I seem to have a problem. When I start up Mass Effect 3 on PC I get this message:
Error - An online pass is required to access online features of the game. Because of this error I can't connect to the multiplayer lobby and when I try to start the singleplayer I get this message of unauthorized single player DLC and I can't load any saves except if I start a new game. I don't understand what happened. It was working fine yesterday.
Is this a server issue? Please help.
Error - An online pass is required to access online features of the game
Débuté par
M920CAIN
, juil. 17 2012 08:40
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#2
Posté 17 juillet 2012 - 08:55
Ernest Tse
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- BioWare Employees
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- 39 messages
M920CAIN wrote...
I seem to have a problem. When I start up Mass Effect 3 on PC I get this message:
Error - An online pass is required to access online features of the game. Because of this error I can't connect to the multiplayer lobby and when I try to start the singleplayer I get this message of unauthorized single player DLC and I can't load any saves except if I start a new game. I don't understand what happened. It was working fine yesterday.
Is this a server issue? Please help.
For these types of issues, it is best if you e-mail ME3AccountAdmin@BioWare.com to verify your account status. One thing to note: Being banned from MP will not ban you from any SP content.
Modifié par Bryan Johnson, 18 juillet 2012 - 07:26 .
#3
Posté 23 juillet 2012 - 08:18
Thomas Abram
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- BioWare Employees
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- 596 messages
Hey everyone,
We are trying to get through as many e-mails as we can in a quick and efficient manner while maintaining the integrity of each investigation. As mentioned before, we will not discuss any details regarding your case under any circumstance. This is to ensure integrity of our investigation process and to make sure that we maintain our edge on cheaters.
Ernest is a valued member of the BioWare team here in Edmonton and any rude comments towards him or his work will be handled appropriately.
Feel free to post or PM me any questions you have regarding this process.
We are trying to get through as many e-mails as we can in a quick and efficient manner while maintaining the integrity of each investigation. As mentioned before, we will not discuss any details regarding your case under any circumstance. This is to ensure integrity of our investigation process and to make sure that we maintain our edge on cheaters.
Ernest is a valued member of the BioWare team here in Edmonton and any rude comments towards him or his work will be handled appropriately.
Feel free to post or PM me any questions you have regarding this process.
