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Fixing Join/Hosting/Inviting/Connection problems


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#26
Messier87

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orshee wrote...

So we have player A, B and C,
Player A is unable to join game hosted by player B
Player B is unable to join game hosted by player A.
Players A and B are able to join game hosted by player C,
Player C is able to join games hosted by players A and B.

Players A and B are from same country, player C is from different freaking continent...

ports ...really ? nope


I've been experiencing this, as well. Although for me, it's not the exact case where I can only join a host's game overseas and not in the US. Most of my attempts to directly connect to a friend's game by invitation end at the "joining game" screen. I live in an apartment complex that provides internet service for residents, so port forwarding is not possible unless I can talk to management about it.

I can still play MP via quick match, and I've done so for the past few months. However if the host leaves for whatever reason, in most cases I'm dropped from the game.

If I'm allowed access to my apartment's router (doubtful), I'll see if port forwarding solves the problem.

#27
Caratinoid

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@orshee
So what are you saying exactly? That your country received a different version of the game? That the game was designed to not work in your country? That's BS.

@messier87
You will also need a static ip adress that is exluded from DHCP pool if you gonna go for port forwarding. If messing with the router is not an option you best bet is to get invited in a lobby of someone who can host.

#28
PolBear

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Already had forwareded the port 3659 to my computers IP, but still got disconnected from the ME servers. However, it seems I can play one match without problems but get disconnected if I do a second right after. Anyway, I disabled UPNP on my router now. Crossing fingers!

PS! I also tried playing through VPN last day to see if it's based on location, guessing that EA have servers all over the place which communicates with each other. Didn't get disconnected when using a VPN server in Frankfurt, but the testing was way too short to base any theory around ;D And I guess we all are from different regions here, so that myth is kind of busted anyway.

Modifié par PolBear, 25 juillet 2012 - 09:15 .


#29
ExecutorBG

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I've been having even stranger issues :D

Players A and B are on location X using the same router.
Players C and D are on location Y using the same router.

Players A and C are able to connect to B, but D isn't.
Players B and C are able to connect to A, but D isn't.
Players B and C are able to connect to D, but A isn't.
Players A and D are able to connect to C, but B isn't.


After all players reboot their computers sometimes Everyone manages to connect to B.

Any ideas why this happens?

#30
AwesomeBabyLion

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ExecutorBG wrote...

I've been having even stranger issues :D

Players A and B are on location X using the same router.
Players C and D are on location Y using the same router.

Players A and C are able to connect to B, but D isn't.
Players B and C are able to connect to A, but D isn't.
Players B and C are able to connect to D, but A isn't.
Players A and D are able to connect to C, but B isn't.


After all players reboot their computers sometimes Everyone manages to connect to B.

Any ideas why this happens?


Having this problem as well since they released the new balance changes. Me and my girlfriend (A and B) who are on the same router (lol, same apartment so XD) can't connect to our friend C who is in a different country and she can't connect to us (naturally). It gets to the joining screen and switches to where you usually see the characters for 2 seconds, but it never gets past this point.

Before the balance change, never a problem. Please help?

#31
ExecutorBG

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Mine is a bit more different as one of us can connect and the other can't...

Also we got this problem since the game launch :)

Modifié par ExecutorBG, 25 juillet 2012 - 03:20 .


#32
Salacious Pop

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ExecutorBG wrote...

I've been having even stranger issues :D

Players A and B are on location X using the same router.
Players C and D are on location Y using the same router.

Players A and C are able to connect to B, but D isn't.
Players B and C are able to connect to A, but D isn't.
Players B and C are able to connect to D, but A isn't.
Players A and D are able to connect to C, but B isn't.


After all players reboot their computers sometimes Everyone manages to connect to B.

Any ideas why this happens?


Yep, this is the same situation I'm dealing with.. made a few posts about it towards the end of Page 1 of this post. It seems like Origin is only able to differentiate between 2 sessions sharing the same IP... another set of 2 sessions and it craps the bed.  In my case its me and my roommate and our 2 friends who live 2 hours drive away.  Literally any combintation of 3 of us will work, but when the 4th one tries to get on, regardless of who it is, it simply won't let them do it. Times out and they have to kill client.  Also if 3 of us try to start the match and let the 4th person join in progress, them attempting to enter the map will time out and kick off the person on their side who is already in and playing.

It has to be some kind of internal limitation with Origin's ability to keep track of NAT sessions, which is really really stupid.

I asked if allowing "Edge Traversal" traffic in everyone's network rule for ME3 might fix it, but no one seems to know what that is.

#33
Salacious Pop

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titusthelegendaryfox wrote...

ExecutorBG wrote...

I've been having even stranger issues :D

Players A and B are on location X using the same router.
Players C and D are on location Y using the same router.

Players A and C are able to connect to B, but D isn't.
Players B and C are able to connect to A, but D isn't.
Players B and C are able to connect to D, but A isn't.
Players A and D are able to connect to C, but B isn't.


After all players reboot their computers sometimes Everyone manages to connect to B.

Any ideas why this happens?


Having this problem as well since they released the new balance changes. Me and my girlfriend (A and B) who are on the same router (lol, same apartment so XD) can't connect to our friend C who is in a different country and she can't connect to us (naturally). It gets to the joining screen and switches to where you usually see the characters for 2 seconds, but it never gets past this point.

Before the balance change, never a problem. Please help?


It sounds like what you're dealing with is the same issue as Orshee, which could be a port forwarding/bad upnp issue on the foreign country's ISP's network. What ExecutorBG and I are describing is different and probably has something to do with ME3's server having hard limits on how many shared sessions it can manage.

#34
orshee

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Caratinoid wrote...

@orshee
So what are you saying exactly? That your country received a different version of the game? That the game was designed to not work in your country? That's BS.

@messier87
You will also need a static ip adress that is exluded from DHCP pool if you gonna go for port forwarding. If messing with the router is not an option you best bet is to get invited in a lobby of someone who can host.


I'm saying, its not ports dude... example should be proof enough, tho its now not the only example, as there is now US friend whos game i cant join, and he cant join my game neither, while we both are able to join 3rd m8s game...long story short..its a bug and it has nothing to do with client settings... :sick:

Modifié par orshee, 25 juillet 2012 - 08:10 .


#35
Caratinoid

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I will be updating my initial post with some FAQs as soon am back from vacation.

@Salacious Pop & ExecutorBG
This a unique configuration and I won't be surprized it was never tested. I will look in to it as soon as I have time. 

@orshee
Unfortunately for you and some other people who still have problems it has much to do with client settings. This is where the real problem is, people don't expect that. It's not really a bug but bad (cheap) design. Saying that it's a bug on this forums is useless because you are not adressing the developers (there haven't said anything about this issue for 5 month). The fact that you can/can't join some dude's game with some unknown network configuration does not mean anything. Even if you give 10000 such examples there is no value to it because of the unknown factors with unknown probability of occurence. If you don't believe that it's indeed a network problem just run a network traffic analyser (shouldn't be a problem for you, right?) while trying to connect to your friend and see what happens for yourself. There will be no magical patch\\fix so stop fooling yourself and try to do something about it instead or find another game to play. If you don't want to forward any ports use switch mode, UPNP or go DMZ, pick your poison.

#36
PolBear

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PolBear wrote...

Already had forwareded the port 3659 to my computers IP, but still got disconnected from the ME servers. However, it seems I can play one match without problems but get disconnected if I do a second right after. Anyway, I disabled UPNP on my router now. Crossing fingers!

PS! I also tried playing through VPN last day to see if it's based on location, guessing that EA have servers all over the place which communicates with each other. Didn't get disconnected when using a VPN server in Frankfurt, but the testing was way too short to base any theory around ;D And I guess we all are from different regions here, so that myth is kind of busted anyway.


Been playing several matches the last 2 days now after disabling UPNP on my router, and I haven't disconnected from a match even once now. I hosted matches myself and I did quick matches as well. So hopefully my problem is solved.

#37
PolBear

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PolBear wrote...

PolBear wrote...

Already had forwareded the port 3659 to my computers IP, but still got disconnected from the ME servers. However, it seems I can play one match without problems but get disconnected if I do a second right after. Anyway, I disabled UPNP on my router now. Crossing fingers!

PS! I also tried playing through VPN last day to see if it's based on location, guessing that EA have servers all over the place which communicates with each other. Didn't get disconnected when using a VPN server in Frankfurt, but the testing was way too short to base any theory around ;D And I guess we all are from different regions here, so that myth is kind of busted anyway.


Been playing several matches the last 2 days now after disabling UPNP on my router, and I haven't disconnected from a match even once now. I hosted matches myself and I did quick matches as well. So hopefully my problem is solved.


Just lost connection to ME servers again after two good days. Iirc there was a patch around when it started for me and now the weekend operation is starting. From those two events it seems like when there is an update going on at the ME servers I have the problems. Will continue playing tonight, and see how it goes.

#38
LaidGenie

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I have just joined four seperate matches (even hosted two) and four disconnects in a row, i will keep trying to play but at this rate i won't be contributing to the operation much at all which is a shame as i enjoy the challenge.

#39
Messier87

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Caratinoid wrote...

@messier87
You will also need a static ip adress that is exluded from DHCP pool if you gonna go for port forwarding. If messing with the router is not an option you best bet is to get invited in a lobby of someone who can host.


Having access to the router is not possible.

So my goal is to be be able to connect to my friend's hosted games and vice versa.

This friend is capable of hosting and joining games. In fact, most of the people that I normally play with can connect to his hosted games with me being an exception. He's using a static IP, he's forwarded port 3659, UPnP is disabled, and has ME3 on the Windows Firewall exception list.

I'm capable of hosting my own games, as well as joining games via quick match. I do not have access to my router, yet I can see via netstat in cmd that port 3659 is active when sitting in a lobby. I do not use Windows Firewall, but I have tried disabling my current firewall while adding ME3 to the Windows Firewall exception list. This did not help.

The simple solution right now is to play with another friend that can host games both of us can connect to. The challenge is trying to determine what little discrepancies between our client settings would allow me to join one friend and not the other, when all of us are capable of hosting/joining matches.

#40
Caratinoid

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@Messier87
Have you tried both accepting an invite and joining yourself? I suspect a different behavior there. Difference between NAT implementations is responsible for what might seem a random behavior (can join one but not the other ...), however you should be able to join your friend if he has correctly forwarded that port no matter which version of NAT your router is using.

#41
Messier87

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Caratinoid wrote...

@Messier87
Have you tried both accepting an invite and joining yourself? I suspect a different behavior there. Difference between NAT implementations is responsible for what might seem a random behavior (can join one but not the other ...), however you should be able to join your friend if he has correctly forwarded that port no matter which version of NAT your router is using.


Indeed, I have. Both cases result in me being stuck at the "joining game" screen.

Whether that port has been correctly forwarded might be the issue here. I was told that he could not see xxx.xxx.xxx.xxx:3659 as an active port when waiting in his lobby. I'll need to see what's going on here.

#42
Janpoll

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My level of English will not let me help you as I wanted, but I will leave a suggestion you.

If you have enough confidence with Caratinoid, you can try to solve the problems through remote assistance, a program called Teamviewer 7.

With it I helped some friends with few problems on their computer.

Only if there is confidence and both parts want, as last measure.

Luck and I hope all can be resolved soon.

#43
Sirusdark

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My multiplayer stopped working Friday. I tried everything aforementioned. I even launch it with no antivirus running. My router's configurations didn't change in years and never had any problems with ME3 before or any other games, until now. Last time it worked was Thursday, 26th July 2012.


Everything seems to work at first: Origin works and connects, update works, game starts and even displays "Connected to EA servers" and shows my Galaxy readiness map (sometimes it doesn't open completely, which is usually a sign that the connection was lost) and if I go in multiplayer, it will load for an eternity then tell me I lost connection.


Here the useful part of my post: while checking EACoreServer.exe's activity with TCPView (Microsoft Sysinternals), I noticed something weird going on and it probably is the problem:


-When ME3 launches, two connections for the EACoreServer.exe process starts: one connects to EA while the other is local (127.0.0.1). Here are the details of the active one:
EACoreServer.exe, protocol:TCP, LocalADdress:[YOUR_IP_ADDRESS], localPort:1152, remoteAddress:159.153.98.92 (proxy.novafusion.ea.com) with RemotePort: 443 (HTTPS)
(NOTE: localport can be different)


-Now, go figure why, but the active and connected EACoreServer.exe connection gets KILLED as soon as the game displays "Checking downloadable content"

Anyone else having connections issue with the multiplayer?
Sirus

Modifié par Sirusdark, 29 juillet 2012 - 06:40 .


#44
eldomiel_mb

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I am connected to EA servers, but I can't join or host a match, public or private. I can only do solos...
I was hosting last week when everyone but me got disconnected, since then I have this problem.
I had no issues before. I have tried EA help 3 times, no success. And I have no rooter, so.....?
It's pretty frustrating, I don't have much time to play, and when I could play i just can't.

#45
Caratinoid

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For those who get stuck at loading screen and can't get in multiplayer this weekend:
It's because of this weekend's operation, you are supposed to see operation description screen but it doesn't work (sometimes I can see it after 2 minutes of waiting). Try to get in multiplayer by joining someone in your friend list, even if you get "game is full" message you will bypass the loading screen. No need for invite just select anyone currently in the game and click join.

#46
Caratinoid

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Messier87 wrote...

Caratinoid wrote...

@Messier87
Have you tried both accepting an invite and joining yourself? I suspect a different behavior there. Difference between NAT implementations is responsible for what might seem a random behavior (can join one but not the other ...), however you should be able to join your friend if he has correctly forwarded that port no matter which version of NAT your router is using.


Indeed, I have. Both cases result in me being stuck at the "joining game" screen.

Whether that port has been correctly forwarded might be the issue here. I was told that he could not see xxx.xxx.xxx.xxx:3659 as an active port when waiting in his lobby. I'll need to see what's going on here.


Two things:
1) Try port checker tool to make sure you have that port correctly forwarded. It's the only way to be 100% sure that it's not blocked by some firewall on your computer. You can find it here:
Port checker

2) Netstat shows you ports that the program is attempting to use it's not an indication of successful port forwarding. When you create your lobby you MUST see that port in netstat. If you don't that can mean that under certain network conditions the game can choose a different port which can be problematic. So far I was unable to reproduce such behaviour so if you do encounter it please let me know because that would be a very important piece of information and may be a source of problems for some people.

EDIT:
I have added you to my friend list so if you see me online we can try to check if you can join my lobby. I am yet to see someone who can't.

Modifié par Caratinoid, 30 juillet 2012 - 11:13 .


#47
Caratinoid

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PolBear wrote...

PolBear wrote...

PolBear wrote...

Already had forwareded the port 3659 to my computers IP, but still got disconnected from the ME servers. However, it seems I can play one match without problems but get disconnected if I do a second right after. Anyway, I disabled UPNP on my router now. Crossing fingers!

PS! I also tried playing through VPN last day to see if it's based on location, guessing that EA have servers all over the place which communicates with each other. Didn't get disconnected when using a VPN server in Frankfurt, but the testing was way too short to base any theory around ;D And I guess we all are from different regions here, so that myth is kind of busted anyway.


Been playing several matches the last 2 days now after disabling UPNP on my router, and I haven't disconnected from a match even once now. I hosted matches myself and I did quick matches as well. So hopefully my problem is solved.


Just lost connection to ME servers again after two good days. Iirc there was a patch around when it started for me and now the weekend operation is starting. From those two events it seems like when there is an update going on at the ME servers I have the problems. Will continue playing tonight, and see how it goes.


If you are testing new configuration it's beter to host to make sure it's your setup you are testing and not someone else's. Also always reboot your router (by unplugging the power) after doing some  changes like switching UPNP on/off.

#48
DaZzlE OrioN

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Do you know how to Port Forward this on a ZyXEL ?

Modifié par DaZzlE OrioN, 01 août 2012 - 07:23 .


#49
mithrandirdragon

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I am having connection problems with one particular friend on my friends list...when I click "Join Game" the loading screen appears, but then it goes to "Waiting for other players," with the black screen background. I can hear the voice chat, and the noises of the transport flying away, etc, but nothing else. How do I fix this? I am using wireless, but it hasn't caused major problems before. Sigh.

#50
wamingo

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mithrandirdragon, I don't think you can fix it. It looks totally like a client or server bug.