121 réponses à ce sujet

[.458]

Fabulist961 wrote...

@ XTR3M3

It is an attempt to waste less amount of time in comparison to waiting for their incredibly slow support to assist us.

@ .458

I do not know whether you are right or wrong; they are obligated to either fix it or refund me if that is the case since I was not warned about such a thing when I bought it. Call it legally enforced quality failure.

And beyond everything I am entitled to receive a response.

You do realize that because of the DMCA and anti-piracy laws that retail stores and vendors of games such as this are forbidden by law from a refund? Games and other software can avoid some obligations because of this.

As far as networking goes, UDP is common knowledge and the act of dropping packets in the manner described is a standard that has stood for decades. It was originally intended only for local networks, often even on the same host (such as X11 graphics on any UNIX type system...UDP is UNIX Domain Protocol).

See also:
http://en.wikipedia....tagram_Protocol

FYI, I notice they just call it user datagram protocol. If you look up unix domain protocol, it tends to refer to the socket, and datagram service. Back when it was used only on UNIX systems, I don't think there was much of a distinction.

Modifié par .458, 28 juillet 2012 - 02:47 .

[XTR3M3]

and yet I never had this problem with STEAM playing counterstrike for the better part of a decade.....

[.458]

XTR3M3 wrote...

and yet I never had this problem with STEAM playing counterstrike for the better part of a decade.....

That's either because they didn't use UDP, or else they put a reliability layer on it that worked. BW has also added a layer for this, but they did not do it correctly. Also, I know origin uses TCP. Whatever runs under steam, steam itself does not count anyway (the game can use any protocol it wants, any kind of front end just hands off). BW did not complete their network software, they stopped short. This is why players cannot be 100% successful with an otherwise fully functional and non-lossy network...only software changes can improve handling of lost or truncated packets, and the network itself is doing exactly what it is supposed to do when dropping or truncating UDP.

Modifié par .458, 28 juillet 2012 - 04:47 .

[maelstrome]

I am completely unable to connect to the game as of today, although the game worked perfectly well for me just the evening before.

I have:

1) Uninstalled Origin & Mass Effect 3
2) Cleared Registry of all Settings
3) Installed Origin 9
4) CD Installed Mass Effect 3 & Updated
5) Turned off firewall and checked my connection setting.

Every time I try to start a multiplayer session the client tries to connect for several minutes and then gives me the following error "You have lost access to the Mass Effec 3 server. You must connect again to access online features of the title."

This is made all the more frustrating as my roommate is playing the game in the other room on the x-box with no problems =(

[.458]

maelstrome wrote...

I am completely unable to connect to the game as of today, although the game worked perfectly well for me just the evening before.

I have:

1) Uninstalled Origin & Mass Effect 3
2) Cleared Registry of all Settings
3) Installed Origin 9
4) CD Installed Mass Effect 3 & Updated
5) Turned off firewall and checked my connection setting.

Every time I try to start a multiplayer session the client tries to connect for several minutes and then gives me the following error "You have lost access to the Mass Effec 3 server. You must connect again to access online features of the title."

This is made all the more frustrating as my roommate is playing the game in the other room on the x-box with no problems =(

I don't know what port is used for server connect, but it sounds like you did everything right. You could try running as admin...assuming windows 7 you can right click on the program and choose that instead of just left click. It's a long shot, but sometimes even with firewall off it can mark something the app asks for as requiring admin. If so, you can go from there.

A second possibility is that your DNS lookup is failing...this would not be an issue for connections which are made then lost, but when you start some new phase towards a game it is possible it times out simply because it can't find that host name. DNS itself can also have a lot of traffic overhead, and so even if yours works correctly, you might slightly improve things by directly handing it the host name to IP in the windows\\system32\\drivers\\etc\\hosts file. Some people have made some posts on the addresses to use, I'm not sure myself. One aid to this could be an IP address/ping tool. There is an app someone made specifically for ME3 called MEPinger:
http://social.biowar...7065/1#12567065

Or
http://minus.com/mfdEMpMJg/1g

It seems to work as advertised. If you can see a hostname that is anything OTHER than pure dotted decimal format (all numbers separated by radix), the you know you have DNS working at least to some minimal amount. Ping time is not important, as it uses ICMP instead of UDP and many hosts simply do not respond with that.

Not sure how it will behave in the case of failing to join...I'm hoping you will see at least a dotted decimal address. If so, it means the server negotiated some handoff information. The method the app uses to determine who is in the game though might depend on already being in a session with them, so just try it while attempting to join and see what it does...it'll be a bit of a clue.

[EfreetusCZ]

maelstrome wrote...

I am completely unable to connect to the game as of today, although the game worked perfectly well for me just the evening before.

I have:

1) Uninstalled Origin & Mass Effect 3
2) Cleared Registry of all Settings
3) Installed Origin 9
4) CD Installed Mass Effect 3 & Updated
5) Turned off firewall and checked my connection setting.

Every time I try to start a multiplayer session the client tries to connect for several minutes and then gives me the following error "You have lost access to the Mass Effec 3 server. You must connect again to access online features of the title."

This is made all the more frustrating as my roommate is playing the game in the other room on the x-box with no problems =(

Same problem

[.458]

Just one very big note...people using a router that does IP proxy so they can have more than 1 computer share the network...most do, since most ISPs don't allow more than 1 real routable IP address, or charge extra for more...the proxy can complicate things. A big test might be to unplug the network cable from the working machine temporarily, reboot/restart the router, and then try. If this works, then plug the prior-working-machine in, and see if they both work or just the one that started first. If one of the machines has a USB cable plugged in, this is the only one that will work with UPNP...some setup of UPNP may be cached for later, even if that machine is not currently in use. It's important to note that some computers still have a low power network setup when turned off...actually removing a cable or unplugging the computer is necessary for the MAC address to not show up.

Modifié par .458, 28 juillet 2012 - 09:50 .

[UpirNoir]

maelstrome wrote...

I am completely unable to connect to the game as of today, although the game worked perfectly well for me just the evening before.

I have:

1) Uninstalled Origin & Mass Effect 3
2) Cleared Registry of all Settings
3) Installed Origin 9
4) CD Installed Mass Effect 3 & Updated
5) Turned off firewall and checked my connection setting.

Every time I try to start a multiplayer session the client tries to connect for several minutes and then gives me the following error "You have lost access to the Mass Effec 3 server. You must connect again to access online features of the title."

This is made all the more frustrating as my roommate is playing the game in the other room on the x-box with no problems =(

Well appearently I am not the only one. It was working for my just fine all the time (well except the occasional disconnect during a game, but that happened rarely) but starting yesterday I cannot start multiplayer anymore. This is starting to annoy the living s*** out of me !

See here

Modifié par UpirNoir, 28 juillet 2012 - 12:19 .

[Caratinoid]

@UpirNoir
It's because of this weekend's operation, you are supposed to see operation description screen but it doesn't work (I can see it after 2 minutes of waiting). Try to get in multiplayer by joining someone in your friend list, even if you get "game is full" message you will bypas the communicating screen.

[Caratinoid]

@.458
UPNP lets applications on your network to configure your router settings (like port forwarding) automaticaly. UPNP services are accessed through UDP and TCP protocols. USB has nothing to do with it, you are confusing it with different thing.

[UpirNoir]

Caratinoid wrote...

@UpirNoir
It's because of this weekend's operation, you are supposed to see operation description screen but it doesn't work (I can see it after 2 minutes of waiting). Try to get in multiplayer by joining someone in your friend list, even if you get "game is full" message you will bypas the communicating screen.

Thanks, I will try...

[.458]

Caratinoid wrote...

@.458
UPNP lets applications on your network to configure your router settings (like port forwarding) automaticaly. UPNP services are accessed through UDP and TCP protocols. USB has nothing to do with it, you are confusing it with different thing.

I know that network use actually drives port forwarding, but I was thinking the USB part may cause the particular PC connected to it to have a bit more "authority". Depending on brand and all. USB is often used for config and reading settings and setup. But if someone wants to truly be sure that a router is not an issue, it's safest to disconnect other comps from it first, then reset power. First come, first serve, tends to be the device motto.

[haruki61]

Caratinoid wrote...

@UpirNoir
It's because of this weekend's operation, you are supposed to see operation description screen but it doesn't work (I can see it after 2 minutes of waiting). Try to get in multiplayer by joining someone in your friend list, even if you get "game is full" message you will bypas the communicating screen.

Thanks mate !!!
This has worked for me. I couldn't connect for hours and i just tried this and now..........i am happy again !!!:D

[BetaFlame]

Seeing as how I just bought this game, I dont have anyone on my friends list to try this with.

Is there someone that would be willing to try with me and kinda step me through the process? Keep in mind, I dont know if this would help me, since I cannot even connect to MP at all.

[.458]

haruki61 wrote...

Caratinoid wrote...

@UpirNoir
It's because of this weekend's operation, you are supposed to see operation description screen but it doesn't work (I can see it after 2 minutes of waiting). Try to get in multiplayer by joining someone in your friend list, even if you get "game is full" message you will bypas the communicating screen.

Thanks mate !!!
This has worked for me. I couldn't connect for hours and i just tried this and now..........i am happy again !!!:D

Since this worked, someone should forward it to the developers. It's a big clue.

Modifié par .458, 28 juillet 2012 - 06:25 .

[Caratinoid]

@.458
It's a temporary fix, a have been getting this problem for the last three operations, never before. I don't think it's a network problem, because I looked in to it, and there is nothing going on in the background: no connection attempts, no sudden disconnects, just nothing the game just waits for few minutes (sometimes more) and if you are lucky you get in the multiplayer if not you get an error message. I say it's a bug.

[.458]

Caratinoid wrote...

@.458
It's a temporary fix, a have been getting this problem for the last three operations, never before. I don't think it's a network problem, because I looked in to it, and there is nothing going on in the background: no connection attempts, no sudden disconnects, just nothing the game just waits for few minutes (sometimes more) and if you are lucky you get in the multiplayer if not you get an error message. I say it's a bug.

I think so too. But what happens is that someone out there knows how it should work, and in theory, it would be impossible for the two to show different values...which just might cause it to be looked at with more scrutiny. Debugging has a lot to do with knowing what something should do, and then finding the example where it doesn't do it...it stands a chance of digging up potential unreproducable issues. That makes it more valuable when you can nail down an exact failure that can be tracked through the code line by line.

[Caratinoid]

The fact that you can just bypass first loading screen in this way prooves that no loading is necessary at all. And why would it be? There is nothing to load! It's a simple menu! Yet someone obviously thought that in order to play you need to go through three (or is it four? I lost count) loading screens. What a joke.

[haruki61]

I just want to add that when i tried to join friends game i did get the flash screen with operation information...
@BetaFlame if you want i can add you to my friends then you can try this method.

Cheers !

Modifié par haruki61, 04 août 2012 - 11:36 .

[Sirusdark]

maelstrome wrote...

I am completely unable to connect to the game as of today, although the game worked perfectly well for me just the evening before.

I have:

1) Uninstalled Origin & Mass Effect 3
2) Cleared Registry of all Settings
3) Installed Origin 9
4) CD Installed Mass Effect 3 & Updated
5) Turned off firewall and checked my connection setting.

Every time I try to start a multiplayer session the client tries to connect for several minutes and then gives me the following error "You have lost access to the Mass Effec 3 server. You must connect again to access online features of the title."

This is made all the more frustrating as my roommate is playing the game in the other room on the x-box with no problems =(

Exacly my problem! since around Friday, 27th july 2012, I can't connect to ME3's multiplayer.

+1

Sirus

Modifié par Sirusdark, 29 juillet 2012 - 07:37 .

[law4426]

Same here, ever since I've installed the Extended cut, I can't play any of the big operations, can someone fix this?

[UpirNoir]

Seeing how it worked just fine today again there is definately something broken with the Operations, I seriously hope Bioware fixes this Problem asap.

[Fabulist961]

.458 wrote...
You do realize that because of the DMCA and anti-piracy laws that retail stores and vendors of games such as this are forbidden by law from a refund? Games and other software can avoid some obligations because of this.

As far as networking goes, UDP is common knowledge and the act of dropping packets in the manner described is a standard that has stood for decades. It was originally intended only for local networks, often even on the same host (such as X11 graphics on any UNIX type system...UDP is UNIX Domain Protocol).

See also:
http://en.wikipedia....tagram_Protocol

FYI, I notice they just call it user datagram protocol. If you look up unix domain protocol, it tends to refer to the socket, and datagram service. Back when it was used only on UNIX systems, I don't think there was much of a distinction.

No, it does not work that way - this is not a problem of being "unsatisfied by the product" rather than; the product does not do what it sais it does.

You cannot sell anything, and classify it as "non-returnable, because art" if it does not do what it states it should do.

Do not fool yourself or let anyone tell you otherwise, ask a lawyer or read trading laws carefully, you will see that you cannot sell something that does not work and use 'windows' to get away with it.

Also, I do not believe this is a UDP problem, as it varies from computer to computer - the problem lies with the game's compatibility with certain NICs as far as I can tell from my tests.

XTR3M3 wrote...
and yet I never had this problem with STEAM playing counterstrike for the better part of a decade.....

 
I am not saying Origin is fine, however I am not having any issues with other Origin games such as Battlefield 3, therefore it may not be it.

maelstrome wrote...
I am completely unable to connect to the game as of today, although the game worked perfectly well for me just the evening before. 

I have:

1) Uninstalled Origin & Mass Effect 3
2) Cleared Registry of all Settings
3) Installed Origin 9
4) CD Installed Mass Effect 3 & Updated 
5) Turned off firewall and checked my connection setting.

Every time I try to start a multiplayer session the client tries to connect for several minutes and then gives me the following error "You have lost access to the Mass Effec 3 server. You must connect again to access online features of the title." 

This is made all the more frustrating as my roommate is playing the game in the other room on the x-box with no problems =(

 
Did 100 more things than you and they only thing I figured out so far is that the issue is more related to how the NIC behaves.

UpirNoir wrote...
Seeing how it worked just fine today again there is definately something broken with the Operations, I seriously hope Bioware fixes this Problem asap.

 
As far as I understand this is a temporary issue related to the Operations, irrelevant to this topic; this is about disconnects.

Bump.

Modifié par Fabulist961, 04 août 2012 - 07:01 .

[Banul]

Ever since EC I can play the game for about 5 minutes before I lose connection with the EA servers.

[Fabulist961]

I doubt this is the problem, however, yes, compatibility-wise the game's behavior has changed since when I first played multiplayer.