:\\Windows\\system32\\webio.dll
LoadedModule[39]=C:\\Windows\\syswow64\\WININET.dll
LoadedModule[40]=C:\\Windows\\syswow64\\Normaliz.dll
LoadedModule[41]=C:\\Windows\\syswow64\\iertutil.dll
LoadedModule[42]=C:\\Windows\\syswow64\\urlmon.dll
LoadedModule[43]=C:\\Windows\\system32\\WTSAPI32.dll
LoadedModule[44]=C:\\Windows\\syswow64\\PSAPI.DLL
LoadedModule[45]=C:\\Windows\\syswow64\\COMDLG32.dll
LoadedModule[46]=C:\\Windows\\system32\\apphelp.dll
LoadedModule[47]=C:\\Windows\\system32\\DINPUT8.dll
LoadedModule[48]=C:\\Windows\\system32\\XINPUT1_3.dll
LoadedModule[49]=C:\\Windows\\syswow64\\SETUPAPI.dll
LoadedModule[50]=C:\\Windows\\syswow64\\CFGMGR32.dll
LoadedModule[51]=C:\\Windows\\syswow64\\DEVOBJ.dll
LoadedModule[52]=C:\\Windows\\system32\\d3d9.dll
LoadedModule[53]=C:\\Windows\\system32\\d3d8thk.dll
LoadedModule[54]=C:\\Windows\\system32\\dwmapi.dll
LoadedModule[55]=C:\\Windows\\system32\\d3dx9_42.dll
LoadedModule[56]=C:\\Windows\\system32\\d3dx10_42.dll
LoadedModule[57]=C:\\Windows\\system32\\WSOCK32.dll
LoadedModule[58]=C:\\Windows\\system32\\dbghelp.dll
LoadedModule[59]=C:\\Windows\\system32\\USERENV.dll
LoadedModule[60]=C:\\Windows\\WinSxS\\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\\MSVCR90.dll
LoadedModule[61]=C:\\Windows\\WinSxS\\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\\MSVCP90.dll
LoadedModule[62]=C:\\Windows\\system32\\IPHLPAPI.DLL
LoadedModule[63]=C:\\Windows\\system32\\WINNSI.DLL
LoadedModule[64]=G:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\binkw32.dll
LoadedModule[65]=G:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\PhysXExtensions.dll
LoadedModule[66]=C:\\Windows\\system32\\POWRPROF.dll
LoadedModule[67]=C:\\Windows\\system32\\faultrep.dll
LoadedModule[68]=C:\\Windows\\system32\\samcli.dll
LoadedModule[69]=C:\\Windows\\system32\\SAMLIB.dll
LoadedModule[70]=C:\\Windows\\system32\\netutils.dll
LoadedModule[71]=C:\\Windows\\system32\\nvd3dum.dll
LoadedModule[72]=C:\\Program Files (x86)\\NVIDIA Corporation\\PhysX\\Common\\PhysXLoader.dll
LoadedModule[73]=C:\\Windows\\system32\\dhcpcsvc.DLL
LoadedModule[74]=C:\\Program Files (x86)\\NVIDIA Corporation\\PhysX\\Engine\\v2.8.3\\PhysXCooking.dll
LoadedModule[75]=C:\\Program Files (x86)\\NVIDIA Corporation\\PhysX\\Engine\\v2.8.3\\PhysXCore.dll
LoadedModule[76]=C:\\Program Files (x86)\\NVIDIA Corporation\\PhysX\\Common\\cudart32_41_4.dll
LoadedModule[77]=C:\\Windows\\system32\\nvcuda.dll
LoadedModule[78]=C:\\Windows\\system32\\nvapi.dll
LoadedModule[79]=C:\\Windows\\syswow64\\WINTRUST.dll
LoadedModule[80]=C:\\Windows\\syswow64\\CRYPT32.dll
LoadedModule[81]=C:\\Windows\\syswow64\\MSASN1.dll
LoadedModule[82]=C:\\Windows\\System32\\dsound.dll
LoadedModule[83]=C:\\Windows\\System32\\MMDevApi.dll
LoadedModule[84]=C:\\Windows\\System32\\PROPSYS.dll
LoadedModule[85]=C:\\Windows\\system32\\AUDIOSES.DLL
LoadedModule[86]=C:\\Windows\\system32\\avrt.dll
LoadedModule[87]=C:\\Windows\\system32\\HID.DLL
LoadedModule[88]=C:\\Windows\\system32\\mswsock.dll
LoadedModule[89]=C:\\Windows\\System32\\wshtcpip.dll
LoadedModule[90]=C:\\Windows\\system32\\dhcpcsvc6.DLL
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Mass Effect™ 3
AppPath=G:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe


Here is my event viewer general log :

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: MassEffect3.exe
P2: 1.3.5427.46
P3: 4faaf484
P4: ntdll.dll
P5: 6.1.7601.17725
P6: 4ec49b8f
P7: c0000029
P8: 00090812
P9:
P10:

Attached files:
C:\\Users\\Gradwell\\AppData\\Local\\Temp\\WERD5FA.tmp.WERInternalMetadata.xml

These files may be available here:
C:\\Users\\Gradwell\\AppData\\Local\\Microsoft\\Windows\\WER\\ReportArchive\\AppCrash_MassEffect3.exe_4e4f44d3fe62858f62ebc3c24b352a7845345b5_02ccd7dd

Analysis symbol:
Rechecking for solution: 0
Report Id: 789c450a-c9a1-11e1-96a4-0002e30f57d3
Report Status: 1 

[Fredvdp]

Could you post some system specs? GPU, CPU, RAM, etc.

[OneMore1968]

Gr1msleeper, unless you have already. This is also something you should report to EA via their tech support.

ntdll.dll contains all the Windows Kernel functions and is therefore critical. It is usually bad news when you start getting faults with it. I had problems a while ago and it turned out I had picked up a Trojan virus but this isn't always the case. A bad installer can equally cause problems. Any hardware/software that you have recently installed may be at fault.

Also is it something that occurs only when playing ME3? Any other games or apps where it happens. As Fredvdp asks, give us your system spec as well.

Look in your event logs and see if there is anything occuring at the same time. Another thing to do is launch resmon before you launch the game (type resmon into start menu at bottom under Programs). This can let you see if any other processes etc running that you aren't aware of.

Let us know how you get on.

[Nick Freeman]

sorry for the repetition, but with this problem I am struggling for nearly a month, broke the whole brain ... in general is a problem:
my system:
Operating System: Windows 7 max 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: Russian (Regional Setting: Russian)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EP45C-DS3
BIOS: Award Modular BIOS v6.00PG
Processor: Intel® Core™2 Quad CPU Q9400 @ 2.66GHz (4 CPUs), ~2.7GHz
Memory: 6144MB RAM
Available OS Memory: 6142MB RAM
Page File: 1833MB used, 10449MB available
Windows Dir: C:\\Windows
DirectX Version: DirectX 11

my videocard:
Card name: NVIDIA GeForce 9800 GT
Manufacturer: NVIDIA
Chip type: GeForce 9800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\\PCI\\VEN_10DE&DEV_0605&SUBSYS_14641462&REV_A2
Display Memory: 3816 MB
Dedicated Memory: 1001 MB
Shared Memory: 2815 MB


error which gives the game:
aulting application name: MassEffect3.exe, version: 1.3.5427.46, time stamp: 0x4faaf484
Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp 0x4a1743c1
Exception code: 0xc0000005
Fault offset: 0x0003ab1a
Faulting process id: 0xc6c
Faulting application start time: 0x01cd856c332cdccdFaulting application path: E: \\ Mass Effect 3 \\ Mass Effect 3 \\ binaries \\ Win32 \\ MassEffect3.exe
Faulting module path:
Report code: 8a6a1ac8-f15f-11e1-a309-001fd0a1829c

I already tried to reinstall Windows, drivers, and the game itself ....
I think that this error occurs when the loss of packet data ... I can not understand ... please help ...