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Thessia/Vancouver Litho Announcement


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#26
ArtofBrad

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Just placed my order. Much easier than the Anderson/Prothean time. Didn't have any trouble ordering Crucible the last release though.

#27
munnz

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Still waiting for my Bioware Email confirmation. I got my paypal confirmation but still nothing from Bioware...

#28
Whites6912

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munnz wrote...

Still waiting for my Bioware Email confirmation. I got my paypal confirmation but still nothing from Bioware...




It may take awhile since they seem to be gearing up for todays orders
:alien:

#29
Legendary Chop Chop

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Just picked up the Thessia litho. Site worked just fine. Order page was only slightly slow.

I didn't see any indication of these being a pre-order, are they going to be shipped soon?

Modifié par Legendary Chop Chop, 20 juillet 2012 - 04:06 .


#30
Kem1995

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Have they been shipped out yet? I haven't got an email confirmation, anyone else?

#31
Legendary Chop Chop

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No shipment, I'm thinking if they had them in stock they'll ship them out today or tomorrow. If not, it's a pre-order and they didn't mention it.

#32
Johnny16142

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Got mine today! That was really fast considering I didn't even get an email saying it shipped lol

#33
Tsuyiin

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Johnny16142 wrote...

Got mine today! That was really fast considering I didn't even get an email saying it shipped lol

Your post made me go check my mail area. Apparently it arrived today, I hadn't even gotten a shipping email. That was fast!

#34
Legendary Chop Chop

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Wow, that's pretty amazing! Here's hoping I get mine as quickly as you guys do.

#35
Tsuyiin

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I got Thessia 147 and Vancouver 412, ah well. Maybe one day I'll get a #1 ~_~;

#36
Nauticle

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If they are arriving that fast I guess I should get mine next week or the week after yay.

#37
Johnny16142

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#1 would be awesome! The lowest I've received is 19

#38
Nauticle

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The lowest I have gotten was around 200. Hoping for 100 or less :P

#39
Johnny16142

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Just opened mine up....completely destroyed. Creased down the middle and a huge bend on the side
:(

#40
rasmusvn

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Johnny16142 wrote...

Just opened mine up....completely destroyed. Creased down the middle and a huge bend on the side
:(


What was the packaging like?

#41
Johnny16142

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The flat packaging, not the tube. I've had better luck with the tubing than the flat packaging. Do they replace them by any chance?

#42
rasmusvn

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Johnny16142 wrote...

The flat packaging, not the tube. I've had better luck with the tubing than the flat packaging. Do they replace them by any chance?


Create a support ticket via your account. Attach a picture of the damage and youl'll get a replacement.

The number of the damaged one will have to be torn and proff of this will have to be sent.

Personally I've managed to get around 5-6 replacemnts of Reaper Attack all with varying damage. I've now given up and been refunded.

#43
Johnny16142

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Ah sounds like a nightmare. Ripping the litho makes me sad lol but hopefully I'll have better luck than you had with the replacements. Thanks for your help!

#44
Gorakka

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Johnny16142 wrote...

The flat packaging, not the tube. I've had better luck with the tubing than the flat packaging. Do they replace them by any chance?

service@biowarestoresupport.com

The support ticket system is being overhauled, so just send an email to here explaining that it arrived damaged, along with your information (name, address, invoice numbers, photo's etc.)

They will reply back with specific instructions (they will want you to take photos of the damage).

Relatively painless process and they are extremely helpful from what I have heard.

The replacement is free.

Modifié par Gorakka, 23 juillet 2012 - 09:13 .


#45
Johnny16142

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Gorakka wrote...

Johnny16142 wrote...

The flat packaging, not the tube. I've had better luck with the tubing than the flat packaging. Do they replace them by any chance?

service@biowarestoresupport.com

The support ticket system is being overhauled, so just send an email to here explaining that it arrived damaged, along with your information (name, address, invoice numbers, photo's etc.)

They will reply back with specific instructions (they will want you to take photos of the damage).

Relatively painless process and they are extremely helpful from what I have heard.

The replacement is free.



Thank you! Glad there is something to be done. I was really disappointed. Thanks!

#46
Tsuyiin

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Johnny16142 wrote...

Gorakka wrote...

Johnny16142 wrote...

The flat packaging, not the tube. I've had better luck with the tubing than the flat packaging. Do they replace them by any chance?

service@biowarestoresupport.com

The support ticket system is being overhauled, so just send an email to here explaining that it arrived damaged, along with your information (name, address, invoice numbers, photo's etc.)

They will reply back with specific instructions (they will want you to take photos of the damage).

Relatively painless process and they are extremely helpful from what I have heard.

The replacement is free.



Thank you! Glad there is something to be done. I was really disappointed. Thanks!

That sucks it got damaged. I've had that before. These though arrived in pristine condition. Even the flat box was almost brand new looking.

#47
Legendary Chop Chop

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Just got my shipping notification for Thessia. Should be here Thursday. Kudos to you guys that got your lithos early!

#48
ArtofBrad

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Kinda weird, shipping confirmation came after they arrived. Can't really complain though, probably the fastest I've received something yet.

#49
Nauticle

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Shipping notification came for me. Should be here in 2weeks. The only complaint I have (I assume this happens for lots of international orders from lots of companies) is that I can't track the shipment.

#50
Gorakka

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Nauticle wrote...

Shipping notification came for me. Should be here in 2weeks. The only complaint I have (I assume this happens for lots of international orders from lots of companies) is that I can't track the shipment.

ditto on that annoyance <_<