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Game Crashes After Entering Normandy Engineering Drive Core and Accessing Menus


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#1
Coffee_Cat

Coffee_Cat
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After finishing the Grissom Academy mission, Javik leaves his room and goes into Jack's previous room below the drive core of the Engineering Deck.

When I enter the doors near the elevator to the drive core (the area with red lights), the game freezes for a 2-4 seconds before I regain control.

After this happens, all conversations will have no voice audio (music and sound effects still play fine). Other functions (quicksave, spacebar triggers, movement) function normally except for any command that opens a menu).

When any menu window is opened (pressing Escape, opening the Elevator, etc) the game freezes and I have to CTRL+ALT+DEL to end the game program. Quickload key also freezes game.

Other details:
-Hamster acquired
-Allers on ship
-Donnely and Daniels are on board and I have not triggered this first conversation yet
-Adam's first conversation is already triggered
-Finished Cerberus Lab, From Ashes, Rescue Turian, Save Students (in that order)

Upon finishing the Rescue Krogran Female mission, the error still persists but in a slightly different form.

The momentary freeze now occurs upon entering the second set of doors (past the stairwell going down to Jack's old room). After which, all conversations are once again muted (music and SFX work fine). The game will then freeze competely even without opening a menu after a few seconds has passed.

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I have the Collector's Edition of the game and currently have Resurgence, Rebellion, and Earth DLC packs in addition to the CE contents (From Ashes, Argus, CE Materials, etc.). I am unable to download Extended Cut properly since Origin's client keeps saying "installed" each time the connection gets reset. I have to fix it constantly through the client by having the dlc repaired.

PC Specs:
Pentium Dual Core E5300 2.60GHz
2GB Ram
Windows 7 32-Bit
NVIDIA GeForce 9500 GT

Attempted fixes: 
From Ashes DLC - repaired (error persists)
From Ashes DLC - deleted from origin game folder, re-downloaded and reinstalled 
(error persists) 

If anyone can help, it would be really appreciated.

Modifié par Coffee_Cat, 20 juillet 2012 - 10:48 .


#2
Coffee_Cat

Coffee_Cat
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Update: Problem still persists

Starting with: Upon finishing the Rescue Krogran Female mission

Repaired install using Origin client. Also updated to the latest version of the game.

The momentary freeze now occurs upon entering the second set of doors (past the stairwell going down to Jack's old room). After which, all conversations are once again muted (music and SFX work fine).

I stopped right on the second set of doors, which is where the momentary freeze happens. From that point, I was still able to access the menu and create a new save file. Upon re-opening the menu to load the file however, the game still froze.

Re-launching the game with the new save file brings me right at the same spot. The issues stay the same -voice audio is muted, Donnely and Daniels are still having their conversation. And the game still bugs when a menu is opened -like pressing escape or using the elevator.

I deleted the save so as not to get myself stuck with it.  

Modifié par Coffee_Cat, 22 juillet 2012 - 11:56 .


#3
Coffee_Cat

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I narrowed down the issue to ANY voice conversation in the engineering bay core drive area (the one with the big Element Zero engine. Javik and Aller's rooms are fine).

Disabling audio in ME3 config allows me to move around the eng. bay just fine. It is a temporary fix however, and still needs a permanent solution that actually fixes the problem -since this means that Tali's conversations will also be a problem later on. =(

Can anyone help me?